MediBuddy Customer Care Executive Interview Questions and Answers

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.

Q1. Non voice experience
Ans. 
I have 2 years of experience working in a non-voice customer support role for an e-commerce company.
• Handled customer queries and issues through email and chat support

• Provided product information, resolved complaints, and processed orders

• Maintained high customer satisfaction ratings through prompt and accurate responses
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Q2. Written English
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Q1. Do you have any experience with target based sales?
Ans. 
Yes, I have extensive experience with target based sales.
• I have consistently met or exceeded sales targets in my previous roles.

• I am skilled in creating and implementing sales strategies to achieve targets.

• I am comfortable with tracking and analyzing sales data to identify areas for improvement.

• For example, in my last job, I was responsible for achieving a monthly sales target of $100,000 and consistently exceeded it b
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Q2. Why do you think you can do well in sales?
Ans. 
I have a natural ability to connect with people and understand their needs, combined with a strong work ethic and a passion for sales.
• I have a proven track record of exceeding sales targets in my previous roles.

• I am a good listener and can quickly identify the pain points of potential customers.

• I am confident in my ability to communicate the value of a product or service and close deals.

• I am always willing to go the ex...read more
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Q1. Explain about your self
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Q2. Education background
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Q1. Explain about your self
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Q1. General knowledge and family background
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Work details and knowledge about medicine usage

Q1. Medical terminology and store management,
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Q1. What is the mitochondria?
Ans. 
Mitochondria are organelles found in cells that generate energy for the cell's activities.
• Mitochondria are often referred to as the 'powerhouses' of the cell.

• They are responsible for producing adenosine triphosphate (ATP), which is the main source of energy for cellular processes.

• Mitochondria have their own DNA and can replicate independently within the cell.

• They play a crucial role in cellular respiration, converting ...read more
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Q2. What Is the Antibiotics?
Ans. Antibiotics are the substance which is killed Bacteria,Virus,Fungi, microorganisms in small concentration is called antibiotics.
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