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Nuvoco Vistas Customer Service Officer Interview Questions and Answers

Updated 29 Sep 2022

Nuvoco Vistas Customer Service Officer Interview Experiences

2 interviews found

I applied via Approached by Company and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is the definition of cement
  • Ans. 

    Cement is a binding material used in construction to hold together different materials.

    • Cement is a fine powder made from a mixture of limestone, clay, and other minerals.

    • It is mixed with water to form a paste, which hardens over time and binds materials like bricks, stones, and concrete.

    • Cement is commonly used in building foundations, walls, floors, and other structures.

    • It provides strength and durability to the constr...

  • Answered by AI
  • Q2. What is the cement ratio in concrete
  • Ans. 

    The cement ratio in concrete varies depending on the type of concrete being used.

    • The most common cement ratio in concrete is 1:2:4, which means one part cement, two parts sand, and four parts gravel.

    • However, the ratio can vary depending on the strength and durability required for the specific project.

    • For example, a high-strength concrete may have a ratio of 1:1.5:3, while a low-strength concrete may have a ratio of 1:3...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - a grey powder, that becomes hard after it is mixed with water and left to dry. It is used in building for sticking bricks or stones together or for making very hard surfaces

Interview Questionnaire 

3 Questions

  • Q1. Why are you join this organization.
  • Q2. Why are you left your current company.
  • Ans. 

    I left my previous company to explore new opportunities and further develop my skills in customer service.

    • Seeking new challenges and growth opportunities

    • Desire to expand knowledge and skills in customer service

    • Looking for a company with a better cultural fit

    • Relocation or commute reasons

    • Company downsizing or restructuring

  • Answered by AI
  • Q3. How to benefit this organization.

Customer Service Officer Interview Questions Asked at Other Companies

Q1. Do you have basic knowledge of computer?
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Q4. What is CRR, SLR and Repo Rate
Q5. What is difference between affordable and rural housing.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Test was at average level. One having average knowledge on math, reasoning, English can clear the test.

Round 3 - Technical 

(2 Questions)

  • Q1. Tests of cement, test of brick, strength of various building materials. Quantity of material required for 1000 square foot of a flat.
  • Ans. 

    Understanding tests and quantities of building materials for construction projects.

    • Tests of cement include compressive strength test, fineness test, and soundness test.

    • Tests of brick include water absorption test, compressive strength test, and efflorescence test.

    • Strength of various building materials can be determined through tests like tensile strength, compressive strength, and flexural strength.

    • Quantity of material...

  • Answered by AI
  • Q2. Tests on concrete, lab test, site tests.
Round 4 - Behavioral 

(3 Questions)

  • Q1. My on ground Working, whome I was dealing name some clients.
  • Q2. How many meetings I was conducting. How much was my Target in previous company.
  • Q3. Any achievement during your last job.
Round 5 - HR 

(1 Question)

  • Q1. Salary discussion, why would we give you higher hike.

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Tests on cement
  • Tests on concrete
  • Site Engineering
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

How to have a good display mockup

Round 2 - Assignment 

Ask whether they know about the tiles and other products

Interview Preparation Tips

Interview preparation tips for other job seekers - First you should know about the company and also you should know about the products.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
No response
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self intro About past experience About skills
Round 3 - Aptitude Test 

Need typing speed 25 wpm with 95 % accuracy.

Round 4 - One-on-one 

(1 Question)

  • Q1. Self intro What u know about Kohler company About past experience Question on ur previous post.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is cement ?
  • Ans. 

    Cement is a binding material used in construction to hold together bricks, stones, and other materials.

    • Cement is a fine powder made from limestone, clay, and other minerals.

    • It is mixed with water to form a paste that hardens over time, binding materials together.

    • Common types of cement include Portland cement, which is used in most construction projects.

    • Cement is a key ingredient in concrete, mortar, and grout.

  • Answered by AI
  • Q2. Raw materials used for cement manufacture?
  • Ans. 

    Common raw materials for cement manufacture include limestone, clay, iron ore, and gypsum.

    • Limestone is the primary raw material used in cement production.

    • Clay is another important ingredient that provides silica, alumina, and iron oxide.

    • Iron ore is used to provide iron oxide, which gives the cement its gray color.

    • Gypsum is added to control the setting time of the cement.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Personal qualities
  • Q2. Tell me about yourself?
  • Ans. 

    Experienced customer service professional with a passion for helping others and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm under pressure and handle difficult customers

    • Proven track record of meeting and exceeding customer satisfaction goals

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ACC Customer Service Officer interview:
  • Cement manufacture
  • Chemical compounds
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. How many years in this field job
  • Q2. U r intrested in this job
  • Ans. 

    Yes, I am interested in this job.

    • I have a passion for providing excellent customer service.

    • I have previous experience in managing a customer service team.

    • I enjoy problem-solving and finding solutions to customer issues.

    • I have strong communication and interpersonal skills.

    • I am motivated to meet and exceed customer expectations.

    • I am excited about the opportunity to contribute to the success of the company.

  • Answered by AI
  • Q3. Tumko kyu ye company me aaneka he
  • Q4. Agar tum ko ye room me tiles labour se lagvaneka he to kya kya karoge sabse pahle
  • Q5. Tumhare samne agar customer agree ho jaye to tum kya karoge

Interview Preparation Tips

Interview preparation tips for other job seekers - Aapko darne ka nahi he or confidence rakhneka he jo bhi aata he sahi ya galat kuch answer do chupchap mat raho all the best all ever my friends

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself, first HR round whic mainly varifies if you have all the documents or good communication to move forward to operational round, second is your operational round , a video teem meet for half an ...

Interview Preparation Tips

Interview preparation tips for other job seekers - good introduction, dont argue, dont confuse, be confident, read about the company,dont take a pause ehile talking
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. How many cement bag will used in 1000 sq feet
  • Q2. Ratio pf m25

Interview Preparation Tips

Interview preparation tips for other job seekers - Asking about construction related questions
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jun 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Types of cement
  • Ans. 

    Types of cement include Portland cement, white cement, rapid hardening cement, and low heat cement.

    • Portland cement is the most common type used in construction.

    • White cement is used for architectural purposes.

    • Rapid hardening cement sets quickly and is used in projects with tight deadlines.

    • Low heat cement generates less heat during hydration and is used in large concrete structures.

  • Answered by AI
  • Q2. Initial and final setting time of cement
  • Ans. 

    Initial setting time is the time taken for the cement paste to harden sufficiently so that it can no longer be reshaped. Final setting time is the time taken for the cement paste to harden completely and attain its full strength.

    • Initial setting time is typically around 30 minutes to 1 hour after mixing with water.

    • Final setting time is usually around 2 to 4 hours after mixing with water.

    • Setting time can be affected by f...

  • Answered by AI

Nuvoco Vistas Interview FAQs

How many rounds are there in Nuvoco Vistas Customer Service Officer interview?
Nuvoco Vistas interview process usually has 2 rounds. The most common rounds in the Nuvoco Vistas interview process are Resume Shortlist and Technical.
How to prepare for Nuvoco Vistas Customer Service Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Nuvoco Vistas. The most common topics and skills that interviewers at Nuvoco Vistas expect are Customer Service.
What are the top questions asked in Nuvoco Vistas Customer Service Officer interview?

Some of the top questions asked at the Nuvoco Vistas Customer Service Officer interview -

  1. What is the definition of cem...read more
  2. What is the cement ratio in concr...read more

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Nuvoco Vistas Customer Service Officer Salary
based on 20 salaries
₹2.7 L/yr - ₹4.1 L/yr
At par with the average Customer Service Officer Salary in India
View more details

Nuvoco Vistas Customer Service Officer Reviews and Ratings

based on 14 reviews

4.9/5

Rating in categories

4.9

Skill development

4.5

Work-life balance

4.4

Salary

4.5

Job security

4.5

Company culture

4.4

Promotions

4.6

Work satisfaction

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