MakeMyTrip - Market Development Manager (10-13 yrs)

About the Opportunity :

Role : Market Development Manager

Level : Senior Manager / Associate Director

Reporting To : Vice President - B2B

Location : Mumbai

About the Function:

MyPartner, a strategic business unit of the MakeMyTrip Group launched in 2020, is revolutionizing the travel industry by offering seamless, real-time access to a diverse rangeof travel products, including domestic and international hotels, flights, and holiday packages.

Designed to empower travel agent partners across the country, MyPartner has rapidly scaled, now serving over 46,000 active agents.

With innovation at its core, we are constantly evolving to deliver cutting-edge solutions thatenable our partners to thrive in a competitive and dynamic market, driving growth and success for their businesses

About the Role :

The role is a dynamic opportunity to spearhead the growth of the myPartner brand in theassigned market, driving both reach and influence. The incumbent will be responsible for identifying and onboarding potential travel agents, ensuring their seamless adoption of the platform while cultivating strong business partnerships to maximize wallet share and market presence.

Key priorities include accelerating market growth by expanding the network of active travel agent partners, boosting transaction volume and value, and fostering a competitive edge bystaying ahead of market trends and rival activities. Additionally, the role involves effectively guiding and empowering Business Managers to align their efforts with overall business objectives, driving sustained and impactful growth

What will you be doing:

- Drive Growth Strategy : Define and execute a comprehensive growth plan for the Travel Agents cohort within their respective territory, ensuring strategic alignment and delivering measurable results across the funnel, from acquisition to conversion and retention.

- Market Intelligence & Strategy : Be the custodian of market intelligence, identifying market opportunities, performing competitor analysis, and crafting strong Go-to-Market strategies to maintain a competitive edge and consistently capture market share.

- Cross-functional Collaboration : Work closely with Product, Revenue & Category, and Marketing teams to develop and implement strategies that drive top-line growth, ensuring smooth execution and consistent delivery of results across business units.

- Platform Adoption & Training : Drive the adoption of platform technologies among partners by delivering comprehensive training, monitoring adoption metrics, and continuously improving processes to enhance partner engagement and performance.

- Performance Monitoring & Process Improvement : Track and achieve key performance indicators (KPIs) on a daily, monthly, and quarterly basis. Proactively identify and implement process improvements to drive efficiency and optimize results.

- Relationship Management & Market Influence : Build and maintain strong professional relationships with travel partners within their respective territory, while influencing industry practices by introducing innovative ideas, solutions, and products that drive value and differentiation.

- Growth & Team Development : Leading a team both local as well as remote, towards market and wallet share growth & platform adoption. Will be responsible for nurturing and guiding the team on constant basis.

Qualification & Experience:

- MBA from a reputed institution, with 10-13 years of experience in the internet domain, specializing in sales, B2B/B2C sales, key account management & business developmen.

- Extensive team handling experience, both on-site and remotely.

- Possesses strong analytical skills with a keen ability to interpret data and work with numbers.

- Demonstrates a bias for action and the capability to align the team on both short-term and long-term business priorities.

- Holds a deep understanding of market dynamics and competitive landscapes.

Key Success Factors for the Role:

- A go-getter with a keen eye for market trends.

- Proven ability to work and lead in a complex, dynamic business environment, with thecapacity to handle multiple tasks simultaneously.

- Strong communication, influencing, interpersonal, and stakeholder management skills.

- High energy, a team player, and a positive attitude.

- Passionate about travel and willing to travel extensively.

About Us :

We are MakeMyTrip Nurtured from the seed of a single idea to empower the traveller with easy & instant travel bookings providing comprehensive choices , MakeMyTrip is a pioneer in Indias online travel space. Founded by Deep Kalra in the year 2000, MakeMyTrip began its journey by serving the US India travel market with best-value products & services, powered by robust technology and round-the clock customer support.

- After successfully consolidating its position as a customer-first brand, known for its reliability and transparency, MakeMyTrip launched its India operations in 2005.

- As low-cost flight carriers were introduced in India, the number of Indians opting for online travel solutions also increased rapidly. And MakeMyTrip answered the call of the hour, by bringing the convenience of booking flights, hotels, and holiday packages in just a few clicks.

- Over the years, we have partnered with many leading brands from the aviation & hospitality industries, creating fruitful partner relations for business expansion opportunities. We also entered the homestays & villas and continue to procure increased market share market in the same. With this, we also entered the ground transport space and commenced offering cab, bus & train booking services.

- What makes our story even stronger is the performance of our newly launched segments, like myBizour comprehensive business travel suite and myPartneran exclusive platform for travel agents. Entering the Gulf market is our latest feat, where we offer power-packed deals on flights & hotels.

Our Core Values :

- At Go-MMT, our vision is to make travel simple and fun for all, and our core values guide us in making this possible. These core values can be seen in the projects that we undertake, and the way in which we solve problems for our customers.

- At Go-MMT we believe that success lies in living our values of Being Caring, Curious and Creative which enables us to deliver Customer Focus, Continuous Improvement and Commitment to Results.

We encourage you to know more about our organization by visiting our company website www.makemytrip.com and www.redbus.in Our focus has always been on delivering value to our customers and employees alike and we truly believe that Happy Employees Make Happy Customers. If fast pace work environment and learning opportunities excite you, then come and join us.