Salesforce Tester

Salesforce Tester Interview Questions and Answers

Updated 26 May 2024

Q1. What is the difference between Test Strategy and Test Plan

Ans.

Test Strategy is a high-level document that defines the overall testing approach, while Test Plan is a detailed document that outlines the testing scope, resources, schedule, and deliverables.

Test Strategy is created at the beginning of the project, while Test Plan is created after the Test Strategy is defined.
Test Strategy focuses on the overall testing approach, objectives, and goals, while Test Plan focuses on the detailed testing activities, scope, schedule, and resources...read more

Q2. Diff b/w Functional & Non-Functional testing

Ans.

Functional testing focuses on the behavior of the system, while non-functional testing focuses on performance, security, and usability.

Functional testing ensures that the system functions as expected based on the requirements.
Non-functional testing evaluates the system's performance, security, and usability.
Examples of functional testing include unit testing, integration testing, and system testing.
Examples of non-functional testing include load testing, security testing, and...read more

Q3. diff between force.com and salesforce.com

Ans.

Force.com is a platform for building custom business applications, while Salesforce.com is a CRM software as a service.

Force.com is a platform for building custom applications and automating business processes.
Salesforce.com is a CRM software as a service that helps businesses manage customer relationships and sales.
Force.com allows developers to create custom apps using Salesforce's infrastructure and tools.
Salesforce.com provides pre-built CRM functionalities like lead mana...read more

Q4. What is Agile methodology

Ans.

Agile methodology is a project management approach that emphasizes flexibility, collaboration, and incremental progress.

Iterative approach to software development
Emphasizes collaboration between cross-functional teams
Prioritizes customer feedback and adaptability
Frequent delivery of working software
Scrum and Kanban are popular frameworks within Agile

Frequently asked in

Infosys

Cognizant

HCLTech

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Q5. what is CRM in salesforce

Ans.

CRM in Salesforce stands for Customer Relationship Management, a system for managing interactions with current and potential customers.

CRM in Salesforce helps businesses track customer interactions and manage sales leads.
It allows companies to store customer information, track sales activities, and automate marketing campaigns.
Salesforce CRM includes features like lead management, opportunity tracking, and customer service tools.
It helps businesses improve customer relationsh...read more

Q6. what are objects

Ans.

Objects are data structures in Salesforce that represent a real-world entity, with fields to store data and methods to perform actions.

Objects are used to store and organize data in Salesforce.
Each object has fields to store specific types of data.
Objects can have relationships with other objects, such as lookup or master-detail relationships.
Examples of objects in Salesforce include Account, Contact, Opportunity, and Case.

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