MakeMyTrip Interview Questions, Process, and Tips

Q1. Javascript core concepts, output questions
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It was a 1 hour test with two coding questions. The questions were somewhat modified versions of the following leetcode questions
1. 503. Next greater element - II
2. 75. Sort Colors

Q1. What is Redux state management? What is event loop, call back queue and call stack? Difference between let, const, var output questions based on set timeout, this, scoping. Coding question - zigzag string ...read more
Ans. 
Redux is a predictable state container for JavaScript apps. Event loop, call stack, and callback queue manage asynchronous operations. let, const, var differ in variable scoping and reassignment. setTimeout delays execution. 'this' refers to the current context. Scoping determines variable accessibility.
• Redux is a state management tool for JavaScript apps, ensuring predictable state changes.

• Event loop manages the execu...read more
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Interviewer asked two coding question medium level

Q1. I were asked to design parking lot Basically focusing on class diagram and how candidate is thinking about entities and design pattern
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Q1. This is also LLD round interviewer asked me to design book my show How freezing the seats work? In two cases if using sql or not using any database just using cache of application
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Q1. Tell me About your self
Ans. 
Experienced customer support executive with a strong background in resolving complex issues and providing exceptional service.
• Over 5 years of experience in customer support roles

• Skilled in handling escalated customer complaints and finding solutions

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. Tell me about your work experience
Ans. 
I have over 5 years of experience in customer support roles, handling various customer inquiries and issues.
• Managed customer support tickets through CRM system

• Provided technical support for software products

• Resolved customer complaints and issues in a timely manner

• Trained new customer support representatives

• Implemented customer satisfaction surveys to gather feedback
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Q1. What do you about this project
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Q2. Do you have any idea how is it working
Ans. 
Understanding how the role functions and the responsibilities involved.
• The role involves providing support to customers, addressing their queries and concerns.

• Requires strong communication skills to effectively interact with customers.

• Involves troubleshooting technical issues and providing solutions.

• May require working in a team to ensure customer satisfaction.

• Understanding company products/services to better assist cu...read more
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Discuss about job and all other parts

Research paper_______'

Tourism Industry ___________