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Khivraj Motors Service Advisor Interview Questions and Answers

Updated 7 Jun 2024

Khivraj Motors Service Advisor Interview Experiences

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Service Advisor Interview Questions & Answers

user image Ragavan Dhandapani

posted on 20 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self intro and learning
  • Q2. Qns in Experience
  • Ans. 

    I have 5 years of experience as a Service Advisor in the automotive industry.

    • Managed customer inquiries and concerns effectively

    • Provided accurate estimates for repairs and maintenance

    • Scheduled appointments and coordinated with technicians for timely service

    • Upsold additional services to increase revenue

    • Maintained customer satisfaction and loyalty through excellent communication

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. About customer handling
  • Q2. Engine side qns

Service Advisor Jobs at Khivraj Motors

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is the work of a service advisor
  • Q2. Service advisor full process
  • Q3. Step by Step Explain
  • Ans. 

    Step by step explanation of a process or procedure.

    • Start by outlining the main steps of the process

    • Provide detailed instructions for each step

    • Include any important tips or warnings

    • Conclude with a summary of the entire process

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wherever you work, do it with complete honesty loyalty.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - Other 

(2 Questions)

  • Q1. How do you work, what is your job?
  • Ans. I will be disciplined and responsible in your company and all employees of the company will work according to good conduct policies and rules.
  • Answered Anonymously
  • Q2. Why do you need a job?
  • Ans. I am a person who grew up from a small family and , I am responsible for the family, so I need a job.
  • Answered Anonymously

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About skills, package of employees
  • Ans. 

    Team management Data analysis Customer relationship management Technical support

  • Answered by Gopisai
  • Q2. How many years experience in service
  • Q3. What's about your family, and education
  • Ans. 

    My father has a Loundry shop, and mother is a dhobhi, I have one sibling brother he completed his graduation and prepare for bank exams

  • Answered by Gopisai
Round 3 - Technical 

(2 Questions)

  • Q1. Techinical development
  • Q2. Salary about to talk with hr

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Name What have you read?
  • Q2. What's your job role
  • Q3. How much salary do you expect?
  • Q4. Why did you come abroad?

Interview Preparation Tips

Topics to prepare for Hyundai Motor India Limited Service Advisor interview:
  • Customer Relationship
  • Customer Satisfaction
Interview preparation tips for other job seekers - Effort will pay off
There is nothing that cannot be found if sought

I was interviewed in Apr 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

You have to prepare a case study of your profession in very well mannered

Round 3 - Group Discussion 

Group discussion is as much as important bcoz you don't who will be selected and it also helps you to create network

Interview Preparation Tips

Interview preparation tips for other job seekers - My only advice is when it is your first job don't get offend if you earn less just focus on learning and become master of your field once so that after sometime any company you joined you will demand your salary on your skill basis

I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

What is the next day paln to achive more and more bikes to come in our workshop.

Round 2 - Assignment 

How to complete the our workshop assignment and good service provide the customers ....

Interview Preparation Tips

Interview preparation tips for other job seekers - How to customer satisfaction and how to treat in our workshop any peoples and technicians .

I applied via Newspaper Ad and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role? ...
  • Ans. 

    I applied to this role because of my passion for providing excellent customer service and my strong communication skills.

    • Passion for providing excellent customer service

    • Strong communication skills

    • Enjoy working with people

    • Ability to handle challenging situations

    • Previous experience in a customer service role

    • Interest in the automotive industry

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just apply. You may not be the best candidate or have all the requisite qualifications, but you’ll never get a job if you don’t try.”

Interview Questionnaire 

1 Question

  • Q1. Auto technician

Khivraj Motors Interview FAQs

How many rounds are there in Khivraj Motors Service Advisor interview?
Khivraj Motors interview process usually has 2 rounds. The most common rounds in the Khivraj Motors interview process are HR and Technical.
How to prepare for Khivraj Motors Service Advisor interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Khivraj Motors. The most common topics and skills that interviewers at Khivraj Motors expect are Automobile, Automobile Service, Body Shop, Technician Activities and Vehicle.
What are the top questions asked in Khivraj Motors Service Advisor interview?

Some of the top questions asked at the Khivraj Motors Service Advisor interview -

  1. Qns in Experie...read more
  2. About customer handl...read more
  3. Engine side ...read more

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Khivraj Motors Service Advisor Salary
based on 18 salaries
₹1.6 L/yr - ₹2.6 L/yr
28% less than the average Service Advisor Salary in India
View more details

Khivraj Motors Service Advisor Reviews and Ratings

based on 4 reviews

2.1/5

Rating in categories

2.9

Skill development

2.1

Work-life balance

2.3

Salary

3.0

Job security

1.7

Company culture

1.4

Promotions

1.2

Work satisfaction

Explore 4 Reviews and Ratings
Service Advisor - ATHER (EV)

Chennai

2-4 Yrs

₹ 2.25-3 LPA

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