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Kotak Mahindra Bank

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Kotak Mahindra Bank Customer Service Associate Interview Questions and Answers

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Interview Questionnaire 

1 Question

  • Q1. Customer relationship manager

Interview Preparation Tips

Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About experience of work

Interview Preparation Tips

Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to work with this company
  • Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity

Interview Preparation Tips

Interview preparation tips for other job seekers - Was nice

I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. What is ur talent and tell that

Interview Preparation Tips

Interview preparation tips for other job seekers - Picefull and cool telling answer

I applied via Campus Placement and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. SQL queries you
  • Ans. 

    I am proficient in writing complex SQL queries for data retrieval and manipulation.

    • I have experience in using various SQL functions like JOIN, GROUP BY, HAVING, etc.

    • I can write subqueries and nested queries to fetch data from multiple tables.

    • I am familiar with using SQL for data analysis and reporting purposes.

    • I have worked with different database management systems like MySQL, Oracle, and SQL Server.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had a good experience in the interview

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. 5 ways of initializing SAS Macro variables
  • Ans. 

    There are multiple ways to initialize SAS Macro variables.

    • Using the %LET statement

    • Using the %GLOBAL statement

    • Using the %SYSCALL macro function

    • Using the %SYSFUNC macro function

    • Using the %DO loop

  • Answered by AI
  • Q2. Difference between Merge and Sql Join
  • Ans. 

    Merge is a function in pandas library used to combine two dataframes based on a common column, while SQL join is used to combine tables based on a specified condition.

    • Merge is a function in pandas library, while SQL join is a clause in SQL.

    • Merge combines two dataframes based on a common column, while SQL join combines tables based on a specified condition.

    • Merge can perform inner, outer, left, and right joins, while SQL...

  • Answered by AI
  • Q3. 5 proc statements

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2023. There were 4 interview rounds.

Round 1 - Assignment 

Logical reasoning permutations combination general knowledge and Writing Skills.

Round 2 - Group Discussion 

Any current tropics in india.

Round 3 - HR 

(1 Question)

  • Q1. General introduction with questions Related to your studies, which is critical to recall and typing speed test.
Round 4 - One-on-one 

(4 Questions)

  • Q1. They tried to reject as worst manager will make you down and leave the room on lowest payroll.
  • Q2. Introduction round
  • Q3. If hired then at very low wage rate as per Gurugram wage rate
  • Q4. Only they will convince you to join other organisations. Means they will reject you. If convincing power is more you will be in.

Interview Preparation Tips

Interview preparation tips for other job seekers - No job security.
Best for 21 to 25 yrs aged with excellent knowledge of IT and Advance Excel certificate to earn experience of night shift.
No Accomodation for married and unmarried.
No work from home
Too Delayed promotions.
Too low wage rate structure as Gurgaon expenses.

One of the worst HR services among corporate industry in India.

Not at all good for migrants employees as no Accomodation/ food for migrants.

One of the worst health services among Indian corporate industry.

Strictly no for post graduate students as only except Tire 1 post graduate.

Too congested infrastructure as per employee strength.

Interview Questionnaire 

2 Questions

  • Q1. They ask about my experience which skill i have..
  • Q2. I tell about my which i learn since long back time about my experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Are you willing to join immediately
What you will be position after 5 year
Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Explain Black and Scholes model in detail
  • Ans. 

    Black-Scholes model is a mathematical model used to calculate the theoretical price of European-style options.

    • Developed by Fischer Black, Myron Scholes, and Robert Merton in 1973

    • Assumes stock prices follow a lognormal distribution

    • Factors in the option's strike price, time to expiration, risk-free interest rate, and volatility of the underlying asset

    • Helps in determining the fair value of options and other derivatives

    • Use...

  • Answered by AI

I applied via Campus Placement and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Case Study 
Round 2 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for HDFC Bank Senior Associate interview:
  • Financial topic
Interview preparation tips for other job seekers - Nowadays freshers facing difficulty in find out job because of no experience so consider freshers also

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Kotak Mahindra Bank Customer Service Associate Salary
based on 27 salaries
₹1.5 L/yr - ₹4 L/yr
5% more than the average Customer Service Associate Salary in India
View more details

Kotak Mahindra Bank Customer Service Associate Reviews and Ratings

based on 3 reviews

3.2/5

Rating in categories

3.5

Skill development

1.7

Work-life balance

1.7

Salary

4.9

Job security

2.5

Company culture

2.5

Promotions

2.7

Work satisfaction

Explore 3 Reviews and Ratings
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