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Engaged Employer

KocharTech

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4.0

based on 2.2k Reviews

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KocharTech Senior Customer Service Executive Reviews

Updated 14 Jan, 2025

Overall Rating

3.1/5

based on 23 reviews

Rating distribution

8 (34.8%)

5 (21.7%)

3 (13.0%)

0 (0%)

7 (30.4%)

Category Ratings

2.7

Salary

2.5

Work-life balance

2.5

Skill development

2.4

Job security

2.4

Work satisfaction

2.3

Company culture

2.0

Promotions

What employees say about KocharTech?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

64% employees reported

Flexible timing

65% employees reported

No travel

70% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

6 reviews

2.7

Rated by Men

15 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

23 reviews found

Sort by: Popular

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Administration Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 May 2024

Likes

Nothing

Dislikes

Nothing as mentioned on the portal you'll never get a increment,no free food,no transportation,no gym and they just do fun activities to upload on their web page not for real even their computer systems are not functional.

Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Full Time

Hardware and Networks - Other Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2025

Likes

My seniors. Who had lots of faith in me.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

6days work policy which they need to change

What people are saying about KocharTech

View All

alluringfennel

works at

KocharTech

Please refer me to the relevant opportunity

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Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Nov 2024

Likes

Dislikes

Everything other than kochartech. Very Bad

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Marketing Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 06 Jul 2022

Likes

If you want to start you carrier so you can start with this company only for 6 months and take your experience letter and join the repetitive company because their is no scope.

Dislikes

It’s not the company it’s look like your are working in hotel they parmote you and tell u we will give u the paper after 3 month and then they give u the papers after 8 months and if in between you process will ramp down so u will get nothing🤣they are totally playing with the employees feature.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Employer’s Response

Hello, Thanks for sharing your views with us.

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 09 May 2023

Likes

Tead leaders are helpful.

Salary - Excellent
Work satisfaction - Good
Work-life balance - Good

Dislikes

For promotion they will not select employees on the basis of performance.

Job security - Poor
Promotions - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Senior Customer Service Executive in Gurgaon / Gurugram

Full Time

BFSI, Investments & Trading Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Apr 2023

Likes

Nothing

Dislikes

Everything is horrible

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Customer Service Executive in Kolkata

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 May 2022

Likes

Last 3 years I have been working for this company and my experience with this company to good.

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

You are reading trusted reviews. Keep reading to find out more about KocharTech.

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Apr 2022

Likes

Kochar Tech believes in healthy work culture and employee equality. This Company respects individual employee contributions and we have the freedom to choose flexible working hours.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

In kochar tech we have flexible work life as we work and enjoy with our colleagues at the same time.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 May 2022

Likes

Wonderful work Environment Growth Opportunity and knowledge Enhancement

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work from home

Work Details

Amazing

Work timings: Flexible Timings

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Apr 2022

Likes

Eco-friendly environment, supportive staff and good opportunity for growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Flexible

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 25 Jan 2022

Likes

Good office to work and staff also co-operative

Job security - Excellent

Dislikes

There is nothing to explain, everything is good in Kochar.

Salary - Bad
Skill development - Bad

Work Details

Good

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Customer Service Executive in Manjalpur Vadodara

Training Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 01 Jun 2022

Likes

Weather environment

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing alnis good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive in Gurgaon / Gurugram

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 21 Oct 2021

Likes

Work culture not good, Poor management

Dislikes

You did not satisfaction, Can put up our thoughts

Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Very disappointed

Work days: Monday to Saturday (Strict Timings)

Senior Customer Service Executive in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 May 2022

Likes

Nothing

Dislikes

No future growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Customer service

Work days: Rotational Shift (Strict Timings)

Senior Customer Service Executive in Vadodara

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 25 Sep 2020

Likes

Kochartech has very productive process.

Dislikes

There is a lot of politics and the management doesn't address our issues.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Average.

Work days: Rotational Shift (Flexible Timings)

Senior Customer Service Executive in Kolkata

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Nov 2020

Likes

Terrible experience even in covid situation they forcefully ask to leave so many people even didn't provide any documents who got recently promoted like me.

Dislikes

HR policy

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Service Executive

Full Time

Business Process Quality Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jan 2019

Likes

I got good experience in Kochar and Kochar is a good place for growth

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Senior Customer Service Executive in New Delhi

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Aug 2020

Likes

Not supporting

Dislikes

No job secure no carrier

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Customer Service Executive in Kolkata

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Apr 2019

Likes

Nice but not so well managed.

Dislikes

Job security - Poor
Company culture - Poor

Senior Customer Service Executive in Kolkata

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Nov 2022

Likes

Excellent organization to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Employer’s Response

Thanks for sharing your views with us. We highly appreciate your thoughts.

Tell us how to improve this page.

KocharTech Senior Customer Service Executive Reviews by Locations

KocharTech Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 KocharTech reviews submitted by KocharTech employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if KocharTech is the right company for you. 64% of employees reported ...Read more