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NatWest Group Customer Service Operations Analyst Interview Questions and Answers
NatWest Group Customer Service Operations Analyst Interview Experiences
2 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Dec 2022. There were 3 interview rounds.
Topic of your own or they might give a topic be confident and speak ckearly
Just very basic match like add or subtract don't stress on maths as they have no weightage try solving situations based question logically. Like what you do when client asking for bank info or something like that.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer service professional with strong analytical skills and a passion for problem-solving.
Over 5 years of experience in customer service roles
Proficient in analyzing data to identify trends and improve operations
Skilled in using CRM systems and other tools to enhance customer experience
Strong communication and interpersonal skills
Received multiple awards for outstanding customer service performance
- Q2. When was lat time you received best advice? Have you been part of any debate what was the outcome of it. Give a diplomatic answer. Abou natwest About banking What you can contribute to organization Why n...
- Ans.
I received the best advice during a debate about banking at Natwest, where I contributed diplomatically.
Received best advice during a debate about banking at Natwest
Contributed diplomatically to the debate
Outcome of the debate was positive and constructive
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
Basic English Grammar Aptitude Maths
(5 Questions)
- Q1. Tell me about yourself?
- Q2. What should you know about company?
- Q3. What are the thing you know about bank?
- Ans.
Banks are financial institutions that offer various services such as deposits, loans, and investments.
Banks accept deposits from customers
Banks offer loans to customers
Banks provide investment services
Banks issue credit and debit cards
Banks have ATMs for cash withdrawals
Banks have online banking services
Banks are regulated by government agencies
- Q4. Banking Situation resolving question
- Q5. What are the things you studied in the college
Interview Preparation Tips
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PRACHI VRMA
Selected
I applied via Referral and was interviewed before Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Brief description about your work profile
- Ans.
I have over 5 years of experience in data analysis, market research, and financial modeling.
Conducted market research to identify trends and opportunities
Developed financial models to support business decisions
Analyzed data to provide insights and recommendations
Presented findings to senior management
Collaborated with cross-functional teams to drive strategic initiatives
Selected
I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. About yourself and work flow
Customer Relationship Manager Interview Questions & Answers
HDFC Bank
Priyanka Singh
posted on 29 May 2022
I applied via Campus Placement and was interviewed before May 2021. There were 3 interview rounds.
Basic quantitative aptitude, Reasoning ability, communication skills, English were the topics and difficulty level was medium
Discussions on economics, current affairs, recent political issues
(1 Question)
- Q1. Questions asked by me were a bit personal like about my family and town where i belong to and my academic background also i was asked about whether i want to study further or not
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. What is ur talent and tell that
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Dec 2020. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Tell me about yourself
- Q2. I said about myself from my studies till now.
Interview Preparation Tips
I applied via Company Website and was interviewed before Jun 2021. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself and roles u handeling
(1 Question)
- Q1. Your operational role and your core strenghts
(2 Questions)
- Q1. Tell me brief about you.
- Q2. Your current ctc and expectation
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. About icici bank and economic
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. I was asked 3 Guesstimates. They weren't that difficult. They only wanted to see the process I took to get to the answer. The answer need not be correct.
- Q2. They asked me what I thought about team work and how every team member's contribution is needed for the success of the project.
- Q3. I talked about my work ex in Tableau so they asked what kind of work I did there.
Interview Preparation Tips
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NatWest Group Customer Service Operations Analyst Interview Process
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