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KocharTech Customer Care Executive Interview Questions and Answers for Freshers

Updated 2 Apr 2025

KocharTech Customer Care Executive Interview Experiences for Freshers

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Your next 2 years plans.
  • Ans. 

    In the next two years, I aim to enhance my skills, contribute to team success, and pursue career advancement in customer care.

    • Enhance communication skills through workshops and online courses.

    • Gain experience in handling complex customer queries to improve problem-solving abilities.

    • Aim for a leadership role by taking on additional responsibilities within the team.

    • Seek feedback regularly to identify areas for improvement...

  • Answered by AI
  • Q2. Your favourite hobbies.
  • Ans. 

    I enjoy reading, hiking, and painting, which help me relax and express my creativity while connecting with nature.

    • Reading: I love immersing myself in fiction and non-fiction books, expanding my knowledge and imagination.

    • Hiking: Exploring nature trails allows me to stay active and appreciate the beauty of the outdoors.

    • Painting: I find joy in expressing my thoughts and emotions through art, often using watercolors and ac

  • Answered by AI
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Versent 

(1 Question)

  • Q1. Tell me about your self
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview normal question

Interview Preparation Tips

Interview preparation tips for other job seekers - Company good with their salary and all but there management is worse than ever

Customer Care Executive Interview Questions Asked at Other Companies for Fresher

Q1. Tell me about this product how will sell to the customer
Q2. How will you handle irrated customers?
asked in Amazon
Q3. What is customer service, how do we deal with customer service
asked in iEnergizer
Q4. Difference between inbound and outbound processes?
Q5. How much is the shipping to Canada ? Was to place the order at th ... read more

I applied via Walk-in and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About your self
  • Q2. And fresher or experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak confidently and your hobby

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions, they check your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if your communication skill is good you will get the job

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my experiences and skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. They checked my English speaking skills
  • Q2. Self introduction

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. They will check your communication for this customer support role. There may be 1-2 rounds.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about urself

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare english with high communication skills
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.

KocharTech Interview FAQs

How many rounds are there in KocharTech Customer Care Executive interview for freshers?
KocharTech interview process for freshers usually has 2 rounds. The most common rounds in the KocharTech interview process for freshers are Resume Shortlist and One-on-one Round.
How to prepare for KocharTech Customer Care Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at KocharTech. The most common topics and skills that interviewers at KocharTech expect are Customer Service, voice process, customer care, Interpersonal Skills and Non Voice Process.
What are the top questions asked in KocharTech Customer Care Executive interview for freshers?

Some of the top questions asked at the KocharTech Customer Care Executive interview for freshers -

  1. Based on CV. So make your cv interest...read more
  2. What do you know about Samsu...read more
  3. Interview normal quest...read more

Tell us how to improve this page.

KocharTech Customer Care Executive Interview Process for Freshers

based on 2 interviews

Interview experience

3.5
  
Good
View more

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KocharTech Customer Care Executive Salary
based on 177 salaries
₹0.7 L/yr - ₹4 L/yr
20% less than the average Customer Care Executive Salary in India
View more details

KocharTech Customer Care Executive Reviews and Ratings

based on 85 reviews

3.5/5

Rating in categories

3.5

Skill development

3.3

Work-life balance

3.1

Salary

3.2

Job security

3.4

Company culture

3.1

Promotions

3.3

Work satisfaction

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