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One Point Solutions

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3.2

based on 132 Reviews

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One Point Solutions Technical Support Executive Interview Questions and Answers

Updated 27 Jul 2022

One Point Solutions Technical Support Executive Interview Experiences

1 interview found

Technical Support Executive Interview Questions & Answers

user image Anonymous

posted on 27 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and about experience
    • Add your answer
Round 3 - Aptitude Test 

Test regarding cs how to help cx on chat

Round 4 - Assignment 

Question related cx qury how to handle

Round 5 - Technical 

(1 Question)

  • Q1. How to help cx while he's facing any technical issues with his product
  • Ans. 

    Listen actively, diagnose the issue, provide clear instructions, and follow up.

    • Listen carefully to the customer's description of the problem.

    • Ask clarifying questions to diagnose the issue.

    • Provide clear and concise instructions for resolving the issue.

    • Follow up with the customer to ensure the issue has been resolved.

    • Be patient and empathetic throughout the process.

    • Document the issue and resolution for future reference.

    • Answered by AI
    Add your answer
Round 6 - One-on-one 

(1 Question)

  • Q1. Asking about experience and how to help cs excutice to cx
    • Add your answer
Round 7 - Group Discussion 

Clint giving any topic and to how to guide cx on char

Interview Preparation Tips

Interview preparation tips for other job seekers - Try your best bcz no one know you better than you.

Top trending discussions

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Interview Tips & Stories
1d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about One Point Solutions?
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Interview questions from similar companies

Technical Support Executive Interview Questions & Answers

Mphasis user image Anonymous

posted on 20 Jan 2022

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's nice platform...It's very important to me

Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 24 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and job experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Must prepare why your looking job and why left you previous organisation

Technical Support Executive Interview Questions & Answers

Infosys user image Anonymous

posted on 28 Feb 2021

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Talk on a topic for 2 minutes
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask preparation time to the interviewer before talking on a topic

Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 19 Apr 2022

I applied via Job Fair and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
    • View 4 more answers
  • Q2. What are your salary expectations?
    • View 1 more answer
  • Q3. Why are you looking for a change?
    • View 1 more answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
  • Q6. What is working of HR
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for giving opportunity..

Technical Support Executive Interview Questions & Answers

HCLTech user image Avvaru Yasodha

posted on 21 Nov 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is VPN? how to configure it?
  • Ans. 

    VPN stands for Virtual Private Network. It is a secure way to connect to a private network over the internet.

    • VPN creates a secure encrypted connection between your device and a remote server.

    • To configure a VPN, you need to choose a VPN service provider and install their software or manually set up the connection on your device.

    • You will need to enter the server address, username, password, and any other required informa...

    • Answered by AI
    Add your answer
  • Q2. Which application you installed for apporch user?
  • Ans. 

    I have installed various applications for users depending on their needs and requirements.

    • Installed Microsoft Office suite for users to create documents, spreadsheets, and presentations

    • Installed Adobe Creative Suite for users to work on graphic design projects

    • Installed antivirus software to protect users' devices from malware and viruses

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it was very easy interview just u know basics about waht you appiled postion

Skills evaluated in this interview

Technical Support Executive Interview Questions & Answers

HCLTech user image Rajeswari Goli

posted on 4 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Which application you use to contact with user?
    • Add your answer
  • Q2. How to password reset in active directory?
    • Add your answer

Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 10 Feb 2022

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. What are your salary expectations?
    • Add your answer
  • Q3. Where do you see yourself in 5 years?
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm fresher

Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 15 Sep 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
    • View 1 more answer
Round 3 - Aptitude Test 

Grammar test it's very easy.

Round 4 - One-on-one 

(1 Question)

  • Q1. Self intro Previous experience
    • Add your answer

Technical Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 7 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. They asked me about bpo
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good and likely to join in tech m

One Point Solutions Interview FAQs

How many rounds are there in One Point Solutions Technical Support Executive interview?
One Point Solutions interview process usually has 7 rounds. The most common rounds in the One Point Solutions interview process are Resume Shortlist, HR and Aptitude Test.

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One Point Solutions Technical Support Executive Salary
based on 7 salaries
₹2.2 L/yr - ₹3 L/yr
23% less than the average Technical Support Executive Salary in India
View more details

One Point Solutions Technical Support Executive Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

2.0

Skill development

2.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
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