Kotak Mahindra Bank Customer Support Executive Reviews

Likes

Product knowledge and skill development all teams are supportive...and environment also good

Dislikes

Salary is not good and never hike for promotion and CTC

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing. We have immense pressure from mangement, long con calls. We spent our half day on con calls rest half day to explain why our productivity is low... Moreover in the morning we received one direction and in the evening another.

Dislikes

They just hire people without any scrutiny just to fulfill the seats.

Likes

Culture and clarity is worst in industry

Dislikes

Most unprofessional organisation to work. A pure proprietorship firm with zero work life balance.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I like here hr policies and procedure and also work culture. I had got here promotion managers and management I very helpful.

Dislikes

Presently I am working in home loan department, I am not satisfied in this department

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Less ppl more work. But it also depends on the manager... If he/she is working there since longggg time... Then that scenario is goin to occur that they will try to get all the things (including work of other teams) by you Still be expecting your productivity should not be hampered.

Dislikes

Less ppl more work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only the job security which I like but the work life balance and the work culture is becoming worst post the change in the management.

Dislikes

Lots of work pressure and the managers keep on shouting in the lobby area and management keep on pressurising for sales everyday morning afternoon evening we are engaged in concall with the seniors which impacts our personal life too .

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Worst Company ever I worked ! Company culture is Worst They will Force to Use your own money, if your Target is not Achieved people are there using their own money month and Month, I have seen these Shit things .

Dislikes

Nothing is good there ! Everything is Worst than Worst, I can say I have waste my tenure there .

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Nothing to like about this company

Dislikes

Overall worst experience working here, nobody support for any kind of clarification, no customer satisfaction. If customer asking for any service they ask us to ignore and go for next customer, they just want business end of the day. They just give false information and sell products to customers

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Skill development it's Good

Dislikes

Prashlety in Branch Ambition Box Ambition Box

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Coordination

Dislikes

HR rules like Husband and wife should not work in same organization...because of that reason I have exit from the bank....but I need job ... If possible please give me a job opportunity for the other team.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

We can improve our skills and have been given space to share our thoughts

Dislikes

Not caring about employees salary who were spent more tenure with bank and Managers favoritism

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

There is nothing much to either learn or grow in Kotak Mahindra Bank

Dislikes

The company Marketing Strategies are way backward compared to other industries, which is quite disappointing due to which you have no knowledge gaining

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing except good quality words and promises during hiring. Good infrastucture.

Dislikes

They have horrible management who are not capable of doing anything and just flowery words and words while hiring. They can be great speakers for motivation and when it comes to closing a deal they will start shifting blame on others when deal is not successful. There is nothing called work life balance even on all Saturdays and on month end Sundays also they will call just because the target of team is not met or target of region is not met or target of zone is not met whatever it is you have to come. Toxic work culture. No recognition even if you have done well, just a thumbs up in WhatsApp group with a promise that they have your name in mind for promotion which will go on for year after year. Kolkata WC team under SC is one such example whose fake flowery words and discrimination is one such example. Even while I was in hospital for 3 days, on 2nd day he was indirectly asking how much shall i disburse instead of asking for well being. Be ready for gaalis and uncivilized words if you want to join. A total chaotic company with no sense of work life balance, no company culture, no area for skill development . Only work with no expectations of any growth. No wonder they have such high attrition rate (one of the highest in the sector)...Read More

Work Details

Work timings: Strict Timings

Likes

There aren't many pros to talk about

Dislikes

Petty politics, biases towards certain employees, pathetic work culture and work life, no opportunities to advance regardless of how hard you work, negligent HR are just some. I would suggest to avoid at least in the tier 3 cities.

Likes

Not like kotak mahindra bank branch culture I am working last four year same branch but present time very worst experience in last 8 month no team work in this branch manager behavior just like a janvar and branch operation mager lady dufer no action no ream work magement

Dislikes

I am working last four year in kitak mahedra bank my brother and mother rip my magement knows all situation in my family I am tring transfer in my home town but no response from hr side and no support for branch manager and operations manager there than dis like this bank culture I am resign

Likes

Worst Bank.. I strongly Recommend don't join..

Dislikes

Everything is worst.. not a good service process.. no timings.. late night working.. even holidays also should work.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.