MediBuddy Customer Care Executive Interview Questions and Answers

Q1. The interview was the coolest however the guy had a super intense IQ he could read you In a minute hence there was some personal question, past experience and then screening was done
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Q2. It was one-on-one round thats all
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Q3. Tell me about your experience
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Q4. Why do u want to do this job
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Q1. About your self and work experience
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Listening grammer tying normal aptitude test

Q1. About your self work experience customer service family travel
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Q1. Strengths and weakness
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Q1. What had you done yesterday?
Ans. 
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
• Handled customer inquiries

• Resolved customer issues

• Provided support via phone and email
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Q2. What do you know about urban company?
Ans. 
Urban Company is a technology platform that connects customers with service professionals for various home services.
• Urban Company offers services like beauty and wellness, home repairs, cleaning, and more

• Customers can book services through the Urban Company app or website

• Service professionals are background checked and trained to ensure quality service

• Urban Company operates in multiple cities across India and other cou
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Q1. What have you doing in recent days?
Ans. 
I have been working on improving my communication skills and learning about new customer care techniques.
• Attending online communication workshops

• Practicing active listening during customer interactions

• Reading articles on customer service best practices
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Q2. What do you know about our company?
Ans. 
Our company is a leading provider of customer care solutions in the telecommunications industry.
• Specializes in providing customer care solutions for telecommunications companies

• Known for excellent customer service and quick problem resolution

• Offers a range of services such as technical support, billing inquiries, and account management
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Q1. Tell me about yourself.
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Q2. What are the strength
Ans. 
My strengths as a Customer Care Executive include excellent communication skills, problem-solving abilities, and a strong customer service orientation.
• Excellent communication skills: I am able to effectively communicate with customers, understand their needs, and provide appropriate solutions.

• Problem-solving abilities: I am skilled at analyzing customer issues, identifying root causes, and finding creative solutions to...read more
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Q3. What are you long term goals
Ans. My long term goal is to achieve a good position where i can build my career and help the organisation too
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Q4. What are your short term goal
Ans. My short term goals is to get a job in arepeat company
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Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks

When it comes to screening, our philosophy is to learn and educate at the same time. With better mutual context, come better quality discussions. So we generally start off with an elevated view of the platform and then zoom in based on your areas of interest or excitement into our world.

An aptitude test is an exam used to determine an a individual skills or propensity to succeed in a given activity . Aptitude test assumes that have inherent strengths and weeknesses. Towards success of failure in specific areas of based on their characteristics.

Q1. Why did you decide to apply to this role?
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Q2. Why do we hire you ?
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