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I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.
I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
One Point Solutions interview questions for popular designations
I applied via Job Portal and was interviewed before Jul 2022. There were 3 interview rounds.
Basic knowledge of BPO and customer service
I applied via Apna Jobs and was interviewed in Nov 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There were 7 interview rounds.
Test regarding cs how to help cx on chat
Question related cx qury how to handle
Listen actively, diagnose the issue, provide clear instructions, and follow up.
Listen carefully to the customer's description of the problem.
Ask clarifying questions to diagnose the issue.
Provide clear and concise instructions for resolving the issue.
Follow up with the customer to ensure the issue has been resolved.
Be patient and empathetic throughout the process.
Document the issue and resolution for future reference.
Clint giving any topic and to how to guide cx on char
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.
I applied via Campus Placement and was interviewed before Jul 2020. There were 4 interview rounds.
The project involved designing and implementing a new network infrastructure for a large corporation.
Conducted a thorough analysis of the existing network infrastructure
Designed a new network architecture that met the company's needs
Implemented the new network infrastructure with minimal disruption to business operations
Tested and optimized the new network to ensure optimal performance
Provided ongoing support and maint
based on 11 interviews
Interview experience
based on 136 reviews
Rating in categories
Customer Service Executive
43
salaries
| ₹1 L/yr - ₹5 L/yr |
Customer Response Executive
41
salaries
| ₹1.4 L/yr - ₹4 L/yr |
Team Lead
40
salaries
| ₹1.8 L/yr - ₹4.5 L/yr |
Customer Relationship Executive
40
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
Customer Support Executive
33
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
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