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MediBuddy Customer Care Executive Interview Questions and Answers

Updated 14 Aug 2024

MediBuddy Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. It's all about good thing
Round 2 - Group Discussion 

It's all about upsell details

Interview Preparation Tips

Interview preparation tips for other job seekers - I m happy with service
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Education qualifications

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self confident while taking the interview.

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why you chose ninjacart?
  • Ans. 

    I chose Ninjacart because of its reputation for quality products and excellent customer service.

    • Ninjacart has a strong reputation for providing high-quality products to its customers.

    • The company is known for its efficient delivery system, ensuring that customers receive their orders on time.

    • Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.

    • The company offers a wide ra...

  • Answered by AI
  • Q2. If any illegal activity is took place in our company what will you do?
  • Ans. 

    I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.

    • I would not ignore or cover up any illegal activity.

    • I would gather any evidence or information related to the illegal activity.

    • I would report the incident to my supervisor or the designated authority within the company.

    • I would cooperate fully with any investigations conducted by the authorities.

    • I w...

  • Answered by AI
  • Q3. What if they are also the part of the scam or illegal activity?
  • Ans. 

    If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.

    • Maintain professionalism and empathy while addressing the customer's concerns.

    • Gather as much information as possible about the situation and document it.

    • Follow company guidelines and protocols for handling such cases.

    • If necessary, escalate the issue to the relevant d...

  • Answered by AI
  • Q4. What if the head also knows about this illegal activity a and he is also a part of it?
  • Ans. 

    If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.

    • Maintain professionalism and integrity

    • Document evidence of the illegal activity

    • Report the matter to higher authorities or the appropriate legal channels

    • Ensure the safety and well-being of oneself and colleagues

    • Consider seeking legal advice if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.) Be truthful about your skills, because you are the one going to face the consequences.

2.) Give honest answer to your question irrespective of thinking about what will be going to happen.

3.) All the best😀👍
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. The interview was the coolest however the guy had a super intense IQ he could read you In a minute hence there was some personal question, past experience and then screening was done
  • Q2. It was one-on-one round thats all
  • Q3. Tell me about your experience
  • Q4. Why do u want to do this job

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, look subtle, speak sublime and remain calm as well as energetic
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self and work experience
Round 2 - Aptitude Test 

Listening grammer tying normal aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. About your self work experience customer service family travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work for
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Strengths and weakness
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. What had you done yesterday?
  • Ans. 

    Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.

    • Handled customer inquiries

    • Resolved customer issues

    • Provided support via phone and email

  • Answered by AI
  • Q2. What do you know about urban company?
  • Ans. 

    Urban Company is a technology platform that connects customers with service professionals for various home services.

    • Urban Company offers services like beauty and wellness, home repairs, cleaning, and more

    • Customers can book services through the Urban Company app or website

    • Service professionals are background checked and trained to ensure quality service

    • Urban Company operates in multiple cities across India and other cou

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What have you doing in recent days?
  • Ans. 

    I have been working on improving my communication skills and learning about new customer care techniques.

    • Attending online communication workshops

    • Practicing active listening during customer interactions

    • Reading articles on customer service best practices

  • Answered by AI
  • Q2. What do you know about our company?
  • Ans. 

    Our company is a leading provider of customer care solutions in the telecommunications industry.

    • Specializes in providing customer care solutions for telecommunications companies

    • Known for excellent customer service and quick problem resolution

    • Offers a range of services such as technical support, billing inquiries, and account management

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IEnigezer is a Great place for your future.

I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are the strength
  • Ans. 

    My strengths as a Customer Care Executive include excellent communication skills, problem-solving abilities, and a strong customer service orientation.

    • Excellent communication skills: I am able to effectively communicate with customers, understand their needs, and provide appropriate solutions.

    • Problem-solving abilities: I am skilled at analyzing customer issues, identifying root causes, and finding creative solutions to...

  • Answered by AI
  • Q3. What are you long term goals
  • Ans. My long term goal is to achieve a good position where i can build my career and help the organisation too
  • Answered Anonymously
  • Q4. What are your short term goal
  • Ans. My short term goals is to get a job in arepeat company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Make one mistake for candidates to given one more opportunity.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Not Selected

I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

Round 2 - Coding Test 

When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.

Interview Preparation Tips

Interview preparation tips for other job seekers - To stand out during the application it's essential to customize your resume and cover letter to the job you're applying for. Highlight your relevant experience and skills that match the job
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.

Round 3 - HR 

(2 Questions)

  • Q1. Why did you decide to apply to this role?
  • Q2. Why do we hire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi Am Naziya here please share the interview process.

MediBuddy Interview FAQs

How many rounds are there in MediBuddy Customer Care Executive interview?
MediBuddy interview process usually has 1-2 rounds. The most common rounds in the MediBuddy interview process are HR, Technical and Group Discussion.
What are the top questions asked in MediBuddy Customer Care Executive interview?

Some of the top questions asked at the MediBuddy Customer Care Executive interview -

  1. It's all about good th...read more
  2. Education qualificati...read more

Tell us how to improve this page.

MediBuddy Customer Care Executive Interview Process

based on 5 interviews

Interview experience

5
  
Excellent
View more
MediBuddy Customer Care Executive Salary
based on 4 salaries
₹2.2 L/yr - ₹4 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

MediBuddy Customer Care Executive Reviews and Ratings

based on 7 reviews

4.9/5

Rating in categories

5.0

Skill development

4.7

Work-life balance

4.7

Salary

4.7

Job security

5.0

Company culture

4.7

Promotions

4.8

Work satisfaction

Explore 7 Reviews and Ratings
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