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Mphasis Technical Support Executive Interview Questions and Answers

Updated 29 Apr 2024

Mphasis Technical Support Executive Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Myself introduction,what is technical support,about project
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. Good communication skill
  • Q2. How many years experience u you have
  • Q3. What is your education
  • Q4. Did like to joine immediately
  • Q5. Which company did u worked
  • Q6. What is expected salary
  • Q7. Nothing madam company standard
  • Q8. What is yours typing speed
  • Q9. What about your family member

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill knowledge in computer skill like word msoffice exccell sheet

Technical Support Executive Interview Questions Asked at Other Companies

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Round 1 - One-on-one 

(1 Question)

  • Q1. The last round was one to one round and the official who took my interview was very professional and well aware of the field.

Interview Preparation Tips

Interview preparation tips for other job seekers - The firm was really good and I work for HP (client) as technical support executive. My manager and HR team were very professional and guided me whenever necessary.

I applied via Walk-in and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It's nice platform...It's very important to me

Mphasis interview questions for designations

 Technical Support

 (1)

 Technical Support Engineer

 (6)

 Technical Support Associate

 (3)

 Technical Support Officer

 (1)

 Customer Support Executive

 (2)

 Senior Technical Support Engineer

 (1)

 Head/VP/GM-Technical Support

 (1)

 Customer Support

 (1)

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduction and job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Must prepare why your looking job and why left you previous organisation

I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Talk on a topic for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask preparation time to the interviewer before talking on a topic

I applied via Job Fair and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. What is working of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for giving opportunity..
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is VPN? how to configure it?
  • Ans. 

    VPN stands for Virtual Private Network. It is a secure way to connect to a private network over the internet.

    • VPN creates a secure encrypted connection between your device and a remote server.

    • To configure a VPN, you need to choose a VPN service provider and install their software or manually set up the connection on your device.

    • You will need to enter the server address, username, password, and any other required informa...

  • Answered by AI
  • Q2. Which application you installed for apporch user?
  • Ans. 

    I have installed various applications for users depending on their needs and requirements.

    • Installed Microsoft Office suite for users to create documents, spreadsheets, and presentations

    • Installed Adobe Creative Suite for users to work on graphic design projects

    • Installed antivirus software to protect users' devices from malware and viruses

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - it was very easy interview just u know basics about waht you appiled postion

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Which application you use to contact with user?
  • Q2. How to password reset in active directory?
Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. What are your salary expectations?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I'm fresher

Mphasis Interview FAQs

How many rounds are there in Mphasis Technical Support Executive interview?
Mphasis interview process usually has 1-2 rounds. The most common rounds in the Mphasis interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Mphasis Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mphasis. The most common topics and skills that interviewers at Mphasis expect are Desktop Support, Remote Support, Technical Support and voice process.
What are the top questions asked in Mphasis Technical Support Executive interview?

Some of the top questions asked at the Mphasis Technical Support Executive interview -

  1. The last round was one to one round and the official who took my interview was ...read more
  2. Good communication sk...read more
  3. Nothing madam company stand...read more

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Mphasis Technical Support Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more
Mphasis Technical Support Executive Salary
based on 46 salaries
₹1.8 L/yr - ₹6 L/yr
At par with the average Technical Support Executive Salary in India
View more details

Mphasis Technical Support Executive Reviews and Ratings

based on 7 reviews

1.7/5

Rating in categories

1.6

Skill development

1.7

Work-life balance

2.6

Salary

1.8

Job security

1.8

Company culture

1.8

Promotions

1.4

Work satisfaction

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