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I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
It's all about upsell details
Top trending discussions
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
I chose Ninjacart because of its reputation for quality products and excellent customer service.
Ninjacart has a strong reputation for providing high-quality products to its customers.
The company is known for its efficient delivery system, ensuring that customers receive their orders on time.
Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.
The company offers a wide ra...
I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.
I would not ignore or cover up any illegal activity.
I would gather any evidence or information related to the illegal activity.
I would report the incident to my supervisor or the designated authority within the company.
I would cooperate fully with any investigations conducted by the authorities.
I w...
If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.
Maintain professionalism and empathy while addressing the customer's concerns.
Gather as much information as possible about the situation and document it.
Follow company guidelines and protocols for handling such cases.
If necessary, escalate the issue to the relevant d...
If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.
Maintain professionalism and integrity
Document evidence of the illegal activity
Report the matter to higher authorities or the appropriate legal channels
Ensure the safety and well-being of oneself and colleagues
Consider seeking legal advice if necessary
I applied via Referral and was interviewed before Jan 2022. There was 1 interview round.
I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.
Listening grammer tying normal aptitude test
posted on 28 Mar 2024
I applied via Walk-in and was interviewed in Feb 2024. There was 1 interview round.
I appeared for an interview in Jan 2025.
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
Handled customer inquiries
Resolved customer issues
Provided support via phone and email
Urban Company is a technology platform that connects customers with service professionals for various home services.
Urban Company offers services like beauty and wellness, home repairs, cleaning, and more
Customers can book services through the Urban Company app or website
Service professionals are background checked and trained to ensure quality service
Urban Company operates in multiple cities across India and other cou
I have been working on improving my communication skills and learning about new customer care techniques.
Attending online communication workshops
Practicing active listening during customer interactions
Reading articles on customer service best practices
Our company is a leading provider of customer care solutions in the telecommunications industry.
Specializes in providing customer care solutions for telecommunications companies
Known for excellent customer service and quick problem resolution
Offers a range of services such as technical support, billing inquiries, and account management
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
My strengths as a Customer Care Executive include excellent communication skills, problem-solving abilities, and a strong customer service orientation.
Excellent communication skills: I am able to effectively communicate with customers, understand their needs, and provide appropriate solutions.
Problem-solving abilities: I am skilled at analyzing customer issues, identifying root causes, and finding creative solutions to...
I applied via Company Website and was interviewed before Jan 2023. There were 2 interview rounds.
Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks
When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.
An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.
based on 5 interviews
Interview experience
based on 7 reviews
Rating in categories
Senior Associate
117
salaries
| ₹2.8 L/yr - ₹6 L/yr |
Associate
92
salaries
| ₹2.4 L/yr - ₹5 L/yr |
Team Lead
82
salaries
| ₹3.1 L/yr - ₹8 L/yr |
Assistant Manager
53
salaries
| ₹4.5 L/yr - ₹13 L/yr |
Senior Manager
49
salaries
| ₹7.6 L/yr - ₹28.4 L/yr |
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