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I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 3 interview rounds.
I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
One Point Solutions interview questions for popular designations
I applied via Job Portal and was interviewed before Jul 2022. There were 3 interview rounds.
Basic knowledge of BPO and customer service
I applied via Apna Jobs and was interviewed in Nov 2022. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There were 7 interview rounds.
Test regarding cs how to help cx on chat
Question related cx qury how to handle
Listen actively, diagnose the issue, provide clear instructions, and follow up.
Listen carefully to the customer's description of the problem.
Ask clarifying questions to diagnose the issue.
Provide clear and concise instructions for resolving the issue.
Follow up with the customer to ensure the issue has been resolved.
Be patient and empathetic throughout the process.
Document the issue and resolution for future reference.
Clint giving any topic and to how to guide cx on char
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
Top trending discussions
I applied via Campus Placement
My final year project was on developing a web-based inventory management system using Java and MySQL.
Developed using Java and MySQL
Web-based inventory management system
Implemented basic OOPs concepts
Used MVC architecture for better code organization
Included features like user authentication, product management, and order tracking
I applied via LinkedIn and was interviewed before Jun 2021. There were 2 interview rounds.
They give some topics related to present situation like in my GD in 2020 co. HR give topics related to that situation in our country like difference between offline education and online education system. and covid-19 pandemic related topics.
based on 11 interviews
Interview experience
based on 137 reviews
Rating in categories
Customer Relationship Executive
42
salaries
| ₹1 L/yr - ₹4.5 L/yr |
Customer Service Executive
42
salaries
| ₹1 L/yr - ₹5 L/yr |
Customer Response Executive
41
salaries
| ₹1.4 L/yr - ₹4 L/yr |
Team Lead
40
salaries
| ₹1.8 L/yr - ₹4.5 L/yr |
Customer Support Executive
33
salaries
| ₹1.5 L/yr - ₹4.5 L/yr |
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