Pasona Support Staff Interview Questions and Answers

I am a dedicated and experienced support staff with excellent communication and problem-solving skills.

• I have worked as a support staff for 5 years, assisting customers with their inquiries and resolving their issues.

• I am proficient in using various support tools and software, such as ticketing systems and live chat platforms.

• I have a strong attention to detail and can effectively multitask to handle multiple customer ...read more

Handled customer inquiries and provided technical support for software applications.

• Assisted customers in troubleshooting software issues

• Provided step-by-step instructions for resolving technical problems

• Escalated complex issues to the appropriate department

• Maintained accurate records of customer interactions and solutions provided