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Pasona Support Staff Interview Questions and Answers

Updated 23 Dec 2022

Pasona Support Staff Interview Experiences

1 interview found

Support Staff Interview Questions & Answers

user image Anonymous

posted on 23 Dec 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced support staff with excellent communication and problem-solving skills.

    • I have worked as a support staff for 5 years, assisting customers with their inquiries and resolving their issues.

    • I am proficient in using various support tools and software, such as ticketing systems and live chat platforms.

    • I have a strong attention to detail and can effectively multitask to handle multiple customer ...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Assignment handled during the previous job
  • Ans. 

    Handled customer inquiries and provided technical support for software applications.

    • Assisted customers in troubleshooting software issues

    • Provided step-by-step instructions for resolving technical problems

    • Escalated complex issues to the appropriate department

    • Maintained accurate records of customer interactions and solutions provided

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be presentable, neatly dressed and don't mention wrong details in CV.

Interview questions from similar companies

Interview Preparation Tips

Round: Group Discussion
Experience: Discussion has started . Each one on the table shared their views and opinions. In the end three names were called out and rest of them were asked to leave .
Tips: Just chillax and speak your mind
Duration: 20 minutes

Round: Test
Experience: Basic aptitude
Tips: Work out aptitude, logic and reasoning
Duration: 20 minutes
Total Questions: 30

Round: HR Interview
Experience: Open ended questions ...

Round: Technical + HR Interview
Experience: Plain and simple

College Name: Vignan

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How you can do sales
  • Ans. 

    To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.

    • Understand your product: Know the features, benefits, and unique selling points of what you're selling.

    • Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.

    • Communicate persuasively: Clearly articulate how your p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview wanted to test both my knowledge and communication skill

I applied via Referral and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why I wanted to leave my job and join iksula, what projects have I worked in.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and take your time. The interviewer are polite and will explain everything to you, but make sure to clear any doubts that arise.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Create an interface in python or java
  • Ans. 

    Creating an interface in Python or Java

    • In Python, create an interface using the 'abc' module and the 'abstractmethod' decorator

    • In Java, create an interface using the 'interface' keyword

    • Interfaces define a set of methods that a class must implement

  • Answered by AI
  • Q2. Difference between return and yield in python
  • Ans. 

    Return is used to exit a function and yield is used to produce a series of values

    • Return statement is used to exit a function and return a value to the caller

    • Yield statement is used in generator functions to produce a series of values

    • Yield is used to create iterators, while return is used to return a value from a function

    • Example: def generator_function(): yield 1 yield 2 yield 3

    • Example: def return_function()

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Describe general scenario in english
  • Ans. 

    A general scenario is a common situation or setting that can be applied to various contexts.

    • General scenarios help to provide a framework for understanding different situations

    • They can be used in problem-solving, decision-making, and planning

    • Examples include a job interview, a classroom setting, or a family gathering

  • Answered by AI
  • Q2. Written assessment to check sentence formation and grammar

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication skills. Written and verbal

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about the company and procedures they follow

I applied via Naukri.com

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Working knowledge in current company and overall job profile.
  • Q3. Accounts related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Group interview. It was a very nice. Vary Very calm.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About yourself that’s all

Interview Preparation Tips

Interview preparation tips for other job seekers - I am not certain about what they inquired.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - Group Discussion 

Sales and marketing ? Advantages and disadvantages of telesales?

Pasona Interview FAQs

How many rounds are there in Pasona Support Staff interview?
Pasona interview process usually has 3 rounds. The most common rounds in the Pasona interview process are Resume Shortlist, HR and Technical.

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Pasona Support Staff Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Pasona Support Staff Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

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3.0

Work-life balance

3.0

Salary

3.0

Job security

3.0

Company culture

2.0

Promotions

2.0

Work satisfaction

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