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Pasona Interview Questions and Answers

Updated 23 Dec 2022

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2 interviews found

Support Staff Interview Questions & Answers

user image Anonymous

posted on 23 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced support staff with excellent communication and problem-solving skills.

    • I have worked as a support staff for 5 years, assisting customers with their inquiries and resolving their issues.

    • I am proficient in using various support tools and software, such as ticketing systems and live chat platforms.

    • I have a strong attention to detail and can effectively multitask to handle multiple customer ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Assignment handled during the previous job
  • Ans. 

    Handled customer inquiries and provided technical support for software applications.

    • Assisted customers in troubleshooting software issues

    • Provided step-by-step instructions for resolving technical problems

    • Escalated complex issues to the appropriate department

    • Maintained accurate records of customer interactions and solutions provided

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be presentable, neatly dressed and don't mention wrong details in CV.

IT Executive Interview Questions & Answers

user image Anonymous

posted on 2 May 2020

I applied via Naukri.com and was interviewed in Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Asking about your present employer & your roles and responsibility in present firm.
  • Q2. Some question about your professional & acedmic education,work experience

IT Executive Interview Questions asked at other Companies

Q1. How you can identify if a system get an issue with Hardware.
View answer (3)

Interview questions from similar companies

I applied via Other and was interviewed before Mar 2017. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Self intro, simple attitude questions
  • Q2. General
  • Q3. Marksheet verification salary discussion computer knowledge goal/ambition growth

Interview Preparation Tips

Round: Resume Shortlist
Experience: fresher

General Tips: Advice you to wait and appear for direct wipro technology. Dont come via partners
Skills: Communication, Body Language, Decision Making Skills
Duration: 1-4 weeks

Interview Preparation Tips

Round: Group Discussion
Experience: Discussion has started . Each one on the table shared their views and opinions. In the end three names were called out and rest of them were asked to leave .
Tips: Just chillax and speak your mind
Duration: 20 minutes

Round: Test
Experience: Basic aptitude
Tips: Work out aptitude, logic and reasoning
Duration: 20 minutes
Total Questions: 30

Round: HR Interview
Experience: Open ended questions ...

Round: Technical + HR Interview
Experience: Plain and simple

College Name: Vignan

I applied via Naukri.com and was interviewed before May 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Questions are related to your past working experience and the position that you applied for Microwave Transmission related questions: What is Microwave and types What is fadind and it's resolution steps D...
  • Q2. PDH-SDH related questions- Difference between PDH and sdh Frame structure of sdh High order and low order bytes and alarms related to bytes Alarms in sdh Ethernet over sdh What is GFP, ENCAPSULATION, VCAT,...
  • Q3. Generally your current work related questions Why you want to change your job What is your expectations from new job Where you seeing your self after 5 year's Current salary and expectations

Interview Preparation Tips

Round: HR Round
Experience: Related to offer they are giving and related cross questions

General Tips: I had been interviewed with Huawei in 2016 and total 2 rounds was there for me. Questions I already had shared, go through it.

I got my offer letter after 1 month after HR discussion but please follow up with HR team once you get call for your selection
Skills: Ethernet over SDH, SDH, Microwave, Technical Knowledge(ML, Microwave, Communication, Presentation Skills
Duration: 1-3 Months

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Hybris core, commerce question and next round was on java spring hybris and scenario questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear on technical stuff

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you can do sales
  • Ans. 

    To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.

    • Understand your product: Know the features, benefits, and unique selling points of what you're selling.

    • Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.

    • Communicate persuasively: Clearly articulate how your p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview wanted to test both my knowledge and communication skill

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

I applied via Referral and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Multiple MME can configure in single eNodeB...??
  • Ans. 

    Yes, multiple MMEs can be configured in a single eNodeB.

    • Multiple MMEs (Mobility Management Entities) can be configured in a single eNodeB (Evolved Node B) in LTE networks.

    • This configuration allows for load balancing and redundancy.

    • Each MME can handle control plane signaling for a subset of connected UEs (User Equipment).

    • The eNodeB distributes the UEs among the available MMEs based on various factors like load and capac...

  • Answered by AI
  • Q2. What troubleshoot you can do if MME Communication fail Alarm will appear....??
  • Ans. 

    Check network connectivity, restart MME, check configuration settings.

    • Check if there is any issue with the network connectivity

    • Restart the MME and check if the alarm disappears

    • Verify the configuration settings of the MME

    • Check if there is any hardware failure

    • Contact the vendor for further assistance

  • Answered by AI
  • Q3. Explain Integration process....??
  • Ans. 

    Integration process refers to the process of combining different systems or components into a single unified system.

    • Integration involves connecting different systems or components to work together seamlessly

    • It can involve data integration, application integration, or system integration

    • Integration can be achieved through APIs, middleware, or custom code

    • Examples of integration include integrating a CRM system with a mark...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, if you have talent, definitely you can face any interview. But in telecom sector 90% jugad is applicable....🤔😙

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

Pasona Interview FAQs

How many rounds are there in Pasona interview?
Pasona interview process usually has 3 rounds. The most common rounds in the Pasona interview process are Resume Shortlist, HR and Technical.
How to prepare for Pasona interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Pasona. The most common topics and skills that interviewers at Pasona expect are CRM, SAN, SOC, SMS and Usage.

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Pasona Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
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Pasona Reviews and Ratings

based on 38 reviews

4.0/5

Rating in categories

3.6

Skill development

3.9

Work-life balance

3.7

Salary

4.1

Job security

3.4

Company culture

3.6

Promotions

3.6

Work satisfaction

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