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One Point Solutions Technical Support Executive Interview Questions and Answers

Updated 27 Jul 2022

One Point Solutions Technical Support Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jul 2021. There were 7 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and about experience
Round 3 - Aptitude Test 

Test regarding cs how to help cx on chat

Round 4 - Assignment 

Question related cx qury how to handle

Round 5 - Technical 

(1 Question)

  • Q1. How to help cx while he's facing any technical issues with his product
  • Ans. 

    Listen actively, diagnose the issue, provide clear instructions, and follow up.

    • Listen carefully to the customer's description of the problem.

    • Ask clarifying questions to diagnose the issue.

    • Provide clear and concise instructions for resolving the issue.

    • Follow up with the customer to ensure the issue has been resolved.

    • Be patient and empathetic throughout the process.

    • Document the issue and resolution for future reference.

  • Answered by AI
Round 6 - One-on-one 

(1 Question)

  • Q1. Asking about experience and how to help cs excutice to cx
Round 7 - Group Discussion 

Clint giving any topic and to how to guide cx on char

Interview Preparation Tips

Interview preparation tips for other job seekers - Try your best bcz no one know you better than you.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to join Teleperformance?
  • Ans. 

    I want to join Teleperformance because of its reputation for providing excellent customer service and opportunities for career growth.

    • Teleperformance has a strong reputation for providing excellent customer service

    • I am impressed by the company's commitment to employee training and development

    • I believe that working at Teleperformance will provide me with opportunities for career growth and advancement

  • Answered by AI
  • Q2. Memorable day of your life?
Round 2 - HR 

(1 Question)

  • Q1. How soon you can join?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Which application you use to contact with user?
  • Q2. How to password reset in active directory?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Technical 

(4 Questions)

  • Q1. Storage migration
  • Q2. New node addition
  • Q3. Storage upgrade
  • Q4. Smart pool isilon
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Jun 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Write the code to find the length of a string without using the string functions.
  • Ans. 

    Use a loop to iterate through the characters of the string and count them.

    • Create a function that takes a string as input.

    • Initialize a variable to store the length of the string.

    • Use a loop to iterate through each character of the string and increment the length variable.

    • Return the final length of the string.

  • Answered by AI
  • Q2. How will you print the address of a variable without using a pointer?
  • Ans. 

    You can print the address of a variable without using a pointer by using the & operator in C/C++.

    • Use the & operator before the variable name to get its address, e.g. int num = 10; printf("Address of num: %p", &num);

    • You can also pass the variable directly to a function that expects a pointer, e.g. void printAddress(int *ptr) { printf("Address: %p", ptr); } int num = 20; printAddress(&num);

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Cognizant Technical Support Executive interview:
  • Technical Support
Interview preparation tips for other job seekers - I am told my all life facing problems. so,I kindly want this opportunity

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2023. There were 3 interview rounds.

Round 1 - Assignment 

It tests one's ability to speak and write in english language

Round 2 - One-on-one 

(2 Questions)

  • Q1. It's a round with manager who will ask questions on technical aspects to test technical knowledge (basic trouble shooting)
  • Q2. What is alexa and what do you know about it?
Round 3 - HR 

(2 Questions)

  • Q1. Why should we hire you
  • Q2. What are your salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Aptitude Test 

60 question in 20 minutes

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Technical rounds
Round 3 - Aptitude Test 

Aptitude test , reasoning, scenario, problems, Vocabulary and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Expecting salary
  • Q3. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident,and must good communication skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basic level of reasoning was required

Round 3 - Coding Test 

One question pretty easy other one was moderate

Round 4 - Technical 

(1 Question)

  • Q1. Question were from your resume only

One Point Solutions Interview FAQs

How many rounds are there in One Point Solutions Technical Support Executive interview?
One Point Solutions interview process usually has 7 rounds. The most common rounds in the One Point Solutions interview process are Resume Shortlist, HR and Aptitude Test.

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One Point Solutions Technical Support Executive Salary
based on 7 salaries
₹2.2 L/yr - ₹3 L/yr
23% less than the average Technical Support Executive Salary in India
View more details

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