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Michelin Customer Service Executive Interview Questions and Answers

Updated 27 Oct 2024

Michelin Customer Service Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is customer service
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

    • It includes ensuring customer satisfaction and building positive relationships.

    • Examples include answering phone calls, responding to emails, and handling returns or exchanges.

  • Answered by AI

Interview questions from similar companies

Interview Preparation Tips

Round: Test
Experience: more of experience gaining and learning new tricks of codding a program.
Tips: must focus on bugging and debugging the program.
Duration: 60 mins minutes

Skills: Coding Skills,
College Name: Invertis university
Motivation: bosch is a multinational company stating its rank worldwide.so anyone would to work with outstanding company.

I applied via Walk-in and was interviewed before Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Data structure and STA

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and don't try to be oversmart.

Interview Questionnaire 

1 Question

  • Q1. What is your weak point

Interview Preparation Tips

Interview preparation tips for other job seekers - For an interview fist of all we should be mentally prepare like these gyus here for hire us ,just we tell some answers to their questions, and later try to think as much as close to correct answer my answer is ,there is better chance that they will keep me for job

I appeared for an interview in Feb 2021.

Interview Questionnaire 

1 Question

  • Q1. All about electrical and mechanical testing

Interview Preparation Tips

Interview preparation tips for other job seekers - Should know all basic electrical and deep knowledge of mechanical engineering

I applied via Instahyre and was interviewed in Feb 2022. There were 9 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 
Round 4 - Coding Test 
Round 5 - Coding Test 
Round 6 - Aptitude Test 

Aptitude ralated questions

Round 7 - Group Discussion 

To take one topic and explain

Round 8 - Technical 

(1 Question)

  • Q1. Taken by technical round
Round 9 - HR 

(9 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. Why are you interested this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparing for a job interview can be pretty intimidating. Especially when it’s being done for the first time or if it’s been a long time since the last one. There is no easy way when it comes to facing an interviewer
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Technical about c++, oops

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice Place to work
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How would you preprocess the raw data
  • Ans. 

    Preprocessing raw data involves cleaning, transforming, and organizing data to make it suitable for analysis.

    • Remove any irrelevant or duplicate data

    • Handle missing values by imputation or deletion

    • Normalize or standardize numerical data

    • Encode categorical variables using techniques like one-hot encoding

    • Feature scaling for machine learning algorithms

    • Perform text preprocessing like tokenization and stemming

  • Answered by AI
  • Q2. How would you specify a solution that has been already existing
  • Ans. 

    Specify the existing solution by documenting its architecture, components, technologies used, and any modifications made.

    • Document the architecture of the solution, including high-level components and their interactions

    • List the technologies used in the solution, such as programming languages, frameworks, and databases

    • Describe any modifications or customizations made to the existing solution

    • Include any performance metric...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Object oriented Concepts concepts
  • Q2. Explain what is Constructors
  • Ans. 

    Constructors are special methods in a class that are used to initialize objects of that class.

    • Constructors have the same name as the class they belong to.

    • They are called automatically when an object is created.

    • Constructors can have parameters to initialize object properties.

    • Example: public class Car { public Car(String color) { this.color = color; }}

  • Answered by AI
  • Q3. DO you know about the design pattern in C++
  • Ans. 

    Design patterns in C++ are reusable solutions to common problems in software design.

    • Design patterns help in creating flexible, maintainable, and scalable code.

    • Examples of design patterns in C++ include Singleton, Factory, Observer, and Strategy.

    • Each design pattern has its own purpose and can be applied in different scenarios.

    • Understanding design patterns can improve code quality and efficiency.

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. AUTOSAR Basics and TX, RX Flow

Michelin Interview FAQs

How many rounds are there in Michelin Customer Service Executive interview?
Michelin interview process usually has 1 rounds. The most common rounds in the Michelin interview process are Technical.

Tell us how to improve this page.

Michelin Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Michelin Customer Service Executive Salary
based on 5 salaries
₹5 L/yr - ₹8 L/yr
104% more than the average Customer Service Executive Salary in India
View more details

Michelin Customer Service Executive Reviews and Ratings

based on 4 reviews

4.0/5

Rating in categories

4.1

Skill development

4.5

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3.7

Salary

4.5

Job security

4.9

Company culture

3.2

Promotions

4.0

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