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Optum Global Solutions Chat Support Executive Interview Questions and Answers
Updated
19 Nov 2023
Optum Global Solutions Chat Support Executive Interview Experiences
1 interview found
QAMRE ALAM
Interview experience
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment
Writing on one topic, they wanted to check your English grammar knowledge.
Round 3 - HR
(6 Questions)
- Q1. About my introduction
- Q2. Why you wanted to join optum
- Q3. What is your expectation from us
- Q4. Some cross question from resume
- Q5. Are you available for rotational shift
- Q6. Salary discussion
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Round 4 - Typing Test
(1 Question)
- Q1. Typing Should be between 30-35 wpm with 95% accuracy.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident, work on your English grammar and especially on your typing speed.
Top trending discussions
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Salary Discussions, Hike & Promotions
2w
kingkong53
·
works at
EPAM Systems
Salary Suggestion
My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high.
However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
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Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
Round 1 - HR
(5 Questions)
- Q1. Tell me about your self
- Q2. What are your strength
- Q3. What are your hobbies
- Q4. Why should we hire you?
- Q5. Why do you want to work for our company?
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Round 2 - Aptitude Test
Logical reasoning and verbal
Interview experience
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. Self introduction
- Q2. Content moderation
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If you go also few companys they need American english with fluency if you know very well then only you should attend for interviews.
Chat and Email Support Executive Interview Questions & Answers
Wipro
Anonymous
posted on 15 Mar 2024
Interview experience
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
Round 1 - One-on-one
(2 Questions)
- Q1. Tell me about your self?
- Ans. Hello mam/sir Thank you for giving me this opportunity to introduce myself my name is sireesha. Iam from allure in nandyal district. I have done my completed graduation in BSC(static) at Rayalaseema university,Nandikotkur. Then i completed my computer typing in english 30 to 40WPM. I belong to a middle-class family,my family we are 4 members including me. My father is a farmer and my mother is a housewife. My hobbi...
- Q2. Why should i hire you?
Answered
Anonymously
Add your answer
Add your answer
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. What is your understanding on AML and sanction screening? Pep identification and a few questions related to availability to join and package
- Q2. Second round of interview was in detail went on for 40 minutes and questions were process related to kyc remediation -banking customer screening pillars of kyc understanding on regulators and their policie...
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just go with the flow
Be honest with what you are saying people taking interviews are DGM or AVP, they can easily able to evaluate your worth.
They are not expecting you know everything but how you handle pressure of not answering them is the basis of your selection.
Be honest with what you are saying people taking interviews are DGM or AVP, they can easily able to evaluate your worth.
They are not expecting you know everything but how you handle pressure of not answering them is the basis of your selection.
Senior Technical Support Associate Interview Questions & Answers
NTT Data
Anonymous
posted on 16 May 2023
Interview experience
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Basic Information
- Q2. Past experience
Add your answer
Add your answer
Round 3 - Technical
(1 Question)
- Q1. Blue screen, black screen, Ms office , office 360,outlook , vpn , system setup , troubleshooting .etc
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare all sort of technical questions related to tech support available on internet
I applied via LinkedIn and was interviewed in Apr 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR
(2 Questions)
- Q1. How many years experience do you have as Lead?
- Q2. How many associates do you handle
View 1 more answer
View 2 more answers
Round 3 - Technical
(3 Questions)
- Q1. Excel Formula's Attrition, Shrinkage
- Ans. Better brush up your excel skills..
- Q2. Conflict Management, Escalation Handling experience
- Q3. Client Management & Search engine optimization
Answered
Anonymously
View 1 more answer
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for Accenture Team Lead Operations interview:
- Excel
- SQL
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Why do want to join chat process?
- Ans.
I enjoy helping customers and providing efficient support through chat.
Enjoy interacting with customers
Skilled in written communication
Ability to multitask and handle multiple chats simultaneously
Answered by
AI
Add your answer
sita rathnam
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about your self
Add your answer
Round 2 - One-on-one
(1 Question)
- Q1. Project handling
Add your answer
I applied via Job Portal
Round 1 - Technical
(1 Question)
- Q1. About process.depth knowledge of my last company experiance and checking the knowledge on the procedures followed
Add your answer
Round 2 - One-on-one
(1 Question)
- Q1. Process knowledge .basic queatiin about my self and my experiance
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Worst management i ever seen before .might it differs process to process
Optum Global Solutions Interview FAQs
How many rounds are there in Optum Global Solutions Chat Support Executive interview?
Optum Global Solutions interview process usually has 4 rounds. The most common rounds in the Optum Global Solutions interview process are Resume Shortlist, Assignment and HR.
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Optum Global Solutions Chat Support Executive Interview Process
based on 2 interviews
Interview experience
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par with the average Chat Support Executive Salary in India
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Optum Global Solutions Chat Support Executive Reviews and Ratings
based on 1 review
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