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KocharTech Senior Customer Service Executive Interview Questions and Answers
Updated
30 Sep 2020
1 interview found
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Anonymous
I applied via Referral and was interviewed before Sep 2019.
3 Interview Rounds
Interview Questions
- Q1. The interviewer can ask you about any topic like places, movies, games anything.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You just have to prepare yourself for the interview. Remember these things in your mind that they can ask you anything, they can also ask about their company. If you are a fresher then the company will definitely ask why should they hire yo
Interview questions from similar companies
KHAN ARFAT FIROZ
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (1 Question)
- Q1. Usual questions like introduction, experience and communication skills. Add Answer
3
Technical Round (1 Question)
- Q1. Checked typing speed and English grammer with assessments. Add Answer
4
Technical Round (1 Question)
- Q1. Asks about all over experience with the previous organisation. Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Jan 2024.
1 Interview Round
1
Technical Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Asking about relevant experiences Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't go for this company, they will asking you to join immediately but will keep notice period 3 months after you will join.
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
Customer Support Associate Interview Questions
Infinite Computer Solutions
Jithendra Dev
posted on 8 Apr 2024
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response
I applied via Walk-in and was interviewed in Mar 2024.
1 Interview Round
1
HR Round (1 Question)
- Q1. Describe your views on global warming View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Just don't give any breaks. And be confident while speaking
Hannan Mumbaiwale
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Aptitude Test Round
English versant test
2
One-on-one Round (1 Question)
- Q1. What do you know about the company View Answers (1)
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Aptitude Test Round
You will be asked 5 questions related to customer support in the aptitude test
3
One-on-one Round (2 Questions)
- Q1. Tell me something about yourself. Add Answer
- Q2. Why do you want to work in customer support? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Go through your cv Add Answer
2
One-on-one Round (1 Question)
- Q1. What is your Fav hobbies Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Do not even think of joining capita .. the process and the management is very very slow in getting things highlighted
Over all it’s a pathetic place to work , although the company state that it’s an employee centric company.. where in the truth is that CAPITA does not care about the well being about their employees
Over all it’s a pathetic place to work , although the company state that it’s an employee centric company.. where in the truth is that CAPITA does not care about the well being about their employees
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Mar 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
In the apptitude test you will have to answer 5 questions related to customer support
3
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why do you wanna work in customer support? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (2 Questions)
- Q1. How do you handle difficult customer View Answers (1)
- Q2. How do you handle pressure at work? View Answers (1)
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People are getting interviews through
based on 1 KocharTech interview
Referral
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Interview Questions from Similar Companies
23%
less
than the average Senior Customer Service Executive Salary in India
View more details
KocharTech Senior Customer Service Executive Reviews and Ratings
based on 22 reviews
Rating in categories
|
Customer Service Executive
222
salaries
|  ₹0.7 L/yr - ₹3.6 L/yr |
|
Customer Support Executive
173
salaries
| ₹0.9 L/yr - ₹4 L/yr |
|
Customer Care Executive
172
salaries
| ₹0.7 L/yr - ₹4 L/yr |
|
Team Lead
129
salaries
| ₹1.5 L/yr - ₹5 L/yr |
|
Technical Support Executive
100
salaries
| ₹0.9 L/yr - ₹4 L/yr |
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