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Nivoda Senior Customer Service Associate Interview Questions and Answers
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Interview questions from similar companies
Senior Customer Service Associate Interview Questions
Teleperformance
Anonymous
posted on 29 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Jun 2024.
4 Interview Rounds
HR Round (1 Question)
- Q1. Basic question like tell me about yourself and how many years of experience do you have ? Add Answer
Aptitude Test Round
SVAR/AMCAT Test which included personality based questions, some reasoning, calculative, logical and grammatical questions. For AMCAT it was basic grammar test to check your vocabulary, fluency, how well and correctly you can speak in english.
One-on-one Round (1 Question)
- Q1. 3rd round was Ops round where the process manager or Team leader will ask you questions. They will again ask you to tell them about yourself ( asked some questi...read more Add Answer
Typing Test Round (1 Question)
- Q1. After clearing the ops round they took a normal typing test where I was asked to achieve atleast 25 WPM and 90% accuracy. They might take the typing test before...read more Add Answer
Interview Preparation Tips
Prepare some mock call scenarios, watch some videos on youtube or just go to chat gpt and search for mock call scenarios based on the process you are applying for.
Just be confident, be yourself don't fake your accent , even if you make and error don't let that stop you just continue speaking.
All the Best 😊.
Selected
I applied via Walk-in and was interviewed in Nov 2024.
4 Interview Rounds
Group Discussion Round
Think about a topic and answer
Aptitude Test Round
General English grammar
Assignment Round
Email writing and typing speed
One-on-one Round (1 Question)
- Q1. Salary Discussion Add Answer
Interview Preparation Tips
Saurabh Takkar
2 Interview Rounds
Aptitude Test Round
Simple test - Basic question
One-on-one Round (2 Questions)
- Q1. Why you want to join and technical questions Add Answer
- Q2. Why you want to join us Add Answer
2 Interview Rounds
Aptitude Test Round
It was online aptitude test (computer generated)
HR Round (2 Questions)
- Q1. How are you doing? Add Answer
- Q2. Nice and transparent Add Answer
Selected
I applied via Recruitment Consulltant and was interviewed before May 2022.
3 Interview Rounds
Resume Shortlist Round
One-on-one Round (3 Questions)
- Q1. Previous experience. Add Answer
- Q2. About new technology Add Answer
- Q3. Roles and responsibilities Add Answer
HR Round (3 Questions)
- Q1. Grammar check and communication Add Answer
- Q2. Communication skills Add Answer
- Q3. Versant round // confidence level Add Answer
I was interviewed in Feb 2022.
1 Interview Round
HR Round (6 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. What is your family background? Add Answer
- Q3. Share details of your previous job. Add Answer
- Q4. Why should we hire you? Add Answer
- Q5. Where do you see yourself in 5 years? Add Answer
- Q6. Tell me about yourself. Add Answer
Interview Preparation Tips
Senior Customer Service Associate Interview Questions
Teleperformance
Anonymous
posted on 10 Sep 2024
1 Interview Round
Technical Round (2 Questions)
- Q1. Tell me about your self? View Answers (1)
- Q2. Why you want to leave the previous company? View Answers (1)
Sharan Sneha
I applied via Company Website and was interviewed in Nov 2023.
4 Interview Rounds
Assignment Round
Grammer missing words
Assignment Round
Cx issues chat handling
Case Study Round
Voice assessment as per the query
Assignment Round
Voice assessment as per the case and recording and versant
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Jul 2020.
7 Interview Rounds
Interview Questions
- Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU ...read more
Add Answer
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2023.
2 Interview Rounds
Assignment Round
Versant app test which you have to qualify
HR Round (2 Questions)
- Q1. Tell us something about yourself? View Answers (1)
- Q2. Our salary is 12k only?? Are you comfortable with that?? View Answers (1)
Interview Preparation Tips
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