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Maruti Suzuki Customer Care Executive Interview Questions and Answers for Freshers

Updated 4 May 2024

Maruti Suzuki Customer Care Executive Interview Experiences for Freshers

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why you left your previous job?
  • Q2. What’s your salary expectation
  • Q3. Share some experience of yours what was your work profile in cars24

Interview Preparation Tips

Topics to prepare for Maruti Suzuki Customer Care Executive interview:
  • Presentation Skills

Interview Questionnaire 

1 Question

  • Q1. About my positives as well why I m looking forward for maruti and many alike questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm ,don't react just respond.

Customer Care Executive Interview Questions Asked at Other Companies for undefined

Q1. Tell me about this product how will sell to the customer
Q2. How will you handle irrated customers?
asked in Amazon
Q3. What is customer service, how do we deal with customer service
asked in iEnergizer
Q4. Difference between inbound and outbound processes?
Q5. How much is the shipping to Canada ? Was to place the order at th ... read more

Interview questions from similar companies

I applied via Walk-in and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

Interview Preparation Tips

Topics to prepare for Tata Motors Sales Executive interview:
  • Confidance
Interview preparation tips for other job seekers - Every private company should take care of their employees and their customers...

I applied via Walk-in and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my self, confidence level.

Interview Preparation Tips

Interview preparation tips for other job seekers - He talk to me well during the interview time and asked what I have done by professionally. And why I want to join in automobiles.

I applied via Recruitment Consultant and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is the Finance ?
  • Ans. 

    Finance is the management of money and investments, including activities such as budgeting, investing, and financial planning.

    • Finance involves the management of money and assets.

    • It includes activities such as budgeting, investing, and financial planning.

    • Finance helps individuals and organizations make informed financial decisions.

    • Financial statements and reports are used to analyze and track financial performance.

    • Examp...

  • Answered by AI
  • Q2. What is the source of finance?
  • Ans. 

    Sources of finance include equity, debt, and retained earnings.

    • Equity financing involves selling ownership shares in the company to investors.

    • Debt financing involves borrowing money from lenders and paying it back with interest.

    • Retained earnings are profits that are reinvested back into the company.

    • Other sources of finance include grants, subsidies, and crowdfunding.

    • The choice of finance depends on factors such as the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview judge the person i.q.and represents mental ability

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you what to join bajaj automobile
  • Ans. 

    I want to join Bajaj Automobile because of their strong reputation in the industry and their commitment to innovation and customer satisfaction.

    • Bajaj Automobile has a strong reputation in the industry for producing high-quality vehicles.

    • They have a track record of innovation and introducing new technologies in their products.

    • Bajaj Automobile is known for their focus on customer satisfaction and providing excellent afte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay active for the update regarding that perticular brand and for your competitors too it's give knowledge and you can easily make the strategy for upcoming projects.

I applied via Job Portal and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why we select you ?
  • Ans. Because i have a faith on myself that i can give more value to this company.
  • Answered by Varun Agrawal

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well dressed
Have little smile on your face
Be confident

Interview Questionnaire 

1 Question

  • Q1. Why you want to join In TVS MOTOR
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

Piaggio future & longest income to all customers knowledge evry bady

Round 2 - Technical 

(4 Questions)

  • Q1. Piaggio auto parts knowledge by all customers
  • Q2. Piaggio auto service technical issues
  • Ans. 

    Piaggio auto service technical issues can vary from mechanical problems to software glitches.

    • Common technical issues include engine malfunctions, electrical problems, and software bugs.

    • Regular maintenance and servicing can help prevent technical issues from occurring.

    • Training technicians on the latest technology and troubleshooting techniques is essential to address technical issues efficiently.

  • Answered by AI
  • Q3. Piaggio auto ride not comfortable
  • Ans. 

    Piaggio auto ride may not be comfortable due to factors like suspension, seat design, road conditions, etc.

    • Comfort of Piaggio auto ride can be affected by suspension system, seat design, and road conditions.

    • Check if the suspension system is properly maintained and adjusted for optimal comfort.

    • Consider upgrading the seat for better cushioning and support.

    • Avoid rough roads or uneven terrains for a smoother ride experienc

  • Answered by AI
  • Q4. Piaggio auto all body parts vebreting
Round 3 - HR 

(3 Questions)

  • Q1. Sales management all staff increase salary
  • Q2. Return to work hard
  • Q3. Benefits to company Piaggio automobile

Interview Preparation Tips

Topics to prepare for Piaggio Sales Executive interview:
  • direct marketing
Interview preparation tips for other job seekers - Salary better knowledge all sales & sarvice staff all Piaggio auto parts benefits & issue that sit
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was basic and simple, you will easily crack through little preparation

Round 2 - HR 

(5 Questions)

  • Q1. Why are you interested in sales?
  • Ans. 

    I am passionate about building relationships, meeting new people, and helping customers find solutions to their needs.

    • Enjoy interacting with people and building relationships

    • Thrilled by the challenge of meeting sales targets

    • Excited to help customers find solutions to their problems

    • Motivated by the opportunity to earn based on performance

  • Answered by AI
  • Q2. Why should we hire you?
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • Proven track record of exceeding sales targets

    • Strong relationship-building skills

    • Experience in the industry

    • Ability to adapt to different sales strategies

  • Answered by AI
  • Q3. What is your goal?
  • Ans. 

    My goal is to exceed sales targets, build strong relationships with clients, and continuously improve my sales skills.

    • Exceed sales targets by consistently meeting or exceeding quotas

    • Build strong relationships with clients through effective communication and follow-up

    • Continuously improve sales skills through training, feedback, and self-reflection

  • Answered by AI
  • Q4. Did you have any experience
  • Ans. 

    Yes, I have over 5 years of experience in sales, including managing a team and exceeding sales targets.

    • I have over 5 years of experience in sales

    • Managed a team of sales representatives

    • Consistently exceeded sales targets

    • Implemented successful sales strategies

    • Developed strong relationships with clients

  • Answered by AI
  • Q5. What are your core abilities
  • Ans. 

    My core abilities include strong communication skills, strategic thinking, and a proven track record of exceeding sales targets.

    • Strong communication skills - able to effectively communicate with clients and team members

    • Strategic thinking - able to analyze market trends and develop effective sales strategies

    • Proven track record of exceeding sales targets - consistently meet or exceed sales goals in previous roles

  • Answered by AI

Maruti Suzuki Interview FAQs

How many rounds are there in Maruti Suzuki Customer Care Executive interview for freshers?
Maruti Suzuki interview process for freshers usually has 1 rounds. The most common rounds in the Maruti Suzuki interview process for freshers are HR.
What are the top questions asked in Maruti Suzuki Customer Care Executive interview for freshers?

Some of the top questions asked at the Maruti Suzuki Customer Care Executive interview for freshers -

  1. About customer handl...read more
  2. 2. Assesries and docume...read more
  3. I want to ...read more

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Maruti Suzuki Customer Care Executive Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
Maruti Suzuki Customer Care Executive Salary
based on 185 salaries
₹0.7 L/yr - ₹3.5 L/yr
23% less than the average Customer Care Executive Salary in India
View more details

Maruti Suzuki Customer Care Executive Reviews and Ratings

based on 42 reviews

4.1/5

Rating in categories

4.5

Skill development

4.1

Work-life balance

3.8

Salary

3.9

Job security

4.0

Company culture

3.8

Promotions

4.0

Work satisfaction

Explore 42 Reviews and Ratings
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