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Kotak Mahindra Bank Customer Support Executive Interview Questions and Answers for Experienced

Updated 27 Nov 2023

Kotak Mahindra Bank Customer Support Executive Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. My personal information and my aptitude test
  • Q2. My hobby and my qualifications
  • Q3. Experience and customer relation
  • Q4. Basic culture and customer service provider

Interview Preparation Tips

Interview preparation tips for other job seekers - No any other advice In this compony

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Share details of your previous job.
  • Q5. Why we are hired you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you want to do overall life future growth job

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about sales and loan related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview want to test both my knowledge and communication skills. Most of the question asked to me were related to my qualifications and experience related topics. I tried to answer each question with example also used props on the table

I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What about you and what is your dreams and goals
  • Q2. How to sale a product

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very good

I applied via Naukri.com and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why are you join our company.
  • Q2. I said because of career growth is good.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and positive attitude

I applied via Other

Interview Questionnaire 

1 Question

  • Q1. Why u are being here for this job...can u say a reason??
  • Ans. 

    I am passionate about sales and have a proven track record of exceeding targets in previous roles.

    • Passionate about sales and enjoy the challenge of meeting targets

    • Proven track record of exceeding sales targets in previous roles

    • Excited about the opportunity to contribute to the growth of the company

  • Answered by AI

Interview Preparation Tips

General Tips: Dont tell the simple answer that it was my personal choice..so tell them about your colleague or friends who working in best way in that company
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Referral and was interviewed before May 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good interview experience at branch.

Interview Questionnaire 

2 Questions

  • Q1. Banking life there in a relationship
  • Ans. 

    Banking life in a relationship involves managing finances, joint accounts, and financial planning together.

    • Banking life in a relationship includes opening joint accounts to manage shared expenses.

    • Couples often make financial decisions together, such as applying for loans or mortgages.

    • Financial planning becomes a collaborative effort, with discussions on saving, investing, and budgeting.

    • Trust and transparency are crucia...

  • Answered by AI
  • Q2. What is banking work nowleg
  • Ans. 

    Banking work nowleg refers to the current knowledge and practices in the banking industry.

    • It includes understanding of financial products and services offered by banks

    • Knowledge of regulatory compliance and risk management

    • Skills in customer service and sales

    • Ability to use technology and data analytics for decision making

    • Examples include mobile banking, online account opening, and personalized financial advice

  • Answered by AI

Interview Questionnaire 

8 Questions

  • Q1. IAM in Kurnool Location
  • Q2. IAM interested sir
  • Q3. One off year experience in
  • Q4. IAM ready sir
  • Q5. Kurnool
  • Q6. Credit department one year
  • Q7. My completed bsc computer
  • Q8. Previous Hdfc bank in work ing
  • Ans. 

    I have previous experience working at HDFC Bank.

    • Worked as a Sales Executive at HDFC Bank

    • Achieved sales targets consistently

    • Developed strong relationships with clients

    • Trained new team members on sales techniques

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - IAM interested Sir

I applied via LinkedIn and was interviewed before Mar 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Personal round self introduction
  • Ans. In person round ask about pervision company my answer was in my previous company I play role as ACI assocation in Wipro I work for 6 month in Wipro I left that company bcoz of in which process I work for 6 month in that company that process was move on for that company so I get back for that company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong on interview time be focus on question what the HR will ask at that time be positive attitude give all positive answer

Kotak Mahindra Bank Interview FAQs

How many rounds are there in Kotak Mahindra Bank Customer Support Executive interview for experienced candidates?
Kotak Mahindra Bank interview process for experienced candidates usually has 2 rounds. The most common rounds in the Kotak Mahindra Bank interview process for experienced candidates are Resume Shortlist and HR.
How to prepare for Kotak Mahindra Bank Customer Support Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Kotak Mahindra Bank. The most common topics and skills that interviewers at Kotak Mahindra Bank expect are Customer Handling, Customer Relationship, Handling Customer Queries, Inbound Calls and Inbound Process.

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Kotak Mahindra Bank Customer Support Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Kotak Mahindra Bank Customer Support Executive Salary
based on 14 salaries
₹1.4 L/yr - ₹4.2 L/yr
7% less than the average Customer Support Executive Salary in India
View more details

Kotak Mahindra Bank Customer Support Executive Reviews and Ratings

based on 9 reviews

3.7/5

Rating in categories

3.8

Skill development

3.6

Work-life balance

4.2

Salary

3.4

Job security

4.2

Company culture

3.6

Promotions

3.4

Work satisfaction

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