Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Outpace Consulting Services Team. If you also belong to the team, you can get access from here

Outpace Consulting Services Verified Tick

Compare button icon Compare button icon Compare
4.5

based on 131 Reviews

Filter interviews by

Outpace Consulting Services Customer Service Advisor Interview Questions and Answers

Updated 10 May 2024

Outpace Consulting Services Customer Service Advisor Interview Experiences

1 interview found

Customer Service Advisor Interview Questions & Answers

user image Anonymous

posted on 10 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

First Round
It will be the Aptitude/Amcat test Round. In this round, your accent, grammar and pronunciation will be checked. It will be checked by an IVR or AI.

Round 2 - One-on-one 

(6 Questions)

  • Q1. Tell me something about yourself?
    • Add your answer
  • Q2. Why do want to join a BPO?
    • Add your answer
  • Q3. Since, you have high scores in graduation why aren't you going for MCA or trying to get a job in technical role?
    • Add your answer
  • Q4. Cross questions from the introduction. I mentioned travelling as my hobby, so the interviewer asked me about a memorable trip.
    • Add your answer
  • Q5. Are you okay with night shifts?
    • Add your answer
  • Q6. What is the process you have applied for?
    • Add your answer
Round 3 - Versant Round - Voice 

(1 Question)

  • Q1. You can simply search the round name on youtube and you will get the idea about the versant round.
    • Add your answer
Round 4 - Versant Test - Non Voice 

(1 Question)

  • Q1. Search the round name on youtube and you will get the idea about versant test.
    • Add your answer
Round 5 - Personality Assessment 

(1 Question)

  • Q1. There will be 84 questions and you have to attempt all of them within 20 minutes.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Stay calm. Prepare well. And you will see yourself on the other side with concentrix employees.

Top trending discussions

View All
Interview Tips & Stories
1w
whimsicaldove
·
works at
VCCircle.com
Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you
Got a question about Outpace Consulting Services ?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Advisor Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 31 Jul 2022

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Call for interview 

(1 Question)

  • Q1. First introduction, then some cross questions regarding to your hobby,native place etc.And some questions about your work interests &knowledge.
    • Add your answer
Round 3 - Computer test 

(1 Question)

  • Q1. There will be some language listening &writing skill test .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your word, whatever the questions will be.Actually they test your skill on english language& the way of talking, because this job title is customer service associates .

Customer Service Advisor Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 23 Feb 2022

I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

About knowledge test

Round 3 - Group Discussion 

Particular topic for exmple covid-19

Round 4 - Technical 

(1 Question)

  • Q1. Computer type questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Advisor interview:
  • PGDCA
Interview preparation tips for other job seekers - Hlo sir im fresher I want this job for my future

Customer Service Advisor Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2024

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service advisor with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Example: In my previous role at XYZ Company, I consistently received positive feedback fr...

    • Answered by AI
    Add your answer
  • Q2. Why did you leave your last company?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking better work-life balance

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Describe your previous KPI
  • Ans. 

    Handled an average of 50 customer inquiries per day with a 95% resolution rate

    • Maintained a high level of customer satisfaction by resolving issues efficiently

    • Met or exceeded daily targets for number of inquiries handled and resolution rate

    • Utilized effective communication skills to address customer concerns and provide solutions

    • Answered by AI
    Add your answer
  • Q2. Why do you want to join tech-m?
  • Ans. 

    I want to join tech-m because of its reputation for innovation and commitment to customer satisfaction.

    • I am impressed by tech-m's track record of developing cutting-edge technology solutions.

    • I am excited about the opportunity to work in a dynamic and fast-paced environment.

    • I believe that tech-m's focus on customer satisfaction aligns with my own values and goals.

    • I am eager to contribute my skills and expertise to help

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you wish to work for tech-m, please keep your brain at home. No use there. if you dont use your brain you will have fun and enjoy. If you use it, you will only get frustrated. Management is not at all organised. If you get selected just follow what they say. Politics? Yes there is lot

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 15 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
    • Add your answer
  • Q2. What's your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Customer Service Associate Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 1 Aug 2022

I applied via Naukri.com and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Details about old company
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions we’re asked
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join jobs are not what is potrade in the interview

Customer Service Associate Interview Questions & Answers

TCS user image Anonymous

posted on 9 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Got a call by a customer and they complain about water got spoiled? How to solve that issue?
    • Add your answer
  • Q2. My answer was ill say sorry about the inconvinence about the product and then ill be sending one of our executive to them to check on the product weathee it got spoiled or not if it is spoiled ill give the...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep your mind calm and answer the questions if u dont have any idea about the question on what interviewer is asking answer them that uk abt it or not but dont be tensed or worried

Senior Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 2 Nov 2022

I applied via Referral and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Introduction initiated by 3 people. 2 people starts technical discussion. 1 started managerial discussion

Round 3 - HR 

(2 Questions)

  • Q1. Normal HR questions. Why to leave current company? Etc why wipro? Salary negotiation
    • Add your answer
  • Q2. Why join wipro and not other?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for all your answers on resume. Dont fake resume.

Senior Customer Service Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 6 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU A CONSULTANCY IN 2003 SO OVER THE TIME A LOT ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I WAS ONLY TOLD THAT I HAVE BEEN SELECTED FOR THE JOB AND TO WAIT OUTSIDE FOR A CONFIRMATION LETTER

Customer Care Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview
More about working at Outpace Consulting Services

Outpace Consulting Services Interview FAQs

How many rounds are there in Outpace Consulting Services Customer Service Advisor interview?
Outpace Consulting Services interview process usually has 5 rounds. The most common rounds in the Outpace Consulting Services interview process are Aptitude Test, One-on-one Round and Personality Assessment.
What are the top questions asked in Outpace Consulting Services Customer Service Advisor interview?

Some of the top questions asked at the Outpace Consulting Services Customer Service Advisor interview -

  1. You can simply search the round name on youtube and you will get the idea about...read more
  2. Search the round name on youtube and you will get the idea about versant te...read more
  3. There will be 84 questions and you have to attempt all of them within 20 minute...read more

Tell us how to improve this page.

Outpace Consulting Services Interviews By Designations

Interview Questions for Popular Designations

Outpace Consulting Services Customer Service Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.7k Interviews
Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Deloitte Interview Questions
3.8
 • 2.9k Interviews
PwC Interview Questions
3.4
 • 1.4k Interviews
Ernst & Young Interview Questions
3.4
 • 1.1k Interviews
KPMG India Interview Questions
3.5
 • 805 Interviews
View all
Outpace Consulting Services Salaries in India
Recruitment Consultant
17 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

HR Recruiter
9 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

HR Executive
5 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

HR Consultant
4 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

HR Associate 1
4 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Outpace Consulting Services with

KPMG India

3.5
Compare

Deloitte

3.8
Compare

PwC

3.4
Compare

Ernst & Young

3.4
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview