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I am passionate about finance and enjoy helping clients achieve their financial goals. The banking sector offers a dynamic environment to grow and learn.
Passion for finance and helping clients
Desire to work in a dynamic environment
Opportunity to grow and learn
Enjoy sales and building relationships with clients
One of my weaknesses is that I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
I have a tendency to spend too much time on a task to ensure it is perfect
I struggle with delegating tasks to others because I want to make sure they are done correctly
I can be overly self-critical, which can affect my confidence
My salary expectation is based on my experience, skills, and the market rate for this position.
Consider my years of experience in the industry
Take into account my relevant skills and qualifications
Research the current market rate for similar positions
Open to negotiation based on the overall compensation package
I was interviewed in Jul 2024.
This was an assessment of skills and abilities.
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
posted on 13 Dec 2024
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
BPO is the practice of contracting specific business tasks to a third-party service provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO companies include Accenture, Conve
I am motivated to pursue a career as a Customer Care Executive because I enjoy helping others and resolving issues to ensure customer satisfaction.
I have a passion for providing excellent customer service and building positive relationships with customers.
I am motivated by the opportunity to make a difference in someone's day by resolving their concerns and providing support.
I enjoy the challenge of problem-solving and...
I am looking for a competitive salary that reflects my experience and skills in customer care.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that is commensurate with my qualifications and experience.
I am also interested in discussing benefits and opportunities fo
Key Performance Indicators (KPIs) in a BPO are metrics used to measure the performance and success of the operations.
Average Handle Time (AHT) - measures the average time taken to handle a customer query or concern.
First Call Resolution (FCR) - measures the percentage of customer issues resolved on the first call.
Customer Satisfaction Score (CSAT) - measures the satisfaction level of customers with the service provided...
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
I was interviewed in Dec 2024.
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Distance,train , coding
The topic of emotional intelligence in the workplace
Emotional intelligence refers to the ability to understand and manage emotions in oneself and others
It is crucial for effective communication, teamwork, and leadership
Examples include recognizing and regulating emotions, empathizing with others, and resolving conflicts peacefully
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
Relationship Manager
5
salaries
| ₹2.4 L/yr - ₹3 L/yr |
TCS
Accenture
Wipro
Cognizant