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NTT Data IT Helpdesk Analyst Interview Questions and Answers

Updated 16 Feb 2021

NTT Data IT Helpdesk Analyst Interview Experiences

1 interview found

IT Helpdesk Analyst Interview Questions & Answers

user image Anonymous

posted on 16 Feb 2021

I applied via Naukri.com and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Google chrome issues, Outlook application issue, Windows 10 issue, Knowledge on Active Directory, Remedy tool
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared with all topics related to your personal experience

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Interview questions from similar companies

IT Helpdesk Executive Interview Questions & Answers

Accenture user image Anonymous

posted on 14 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself

Associate IT Helpdesk Interview Questions & Answers

Sutherland Global Services user image Srinivas Thandra

posted on 22 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous Experience and Self introduction
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Interview with the Manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation.

Helpdesk Coordinator Interview Questions & Answers

Wipro user image sannu kumar

posted on 3 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. As a experience what you have done in your previous company tell me about your roles and responsibilities
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just want to see your confidence and how much you reserch on that position please read the discription carefully and add your relevant skill based on job description

IT Helpdesk Executive Interview Questions & Answers

Wipro user image Arnab Chakraborty

posted on 7 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Current topic

Round 3 - Technical 

(1 Question)

  • Q1. What is networking? Role of IT helpdesk?
  • Ans. 

    Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.

    • Networking involves connecting devices to share data and resources

    • IT helpdesk ensures smooth functioning of network infrastructure

    • Helpdesk troubleshoots network issues and resolves them

    • Helpdesk ensures network security and monitors network performance

    • Helpdesk assists...

    • Answered by AI
    Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. SWOT analysis and management skills
    • Add your answer
  • Q2. Why do you want to join?
    • Add your answer
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your salary expectations?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • Add your answer
  • Q6. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, confident but not try to be over confident.

Skills evaluated in this interview

IT Helpdesk Executive Interview Questions & Answers

Atos user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good
    • Add your answer

IT Helpdesk Engineer Interview Questions & Answers

NTT user image Anonymous

posted on 8 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basic Technical interview question regarding laptop and desktops
    • Add your answer
  • Q2. Why we use Ping command
  • Ans. 

    Ping command is used to test the reachability of a host on an IP network.

    • Ping command sends ICMP echo request packets to the target host

    • It waits for ICMP echo reply packets to confirm the host's availability

    • Ping command helps in troubleshooting network connectivity issues

    • It can also be used to measure round-trip time between the source and target host

    • Answered by AI
    Add your answer
  • Q3. Difference between ipv4vand ipv6
  • Ans. 

    IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.

    • IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

    • IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.

    • IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...

    • Answered by AI
    Add your answer
  • Q4. Outlook file corrupted or not opening
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary and other elated
    • Add your answer

Skills evaluated in this interview

Helpdesk Coordinator Interview Questions & Answers

Wipro user image Anonymous

posted on 14 Jan 2022

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Regarding about my project
    • Add your answer
  • Q2. And some personal questions
    • Add your answer
  • Q3. They ask questions Regarding about shifts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's normal interview not to worry its super

Helpdesk Analyst Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 20 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell us about yourself
    • Add your answer
  • Q2. Tell us about the story of a recently watched movie
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and straightforward. Talk only on truth, the interviewers will come to know if you are cooking up some stories
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NTT Data IT Helpdesk Analyst Salary
based on 7 salaries
₹3 L/yr - ₹5.3 L/yr
10% less than the average IT Helpdesk Analyst Salary in India
View more details

NTT Data IT Helpdesk Analyst Reviews and Ratings

based on 5 reviews

4.6/5

Rating in categories

4.3

Skill development

4.8

Work-Life balance

3.6

Salary & Benefits

5.0

Job Security

4.2

Company culture

3.9

Promotions/Appraisal

4.5

Work Satisfaction

Explore 5 Reviews and Ratings
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