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Mphasis IT Helpdesk Executive Interview Questions and Answers
Updated
16 Jul 2024
1 interview found
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pooja
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
HR Round (2 Questions)
- Q1. Basic Technical knowledge Add Answer
- Q2. Basic troubleshooting steps View Answers (1)
Interview questions from similar companies
Helpdesk Associate Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 11 Jul 2024
Interview experience
Good
Difficulty level
-
Duration
-
Result
Selected
1 Interview Round
1
Technical Round (3 Questions)
- Q1. What's BSOD Error? View Answers (1)
- Q2. What's operating system? View Answers (1)
- Q3. What's no display? View Answers (1)
Skills evaluated in this interview
Helpdesk Associate Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 18 Oct 2023
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (2 Questions)
- Q1. What is VPN and why it is used for View Answers (1)
- Q2. BSOD Blue and black screen of depth Add Answer
Skills evaluated in this interview
Associate IT Helpdesk Interview Questions
Sutherland Global Services
Srinivas Thandra
posted on 22 Aug 2023
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jul 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Previous Experience and Self introduction Add Answer
3
Technical Round (1 Question)
- Q1. Interview with the Manager. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Very good organisation.
Helpdesk Associate Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 23 Sep 2023
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Introductory Round (7 Questions)
- Q1. 1. Tell me about yourself. Add Answer
- Q2. What are/were the roles and responsibilities in the current or previous company? Add Answer
- Q3. What do you know about NTT Data? View Answers (1)
- Q4. Why are you leaving or why did you leave your previous company? Add Answer
- Q5. How many years of technical support experience do you have? Add Answer
- Q6. What's your current CTC & expected? Add Answer
- Q7. What is your notice period and When can you join us? Add Answer
3
Technical Round (2 Questions)
- Q1. What is the difference between Citrix and VPN? View Answers (2)
- Q2. What is ost a file? View Answers (1)
4
HR Round (3 Questions)
- Q1. What do you know about NTT Data? View Answers (1)
- Q2. What is your notice period? Add Answer
- Q3. What is your current CTC and expected CTC? View Answers (1)
Interview Preparation Tips
Topics to prepare for NTT Data Information Processing Services Helpdesk Associate interview:
Be firm.
Don't hesitate to ask questions.
Practice communication skills
Basic Technical Knowledge required (VPN, Computer Hardware/OS, Browser, MS Office etc)
- Microsoft Office
- Basic Hardware and Networking
Be firm.
Don't hesitate to ask questions.
Practice communication skills
Basic Technical Knowledge required (VPN, Computer Hardware/OS, Browser, MS Office etc)
Skills evaluated in this interview
IT Helpdesk Engineer Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 24 Jan 2022
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Technical Round (1 Question)
- Q1. How to troubleshoot outlook issues? View Answers (2)
3
HR Round (3 Questions)
- Q1. Share details of your previous job. Add Answer
- Q2. Why are you looking for a change? Add Answer
- Q3. Why do you want to join our NTT Data? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I don't know what to say, just be yourself.
Helpdesk Associate Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 2 Jan 2023
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Jan 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Technical Round (3 Questions)
- Q1. All questions related to End User Computing, technical questions scenario based, Networking questions, office 365 question (OST and PST files) , Wifi related is...read more Add Answer
- Q2. Where do you see yourself in the upcoming years ? Add Answer
- Q3. What are your strengths and weakness Add Answer
3
One-on-one Round (1 Question)
- Q1. Managerial round to check the communication Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and keep answering the questions .
Please feel free to say I dont know the answer but I will learn if opportunity is provided to showcase my skills .
Please feel free to say I dont know the answer but I will learn if opportunity is provided to showcase my skills .
I applied via Walk-in and was interviewed before Oct 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (2 Questions)
- Q1. Tell us about yourself Add Answer
- Q2. Tell us about the story of a recently watched movie Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always be confident and straightforward. Talk only on truth, the interviewers will come to know if you are cooking up some stories
IT Helpdesk Analyst Interview Questions
NTT Data Information Processing Services
Anonymous
posted on 16 Feb 2021
I applied via Naukri.com and was interviewed before Feb 2020.
3 Interview Rounds
Interview Questions
- Q1. Google chrome issues, Outlook application issue, Windows 10 issue, Knowledge on Active Directory, Remedy tool
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Please be prepared with all topics related to your personal experience
Mphasis Interview FAQs
How many rounds are there in Mphasis IT Helpdesk Executive interview?
Mphasis interview process usually has 1 rounds. The most common rounds in the Mphasis interview process are HR.
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Mphasis IT Helpdesk Executive Reviews and Ratings
based on 1 review
Rating in categories
|
Software Engineer
6.2k
salaries
|  ₹2 L/yr - ₹11 L/yr |
|
Senior Software Engineer
5.6k
salaries
| ₹6 L/yr - ₹23 L/yr |
|
Associate Software Engineer
4.5k
salaries
| ₹2 L/yr - ₹6.4 L/yr |
|
Module Lead
2.5k
salaries
| ₹8.1 L/yr - ₹33 L/yr |
|
Transaction Processing Officer
2.2k
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
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