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To increase loyal customer base, focus on customer satisfaction, personalized experiences, loyalty programs, and social media engagement.
Provide excellent customer service and address any issues promptly
Offer personalized experiences and tailor products/services to individual needs
Implement a loyalty program with rewards and incentives
Engage with customers on social media and respond to feedback
Create a sense of commun...
Retaining customers is crucial for business growth. Here are some ways to do it.
Provide excellent customer service
Offer loyalty programs and rewards
Personalize communication and offers
Regularly ask for feedback and act on it
Stay in touch through email, social media, or newsletters
Top trending discussions
I applied via Referral and was interviewed in May 2021. There was 1 interview round.
I appeared for an interview before Sep 2016.
Sales & Marketing involves promoting and selling products or services to customers.
Sales is the process of directly selling products or services to customers.
Marketing is the broader process of promoting and creating awareness about products or services.
Sales focuses on closing deals and generating revenue, while marketing focuses on building brand awareness and attracting potential customers.
Sales involves personal in...
Repo rate is the rate at which the central bank lends money to commercial banks.
Repo rate stands for repurchase rate.
It is used by central banks to control inflation and liquidity in the economy.
When the repo rate is increased, borrowing becomes more expensive, leading to reduced liquidity.
Conversely, when the repo rate is decreased, borrowing becomes cheaper, leading to increased liquidity.
For example, if the repo rat...
I applied via Naukri.com and was interviewed in Apr 2020. There was 1 interview round.
posted on 15 Jul 2021
I applied via Walk-in
I applied via Walk-in and was interviewed in Oct 2021. There were 3 interview rounds.
I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.
posted on 20 Jan 2023
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
Marketing is essential for growth purposes as it helps to create awareness, generate leads, and increase sales.
Marketing helps to create brand awareness and recognition among potential customers.
It generates leads by targeting the right audience through various channels such as social media, email marketing, and advertising.
Marketing also helps to increase sales by promoting products and services and creating a demand ...
posted on 30 Aug 2023
I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.
I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.
based on 25 reviews
Rating in categories
Relationship Officer
345
salaries
| ₹1.5 L/yr - ₹4.1 L/yr |
Area Sales Manager
223
salaries
| ₹4.5 L/yr - ₹13 L/yr |
Branch Credit Manager
161
salaries
| ₹4.5 L/yr - ₹13 L/yr |
Customer Service Manager
143
salaries
| ₹2.7 L/yr - ₹6.7 L/yr |
Assistant Manager
108
salaries
| ₹3 L/yr - ₹8.5 L/yr |
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