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L&T Finance Collections Manager Interview Questions and Answers

Updated 28 Dec 2024

L&T Finance Collections Manager Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Case Study 

Deal customer to pay the emi

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Negotiation skills to resolve bucket customer
  • Ans. 

    Negotiation skills are essential to resolve bucket customers in collections.

    • Listen actively to understand customer's concerns and reasons for non-payment.

    • Offer flexible payment options based on customer's financial situation.

    • Build rapport and trust with the customer to find a mutually beneficial solution.

    • Stay calm and professional, even in difficult situations.

    • Document all communication and agreements for future refere...

  • Answered by AI
  • Q2. Types of effort for solving NPA
  • Ans. 

    Efforts for solving NPA include restructuring loans, recovery through legal action, and selling off assets.

    • Restructuring loans to make them more manageable for the borrower

    • Recovering through legal action such as filing lawsuits or seizing collateral

    • Selling off assets of the borrower to recover the outstanding amount

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. CTC discussion about last company

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Q5. How do you manage third party vendors?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - Behavioral 

(1 Question)

  • Q1. Legal process in BL recovery
  • Ans. 

    Legal process in BL recovery involves following legal procedures to recover outstanding debts.

    • Legal process typically involves sending demand letters to the debtor

    • If the debtor fails to respond, legal action may be taken such as filing a lawsuit

    • Court may issue a judgment in favor of the creditor, allowing for collection of the debt through various means such as wage garnishment or asset seizure

  • Answered by AI

I applied via Company Website and was interviewed in Aug 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. My job related experience realated

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience holder .........................

L&T Finance interview questions for designations

 Assistant Manager Collections

 (1)

 Collections Executive

 (1)

 Branch Manager

 (4)

 Relationship Manager

 (2)

 Area Collection Manager

 (6)

 Regional Collection Manager

 (2)

 Assistant Manager II

 (1)

 Branch Collection Manager

 (1)

Collections Manager Interview Questions & Answers

user image Bikashendu Nandi

posted on 19 Aug 2022

I applied via Naukri.com and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Experience, Cibil Score, Qualification, Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep in touch with naukri. Com
It will help you lots.

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. On collection

Interview Preparation Tips

Interview preparation tips for other job seekers - Super knowledge from hr team , so important question are asking in interview , they effect on collection

Interview questions from similar companies

I applied via Job Portal

Interview Questionnaire 

2 Questions

  • Q1. How much experience do you have applied for the post ?
  • Q2. How much portfolio seen by you ?

I applied via LinkedIn and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is your experience? What is your salary? Can you work in pressure?
  • Q2. What you salary? , Package lesser than your expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work , good incentive, helping boss, comparative HR

Interview Questionnaire 

1 Question

  • Q1. Your expectations

I applied via Naukri.com and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Taking introduction about self and also sharing profession in details
  • Ans. 

    Here deepak from hisar haryana 26 year old from vpo dabra village near hisar . My qualification is graduation and 5 year experience in collection hard b bucket

  • Answered by deepak Dabra
  • Q2. Taking a brief discussion in profession how to deal with customers and also teamwork
  • Ans. 

    My post was in agency in two wheeler to 3upto 90 bucket. and after that I am working 90dpd to 450 I have rich experience for handling non starter and defaulty customer also have a good lies in legal team for repossion process and also have good communication with customer for negotiation. Now I do police complaint against don't starter and also negotiate customer to pay our rollback amount or settle the case as per org...

  • Answered by deepak Dabra
Round 3 - Group Discussion 

How to deal with team and customer

Round 4 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Ans. 

    My overall journey is 5 years country working in a Poonwalla fincorp ltd as a senior collection executive with all KPI cracking every month

  • Answered by deepak Dabra
  • Q3. Why are you looking for a change?
  • Ans. 

    I would like to change my job because I have a leadership quality and time management and also other good skills that helps the organisation to for growth

  • Answered by deepak Dabra
  • Q4. Where do you see yourself in 5 years?
  • Ans. 

    In 5 years I would like to stand on the post collection manager

  • Answered by deepak Dabra
  • Q5. 1.My over all journey and experience was wonderfull with all colleague and seniors. Also my KPI and achievement. 2. I I have a leadership quality and also have a good strength as organisation need that's...

Interview Preparation Tips

Interview preparation tips for other job seekers - I have answered all the questions that are necessary

L&T Finance Interview FAQs

How many rounds are there in L&T Finance Collections Manager interview?
L&T Finance interview process usually has 1-2 rounds. The most common rounds in the L&T Finance interview process are HR, One-on-one Round and Behavioral.
How to prepare for L&T Finance Collections Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at L&T Finance. The most common topics and skills that interviewers at L&T Finance expect are Collection Management, Collections, Recovery, Communication Skills and Credit Collection.
What are the top questions asked in L&T Finance Collections Manager interview?

Some of the top questions asked at the L&T Finance Collections Manager interview -

  1. Negotiation skills to resolve bucket custo...read more
  2. Types of effort for solving ...read more
  3. Legal process in BL recov...read more

Tell us how to improve this page.

L&T Finance Collections Manager Interview Process

based on 8 interviews

Interview experience

4.8
  
Excellent
View more
L&T Finance Collections Manager Salary
based on 181 salaries
₹2.4 L/yr - ₹9 L/yr
7% more than the average Collections Manager Salary in India
View more details

L&T Finance Collections Manager Reviews and Ratings

based on 57 reviews

4.6/5

Rating in categories

4.5

Skill development

4.5

Work-life balance

4.6

Salary

4.2

Job security

4.4

Company culture

4.4

Promotions

4.5

Work satisfaction

Explore 57 Reviews and Ratings
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