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Ola Cabs Customer Care Executive Interview Questions and Answers
Ola Cabs Customer Care Executive Interview Experiences
1 interview found
Anonymous
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. Why do you want this job ?
- Q3. Why Globiva?
- Ans.
Globiva is a leading customer care service provider with a focus on delivering exceptional customer experiences.
Globiva has a strong reputation for providing high-quality customer care services
The company has a customer-centric approach and is committed to delivering exceptional customer experiences
Globiva has a team of highly skilled and experienced customer care executives who are dedicated to providing excellent ser...
Interview Preparation Tips
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Interview questions from similar companies
I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About online shopping
Interview Preparation Tips
Versant test
I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Difference between empathy and sympathy
- Q2. What is inbound and outbound calls
- Ans.
Inbound calls are received by the company, while outbound calls are made by the company.
Inbound calls are from customers or clients to the company.
Outbound calls are from the company to customers or clients.
Inbound calls are usually related to customer support or sales.
Outbound calls are usually related to sales or marketing.
Examples of inbound calls include customer inquiries, complaints, and support requests.
Examples...
- Q3. Speak on a topic
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 3 interview rounds.
Typing test will be there where they check our tying speed..
(3 Questions)
- Q1. Email writing will be there to know about your vocabulary.. Self introduction will be there with manager.
- Q2. Self introduction previous experience if any
- Q3. Why should we hire you?
Interview Preparation Tips
I appeared for an interview before Mar 2021.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Last year experience
Interview Preparation Tips
I applied via Walk-in and was interviewed before Jun 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. About myself, situation test
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me something about urself in brief
- Q2. Do u have any experience?
- Q3. What was ur last salary and what is ur expected salary
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.
(6 Questions)
- Q1. What can you expect from company ?
- Q2. How did you feel you get this job.?
- Q3. Did you get exciting to join with us
- Q4. Did you have intrested to join us
- Q5. Any suggestions to give us
- Q6. Salary depends on your work
Interview Preparation Tips
Work hard
Don't believe anyone directly
Selected
I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Introduction of your self, they will check your vocabulary and speaking language (English).
- Q2. Tell me about the company you are applying
- Q3. Why you want to join the institute
Interview Preparation Tips
- Keeping knowledge about company
I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Tellme about yourself and How long you will stay if we hire you??
Interview Preparation Tips
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Ola Cabs Customer Care Executive Reviews and Ratings
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