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NetAmbit Coustmor Care Exuetive Interview Questions and Answers

Updated 5 Feb 2020

NetAmbit Coustmor Care Exuetive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Feb 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How you will answer to Coustomer. If mistake is Coustomer side. He is angry on company.?
  • Ans. 

    Acknowledge the customer's frustration and offer a solution to resolve the issue.

    • Listen actively to the customer's complaint

    • Empathize with the customer's frustration

    • Explain the company's policy and procedures

    • Offer a solution to resolve the issue

    • Thank the customer for bringing the issue to the company's attention

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My name Sandeep how can help you sir. We are extremely sorry sir. I will check u r problem. Pls hold on call.We Will check it. Sorry to delay sir. The problem is given document to company was mismatch. Sir. I can solve this problem. Pls send a massage to company. About document mismatch. From u r e-mail I'd. I will forward to the correction department. We Will your problem as soon as possible. Thank you sir. Have nice day.

Interview questions from similar companies

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?
  • Q5. Tell me about yourself.
  • Q6. Coms skills required
Round 3 - Opration 

(2 Questions)

  • Q1. Where are you seeing yourself after 5 years?
  • Q2. Just pay attention to communication
Round 4 - Client Interview 

(1 Question)

  • Q1. According to process

Interview Preparation Tips

Interview preparation tips for other job seekers - Just keep communication and its level in the interview, increase your skills, it is very much needed.

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to say keep a positive approach and humble attitude in mind and you will get the passing score for sure. Sometimes you would get the tricky questions but always remember yourself as a manager who gets things done at any cost with integrity.

I applied via Shine and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle a team with 20 people?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep faith on yourself & keep calm.Listen the interviewer's ask properly and reply with cool and smartly

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

I applied via Referral and was interviewed before Sep 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to join here?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you don't have any reference from company, You don't belong there.

I applied via Walk-in and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Intro n randomly any questions just to check the communication n confident of a candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Considered that a moron is sitting in front of u n asking u a silly questions

I applied via Naukri.com and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Simple AMCAT

Round 3 - One-on-one 

(1 Question)

  • Q1. One on One round with Operations Manager
Round 4 - One-on-one 

(1 Question)

  • Q1. One on one round with Director

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your knowledge about all metrics strong and be fluent and confident.

No trick questions or anything.

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Case Study 

Competitive landscape of Hemophilia A in united states

Round 2 - Group Discussion 

Case study panel discussion

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
  • Q3. What are your salary expectations?
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the case study you provide

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Experience details and job responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication, good thought process, knowledge about the role applying for. aware about the company before appearing for any interview.

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