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Hyundai Motor India Limited
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Hyundai Motor India Limited Service Advisor Interview Questions and Answers
Hyundai Motor India Limited Service Advisor Interview Experiences
3 interviews found
Anonymous
I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Name What have you read?
- Q2. What's your job role
- Q3. How much salary do you expect?
- Q4. Why did you come abroad?
Interview Preparation Tips
- Customer Relationship
- Customer Satisfaction
There is nothing that cannot be found if sought
I applied via Walk-in and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. What is the role of service advisor
- Ans. A service advisor attends the vehicle coming in workshop. Give Technical advise , make job cards and try to sell value added service and reach the labour target .
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 2 interview rounds.
(5 Questions)
- Q1. About yourself? About study? Best subject? Aptitude Questions? Marketing Questions? Basic Mechanical Engineering Questions?
- Q2. About Automobile
- Q3. Basic knowledge of Automobile
- Q4. Basic knowledge of machinery
- Q5. Basic knowledge of customer handling
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Mahesh Sattiwada
(3 Questions)
- Q1. What Is company
- Q2. What Are You doing
- Q3. How to make company grow up
- Ans.
To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.
Improve customer satisfaction through excellent service and communication
Invest in employee training and development to increase productivity and morale
Encourage innovation and adapt to market trends to stay competitive
Form strategic partnerships to expand reach and offerings
(1 Question)
- Q1. Types of engines.???
- Ans.
Types of engines include internal combustion engines, electric motors, and steam engines.
Internal combustion engines are commonly used in vehicles and include gasoline and diesel engines.
Electric motors are used in electric vehicles and hybrid vehicles.
Steam engines were commonly used in trains and boats in the past.
I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.
(1 Question)
- Q1. Ask about general questions and experience.
(1 Question)
- Q1. Explain about job role?
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.
What is the next day paln to achive more and more bikes to come in our workshop.
How to complete the our workshop assignment and good service provide the customers ....
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. How to increase in your workshop revenue?
- Ans.
To increase workshop revenue, focus on upselling, improving customer experience, and marketing.
Train service advisors to upsell additional services and products
Offer promotions and discounts to attract new customers
Improve customer experience by providing excellent service and communication
Invest in marketing to increase visibility and attract more business
Implement a loyalty program to encourage repeat business
- Q2. How to manage in your customer and owners?
- Ans.
Managing customer and owner relationships is crucial for a Service Advisor.
Listen actively to their concerns and needs
Communicate clearly and honestly
Provide timely updates and follow-ups
Offer solutions and options
Build trust and rapport
Handle complaints and conflicts professionally
Show appreciation and gratitude
Interview Preparation Tips
I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self introduction
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Auto technician
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Hyundai Motor India Limited Service Advisor Reviews and Ratings
based on 66 reviews
Rating in categories
|
Manager
690
salaries
|  ₹9.9 L/yr - ₹28.5 L/yr |
|
Assistant Manager
601
salaries
| ₹7 L/yr - ₹19.5 L/yr |
|
Trainee
433
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
|
Diploma Mechanical Engineer
327
salaries
| ₹1.1 L/yr - ₹4.5 L/yr |
|
Sales Executive
260
salaries
| ₹1 L/yr - ₹5 L/yr |
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