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Nuvoco Vistas Customer Service Officer Interview Questions and Answers

Updated 29 Sep 2022

Nuvoco Vistas Customer Service Officer Interview Experiences

2 interviews found

I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the definition of cement
  • Ans. 

    Cement is a binding material used in construction to hold together different materials.

    • Cement is a fine powder made from a mixture of limestone, clay, and other minerals.

    • It is mixed with water to form a paste, which hardens over time and binds materials like bricks, stones, and concrete.

    • Cement is commonly used in building foundations, walls, floors, and other structures.

    • It provides strength and durability to the constr...

  • Answered by AI
  • Q2. What is the cement ratio in concrete
  • Ans. 

    The cement ratio in concrete varies depending on the type of concrete being used.

    • The most common cement ratio in concrete is 1:2:4, which means one part cement, two parts sand, and four parts gravel.

    • However, the ratio can vary depending on the strength and durability required for the specific project.

    • For example, a high-strength concrete may have a ratio of 1:1.5:3, while a low-strength concrete may have a ratio of 1:3...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - a grey powder, that becomes hard after it is mixed with water and left to dry. It is used in building for sticking bricks or stones together or for making very hard surfaces

Interview Questionnaire 

3 Questions

  • Q1. Why are you join this organization.
  • Q2. Why are you left your current company.
  • Ans. 

    I left my previous company to explore new opportunities and further develop my skills in customer service.

    • Seeking new challenges and growth opportunities

    • Desire to expand knowledge and skills in customer service

    • Looking for a company with a better cultural fit

    • Relocation or commute reasons

    • Company downsizing or restructuring

  • Answered by AI
  • Q3. How to benefit this organization.

Customer Service Officer Interview Questions Asked at Other Companies

Q1. Do you have basic knowledge of computer?
asked in ACC
Q2. Tests of cement, test of brick, strength of various building mate ... read more
asked in HDFC Bank
Q3. Tell me documentation process for Pvt Ltd Company to open new Cur ... read more
Q4. What is CRR, SLR and Repo Rate
Q5. What is difference between affordable and rural housing.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

Test was at average level. One having average knowledge on math, reasoning, English can clear the test.

Round 3 - Technical 

(2 Questions)

  • Q1. Tests of cement, test of brick, strength of various building materials. Quantity of material required for 1000 square foot of a flat.
  • Ans. 

    Understanding tests and quantities of building materials for construction projects.

    • Tests of cement include compressive strength test, fineness test, and soundness test.

    • Tests of brick include water absorption test, compressive strength test, and efflorescence test.

    • Strength of various building materials can be determined through tests like tensile strength, compressive strength, and flexural strength.

    • Quantity of material...

  • Answered by AI
  • Q2. Tests on concrete, lab test, site tests.
Round 4 - Behavioral 

(3 Questions)

  • Q1. My on ground Working, whome I was dealing name some clients.
  • Q2. How many meetings I was conducting. How much was my Target in previous company.
  • Q3. Any achievement during your last job.
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion, why would we give you higher hike.

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Tests on cement
  • Tests on concrete
  • Site Engineering
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is cement ?
  • Ans. 

    Cement is a binding material used in construction to hold together bricks, stones, and other materials.

    • Cement is a fine powder made from limestone, clay, and other minerals.

    • It is mixed with water to form a paste that hardens over time, binding materials together.

    • Common types of cement include Portland cement, which is used in most construction projects.

    • Cement is a key ingredient in concrete, mortar, and grout.

  • Answered by AI
  • Q2. Raw materials used for cement manufacture?
  • Ans. 

    Common raw materials for cement manufacture include limestone, clay, iron ore, and gypsum.

    • Limestone is the primary raw material used in cement production.

    • Clay is another important ingredient that provides silica, alumina, and iron oxide.

    • Iron ore is used to provide iron oxide, which gives the cement its gray color.

    • Gypsum is added to control the setting time of the cement.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal qualities
  • Q2. Tell me about yourself?
  • Ans. 

    Experienced customer service professional with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm under pressure and handle difficult customers

    • Proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Cement manufacture
  • Chemical compounds
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Take care of complaint & demand generation.
  • Q2. Taking care of loyalty program & Lead generation.
Round 2 - Technical 

(2 Questions)

  • Q1. Technical question
  • Q2. Concrete technology.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. One to one round, almost 3 round
  • Q2. Normally general sales & marketing related question,
  • Q3. There were 3 rounds, in which Regional Manager took it, VP took it in the second round, HR took it in the last round.

Interview Preparation Tips

Interview preparation tips for other job seekers - question is related to the old company you worked in.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Everything about civil engineering
Round 3 - HR 

(1 Question)

  • Q1. Previous jobs experience, weaknesses and strength.
  • Ans. 

    I have previous experience in management roles, with strengths in communication and problem-solving. My weakness is sometimes being too detail-oriented.

    • Previous experience in management roles

    • Strong communication skills

    • Effective problem-solving abilities

    • Occasionally overly focused on details

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - A good company to work with!!
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why job change and career details
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why choosing this company
  • Q3. Tell me about the company
Round 3 - Video Call 

(2 Questions)

  • Q1. Why should we choose you for our company
  • Q2. Will you fit for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Be professional and discipline, Answer them only truth, don’t lie.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Tell me your self
  • Q2. Education qualification
  • Q3. Previous experience
  • Q4. Job role of so
  • Ans. 

    Sales Officers are responsible for selling products or services to customers and maintaining relationships with clients.

    • Developing and implementing sales strategies to achieve sales targets

    • Identifying new business opportunities and potential clients

    • Building and maintaining relationships with existing clients

    • Negotiating contracts and closing deals

    • Providing excellent customer service and support

    • Preparing sales reports an

  • Answered by AI
  • Q5. Why leave previouscompany

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
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Nuvoco Vistas Interview FAQs

How many rounds are there in Nuvoco Vistas Customer Service Officer interview?
Nuvoco Vistas interview process usually has 2 rounds. The most common rounds in the Nuvoco Vistas interview process are Resume Shortlist and Technical.
How to prepare for Nuvoco Vistas Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Nuvoco Vistas. The most common topics and skills that interviewers at Nuvoco Vistas expect are Customer Service.
What are the top questions asked in Nuvoco Vistas Customer Service Officer interview?

Some of the top questions asked at the Nuvoco Vistas Customer Service Officer interview -

  1. What is the definition of cem...read more
  2. What is the cement ratio in concr...read more

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Nuvoco Vistas Customer Service Officer Salary
based on 20 salaries
₹2.7 L/yr - ₹4.1 L/yr
At par with the average Customer Service Officer Salary in India
View more details

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4.9/5

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4.9

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