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Mphasis Technical Support Executive Interview Questions and Answers
Mphasis Technical Support Executive Interview Experiences
5 interviews found
Rohini
(1 Question)
- Q1. Myself introduction,what is technical support,about project
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
(9 Questions)
- Q1. Good communication skill
- Q2. How many years experience u you have
- Q3. What is your education
- Q4. Did like to joine immediately
- Q5. Which company did u worked
- Q6. What is expected salary
- Q7. Nothing madam company standard
- Q8. What is yours typing speed
- Q9. What about your family member
Interview Preparation Tips
(1 Question)
- Q1. The last round was one to one round and the official who took my interview was very professional and well aware of the field.
Interview Preparation Tips
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I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self introduction
Interview Preparation Tips
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Technical Support Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 20 Sep 2024
Selected
I applied via campus placement at SIVET College, Chennai and was interviewed in Mar 2024. There were 3 interview rounds.
About my childhood days
Tell about advantage and disadvantage of social media
(2 Questions)
- Q1. Tell about any entrepreneur
- Ans.
Elon Musk is a well-known entrepreneur who founded companies like Tesla and SpaceX.
Founded Tesla, a leading electric car company
Founded SpaceX, a private aerospace manufacturer and space transportation company
Co-founded PayPal, an online payment system
Founded The Boring Company, focused on tunnel construction
Founded Neuralink, a neurotechnology company
- Q2. What is Amazon Kindle
- Ans.
Amazon Kindle is a series of e-readers designed and marketed by Amazon.
E-readers designed for reading e-books
Available in different models like Kindle Paperwhite, Kindle Oasis, etc.
Allows users to download and read e-books from the Amazon Kindle Store
Features like adjustable font sizes, built-in dictionary, and long battery life
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Sep 2022. There were 3 interview rounds.
Make sure your grammar is perfect
(2 Questions)
- Q1. Previous experience
- Q2. How to handle work load
- Ans.
To handle work load effectively, prioritize tasks, delegate when possible, take breaks, and communicate with team members.
Prioritize tasks based on urgency and importance
Delegate tasks to team members if possible
Take short breaks to avoid burnout
Communicate with team members to ensure everyone is on the same page
(3 Questions)
- Q1. Previous experience
- Q2. How to handle irate customer
- Ans.
Stay calm, listen actively, empathize, apologize, offer solutions, follow up
Remain calm and composed
Listen actively to understand their concerns
Empathize with their situation
Apologize for any inconvenience caused
Offer solutions to address their issues
Follow up to ensure the problem is resolved
- Q3. How to handle work pressure
- Ans.
To handle work pressure, it is important to prioritize tasks, communicate effectively, take breaks, and seek support when needed.
Prioritize tasks based on deadlines and importance
Break down tasks into smaller, manageable chunks
Communicate with colleagues and supervisors about workload and deadlines
Take short breaks to recharge and refocus
Practice stress-relieving techniques such as deep breathing or mindfulness
Seek sup...
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Previous work experience
- Q2. Situation depends questions
Technical Support Executive Interview Questions & Answers
DXC Technology
Anonymous
posted on 11 Jul 2022
I applied via Recruitment Consulltant
Easy round, want to speak for 5 to 10 mins
Same as round 1. They check our grammatical mistake
(1 Question)
- Q1. I did not select for this round
Interview Preparation Tips
Technical Support Executive Interview Questions & Answers
Sutherland Global Services
Anonymous
posted on 4 Jul 2024
(2 Questions)
- Q1. What is the ctc expectations
- Ans.
The candidate's expected salary package
Research industry standards for similar roles
Consider your experience, skills, and qualifications
Negotiate based on the job responsibilities and benefits offered
- Q2. Why are u looking for switch the job
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Mphasis Technical Support Executive Interview Process
based on 2 interviews
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Mphasis Technical Support Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Software Engineer
6.3k
salaries
|  ₹2 L/yr - ₹11 L/yr |
|
Senior Software Engineer
5.6k
salaries
| ₹6 L/yr - ₹23 L/yr |
|
Associate Software Engineer
4.6k
salaries
| ₹2 L/yr - ₹7 L/yr |
|
Module Lead
2.4k
salaries
| ₹8.1 L/yr - ₹33 L/yr |
|
Transaction Processing Officer
2.3k
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
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