Michelin Interview Questions and Answers

Q1. What is customer service
Ans. 
Customer service is the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It includes ensuring customer satisfaction and building positive relationships.

• Examples include answering phone calls, responding to emails, and handling returns or exchanges.
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Q1. What is data drift and do you have any experience in model lifecycle management?
Ans. 
Data drift is the concept of data changing over time, affecting the performance of machine learning models. Model lifecycle management involves monitoring and updating models to maintain accuracy.
• Data drift refers to the phenomenon where the statistical properties of the target variable change over time, leading to a decrease in model performance.

• Examples of data drift include changes in customer behavior, shifts in ma...read more
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I done already I have well knowledge about aptitude

Q1. The manager what are required from me
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Q1. Discuss about work and salary
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Q1. What is price elasticity
Ans. 
Price elasticity is a measure of how sensitive the quantity demanded of a good is to changes in its price.
• Price elasticity measures the percentage change in quantity demanded in response to a percentage change in price.

• It helps businesses understand how consumers will react to changes in pricing.

• Elastic demand means quantity demanded changes significantly with price changes, while inelastic demand means quantity demand...read more
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Q1. Can you work under pressure
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Q1. They are asked about previous working experience
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Q2. U and ur self employed
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A small write up about value selling.

Q1. Focus on your past achievements and assignments
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Q1. More about past sales experience and learn about Michelin way of selling which is value selling approach.
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Q1. Past challenges
Ans. 
I have faced various challenges in my past roles as a Key Account Manager.
• Managing multiple key accounts simultaneously

• Dealing with difficult clients and resolving their issues

• Meeting sales targets and achieving revenue goals

• Adapting to changing market trends and customer demands

• Building and maintaining strong relationships with key stakeholders
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Q1. Prove how you are going to be a cultural fit the organization.
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Q1. Tell me about your self
Ans. 
Experienced Senior Accounts Manager with a proven track record of driving revenue growth and managing client relationships.
• Over 10 years of experience in accounting and finance

• Strong leadership skills in managing a team of accountants

• Expertise in financial analysis and reporting

• Successfully implemented cost-saving strategies for clients

• Excellent communication and negotiation skills
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