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I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
Salesforce Service Cloud is a customer service platform that helps businesses manage and improve customer interactions.
It allows businesses to provide personalized customer support through various channels such as phone, email, chat, and social media.
Service Cloud includes features like case management, knowledge base, and omni-channel routing to streamline customer service processes.
It integrates with other Salesforce...
Yes, I have worked on flows in Salesforce.
I have experience creating flows to automate business processes in Salesforce.
I have used flows to streamline data entry and update records efficiently.
I have integrated flows with other Salesforce features like Process Builder and Apex triggers.
Writing trigger on parent child scenario in Salesforce
Create trigger on parent object
Use trigger context variables to access child records
Perform necessary operations on child records based on parent record changes
Service Cloud features, LWC decorators, events, asynchronous apex, batch class, flows, and experience cloud basics.
Service Cloud features include case management, knowledge base, omni-channel routing, and service console.
LWC decorators are used to add metadata to Lightning web components, such as @api, @track, and @wire.
Events in LWC are used for communication between components, such as standard events like onchange a...
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.
Apex is a programming language used to develop customizations for Salesforce applications.
Apex is similar to Java and C#.
It is used to write business logic and perform database operations.
It can be used to create triggers, classes, and controllers.
Apex code runs on the Salesforce platform.
Example: Apex can be used to create a custom button that updates a record when clicked.
Roles define what users can do in an organization, while profiles determine what users can see and access within the application.
Roles define the level of access and responsibility a user has in an organization.
Profiles determine the objects, fields, and records that a user can view, edit, and delete.
Roles are hierarchical and determine the data visibility for users below them in the hierarchy.
Profiles are assigned to ...
I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.
I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.
First round was coding as well as aptitude done together went well I guess focusing on codes helps a lot.
I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.
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