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NetAmbit Coustmor Care Exuetive Interview Questions and Answers

Updated 5 Feb 2020

NetAmbit Coustmor Care Exuetive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Feb 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How you will answer to Coustomer. If mistake is Coustomer side. He is angry on company.?
  • Ans. 

    Acknowledge the customer's frustration and offer a solution to resolve the issue.

    • Listen actively to the customer's complaint

    • Empathize with the customer's frustration

    • Explain the company's policy and procedures

    • Offer a solution to resolve the issue

    • Thank the customer for bringing the issue to the company's attention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My name Sandeep how can help you sir. We are extremely sorry sir. I will check u r problem. Pls hold on call.We Will check it. Sorry to delay sir. The problem is given document to company was mismatch. Sir. I can solve this problem. Pls send a massage to company. About document mismatch. From u r e-mail I'd. I will forward to the correction department. We Will your problem as soon as possible. Thank you sir. Have nice day.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. Coms skills required
Round 3 - Opration 

(2 Questions)

  • Q1. Where are you seeing yourself after 5 years?
  • Q2. Just pay attention to communication
Round 4 - Client Interview 

(1 Question)

  • Q1. According to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep communication and its level in the interview, increase your skills, it is very much needed.

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Sale a pen or property?
  • Ans. 

    As a Sales Executive, I would sell both a pen and property by highlighting their unique features and benefits.

    • For selling a pen, I would emphasize its smooth writing experience, durability, and versatility. I would showcase how it can be used for various purposes like writing, drawing, and signing documents.

    • For selling property, I would focus on its location, amenities, and potential for investment or personal use. I w...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview a interviewer change your confident and knowledge for eh: if it's sales than they will give u any object like pen or bottle u just have to show how u will sale it
So u have to explain about the quality color and stability and how to use and where by giving example
It will surely help you

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to say keep a positive approach and humble attitude in mind and you will get the passing score for sure. Sometimes you would get the tricky questions but always remember yourself as a manager who gets things done at any cost with integrity.

I applied via Referral and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join here?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any reference from company, You don't belong there.

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

I applied via Referral and was interviewed before Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.What was my lock down experience 2. Where you are from describe ur self and the place u came from in 50 words 3. What was the last movie you watched 4. Sale a pen to me 5. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions were tough and I was asked in proper english and I had to answer all in proper english that's all nothing much

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Topic on Hyderabad in english for 2 minutes

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident while interviewer ask questions.

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me something that not written in your cv
  • Q3. Why do you want to join bpo
  • Q4. Where you want to see yourself in next 5 years
  • Q5. What was your job role in previous organisation tell me in briief
  • Q6. Why should we hire you?
Round 3 - Group Discussion 

Customer care of aus billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk how much you can in a positive matter ody language

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