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One Point Solutions

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3.2

based on 132 Reviews

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One Point Solutions Interview Questions and Answers

Updated 13 Jul 2024

One Point Solutions Interview Experiences

Popular Designations

8 interviews found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 27 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and about experience
    • Add your answer
Round 3 - Aptitude Test 

Test regarding cs how to help cx on chat

Round 4 - Assignment 

Question related cx qury how to handle

Round 5 - Technical 

(1 Question)

  • Q1. How to help cx while he's facing any technical issues with his product
  • Ans. 

    Listen actively, diagnose the issue, provide clear instructions, and follow up.

    • Listen carefully to the customer's description of the problem.

    • Ask clarifying questions to diagnose the issue.

    • Provide clear and concise instructions for resolving the issue.

    • Follow up with the customer to ensure the issue has been resolved.

    • Be patient and empathetic throughout the process.

    • Document the issue and resolution for future reference.

    • Answered by AI
    Add your answer
Round 6 - One-on-one 

(1 Question)

  • Q1. Asking about experience and how to help cs excutice to cx
    • Add your answer
Round 7 - Group Discussion 

Clint giving any topic and to how to guide cx on char

Interview Preparation Tips

Interview preparation tips for other job seekers - Try your best bcz no one know you better than you.

Technical Support Executive Interview Questions asked at other Companies

Q1. 1. How to install windows 2. How to make pen drive bootable 3.What is taskbar 4.what is task manager 5.How to make partition in hard drive 6. How to activate windows
View answer (2)

Data Entry jobs Interview Questions & Answers

user image Anonymous

posted on 13 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Excel questions
    • Add your answer
  • Q2. Work experience
    • Add your answer
  • Q3. About previous job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't worry about English speaking
You can speak in hindi

Data Entry jobs Interview Questions asked at other Companies

Q1. Why people's like Amazon service and app?
View answer (6)

Customer Relationship Executive Interview Questions & Answers

user image Chachaji

posted on 6 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic questions related to The individual who are applying for Job
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Question related to the post you are getting hired for and Timings, Rotation shift,etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident you will crack it in your first attempt.... Good Luck

Customer Relationship Executive Interview Questions asked at other Companies

Q1. How you will convience customers? How you will contact customers?
View answer (1)

CRM Executive Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self indroducation
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Inroducation , operation questions
    • Add your answer
Round 3 - certification round 

(1 Question)

  • Q1. Had to explain what we learnt in training sessions
    • Add your answer

CRM Executive Interview Questions asked at other Companies

Q1. What is the key quality that a CRM executive should have ??
View answer (2)

One Point Solutions interview questions for popular designations

 Customer Relationship Executive

 (1)

 CRM Executive

 (1)

 Customer Care Executive

 (1)

 Technical Support Executive

 (1)

 Telecaller

 (1)

 Costumer Service

 (1)

 Customer Relation Executive

 (1)

 Data Entry jobs

 (1)

Costumer Service Interview Questions & Answers

user image Anonymous

posted on 5 Sep 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, about previous knowledge
  • Ans. Answer very confidently, don't be nervous
    • Answered Anonymously
    Add your answer
  • Q2. For experienced why you leaved previous company
    • Add your answer
Round 3 - Clinte round 

(3 Questions)

  • Q1. They will ask you about your previous work. And your potential
    • Add your answer
  • Q2. About your qualifications
    • Add your answer
  • Q3. Family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - There is nothing to be panic.just calm and present yourself like a decent.

Costumer Service Interview Questions asked at other Companies

Q1. How much does the credit credit get from the credit? The total credit of the credit can be received from 25,000 to 240000 rupees. You can use this loan to any work. Like small business, medical emergency, for any study or other work you can... read more
View answer (2)

Telecaller Interview Questions & Answers

user image Preeti Tudu

posted on 19 Dec 2022

I applied via Apna Jobs and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. You are having a different career goal, so why do you want to work here and if you got selected for your career, then why should we select you, what benefit will company get?
    • Add your answer
  • Q2. Why are you considering money as your life's biggest problem?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be your true self and make yourself full ready before the interview

Telecaller Interview Questions asked at other Companies

Q1. 1.What is the Excel? Excel is a short cut method and easy to method 2.What is the vlookup? Vlookup is a mapping in the one file to another file 3.Tell me about cut, copy, paste? Cut: Ctrl+p Copy: Ctrl+c Paste: Ctrl+v File save: Ctrl+s 4.wha... read more
View answer (1)

Customer Care Executive Interview Questions & Answers

user image abhishek verma

posted on 2 Jul 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Hobbies, know your self, interest, English must be know general
    • Add your answer
  • Q2. Hobbies, English grammar
    • Add your answer
  • Q3. Sports, like cricket know
    • Add your answer
  • Q4. Reading.. know writer and latest book
    • Add your answer
Round 3 - Assignment 

Basic knowledge of BPO and customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Learning is endless process, learn and grow

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Customer Relation Executive Interview Questions & Answers

user image Anonymous

posted on 16 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Normally myself include highest qualifications language soft skill calculation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay always confident and an active listener

Customer Relation Executive Interview Questions asked at other Companies

Q1. How would sell a certain product to your prospective customer?
View answer (3)

Top trending discussions

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Interview Tips & Stories
3d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Senior Software Engineer Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 14 May 2022

I applied via Naukri.com and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Discuss 4 case study related to supply chain management.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Senior Software Engineer interview:
  • Supply Chain Management
Interview preparation tips for other job seekers - Develop some case study of your own and also deep analysis for each.

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 29 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is Excel what is vlookup what is your strength and weakness
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and bold

One Point Solutions Interview FAQs

How many rounds are there in One Point Solutions interview?
One Point Solutions interview process usually has 3 rounds. The most common rounds in the One Point Solutions interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for One Point Solutions interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at One Point Solutions. The most common topics and skills that interviewers at One Point Solutions expect are Teaching, Recruitment, Accounting, BPO and Back Office.
What are the top questions asked in One Point Solutions interview?

Some of the top questions asked at the One Point Solutions interview -

  1. How to help cx while he's facing any technical issues with his prod...read more
  2. Had to explain what we learnt in training sessi...read more
  3. Normally myself include highest qualifications language soft skill calculat...read more

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One Point Solutions Interviews By Designations

Interview Questions for Popular Designations

One Point Solutions Interview Process

based on 11 interviews

Interview experience

4.2
  
Good
View more

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One Point Solutions Reviews and Ratings

based on 132 reviews

3.2/5

Rating in categories

3.2

Skill development

3.2

Work-life balance

2.8

Salary

3.2

Job security

3.1

Company culture

2.8

Promotions

3.1

Work satisfaction

Explore 132 Reviews and Ratings
One Point Solutions Salaries in India
Customer Response Executive
41 salaries
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₹0 L/yr - ₹0 L/yr

Customer Relationship Executive
40 salaries
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₹0 L/yr - ₹0 L/yr

Team Lead
39 salaries
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₹0 L/yr - ₹0 L/yr

Customer Service Executive
37 salaries
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₹0 L/yr - ₹0 L/yr

Customer Support Executive
33 salaries
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₹0 L/yr - ₹0 L/yr

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