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ITC Hotels Front Office/Guest Relations Executive/Manager Interview Questions and Answers
ITC Hotels Front Office/Guest Relations Executive/Manager Interview Experiences
3 interviews found
Front Office/Guest Relations Executive/Manager Interview Questions & Answers
Anonymous
posted on 6 Jan 2021
Interview Questionnaire
2 Questions
- Q1. Educational qualification
- Q2. Reason for choosing ITC Grand Chola
Front Office/Guest Relations Executive/Manager Interview Questions & Answers
Anonymous
posted on 22 May 2021
Interview Questionnaire
4 Questions
- Q1. Explain about my self
- Q2. Most of the things mentioned on paper but an additional information I would like to tell that I may out perform in the situation of extreme stress aor work load
- Q3. Any operational goal for own self
- Ans.
My operational goal is to consistently exceed guest expectations and provide exceptional service.
Continuously improve my communication and problem-solving skills
Stay up-to-date with industry trends and best practices
Maintain a positive attitude and professional demeanor at all times
Set personal targets for guest satisfaction and work towards achieving them
Seek feedback from guests and colleagues to identify areas for i
- Q4. To see my self in the core operational team
Front Office/Guest Relations Executive/Manager Interview Questions & Answers
Anonymous
posted on 11 May 2021
Interview Questionnaire
1 Question
- Q1. How do you respond to a drunken guest
Interview questions from similar companies
I applied via Campus Placement
Topics were giving related to dept
(2 Questions)
- Q1. Why radisson hotels ?
- Ans.
Radisson Hotels is known for its exceptional customer service, luxurious accommodations, and global presence.
Radisson Hotels has a strong reputation for providing exceptional customer service.
The brand offers luxurious accommodations and amenities for guests.
Radisson Hotels has a global presence, making it a great opportunity for career growth and international experience.
- Q2. Why this department?
- Ans.
I am passionate about this department's focus on innovation and growth opportunities.
I have always been interested in the industry that this department operates in.
I believe my skills and experiences align well with the goals and objectives of this department.
I am excited about the potential for career development and advancement within this department.
Selected
I applied via campus placement at National Institute of Technology,(NIT), Agartala and was interviewed in Feb 2024. There were 2 interview rounds.
The Group Discussion round was nice. They will give u one topic and u have to share u thoughts among 10-12 people and 5 panelists. My topic was Does Online Education can be beneficial for teaching?
(2 Questions)
- Q1. I have applied through campus placements and after that I got shortlisted on the basis of CGPA. And then I interviewed at EIL, Bhikaji Cama Place, New Delhi. I am from Instrumentation Discipline. 1st they ...
- Q2. U should have deep knowledge in the subjects like Process Control and Industrial Instrumentation.
60 mins, sql questions
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yours self
- Q2. What is your future goal
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. What are your strength and weakness
- Q2. What do you know about the royal orchid hotel group.
I applied via Other and was interviewed in Oct 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Asked normal accounting questions
Interview Preparation Tips
Deepanshu Pahwa
I was interviewed in Feb 2017.
Interview Questionnaire
2 Questions
- Q1. Personal Introduction
- Q2. Have to make a tower out of newspaper and tape nothing else.
Interview Preparation Tips
Tips: Be confident, Maintain eye communication, talk crisp to the point and always meaningfull
Duration: 15 minutes
Round: Resume Shortlist
Tips: Always be presentable in resume, keep all positive aspects above. Use bullets not paragraphs.
Round: HR Interview
Experience: They ask me about myslef as an introduction.
Tips: Always try to express yourself in the best way possible. Count all Ur achievements and merits and strengths.
Round: Technical Interview
Tips: Keep ur facts right. Be honest if u dont know anything just be open about it.
Round: Case Study Interview
Experience: Reviewing the case study and evaluation and analysing the outcome
Round: Test
Tips: Be prompt and don't stress just relax and u will be fine!
Duration: 15 minutes
Skills: Attention To Detail, Attitude, Confidence, Speech
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ITC Hotels Front Office/Guest Relations Executive/Manager Reviews and Ratings
based on 3 reviews
Rating in categories
|
Guest Service Associate
251
salaries
|  ₹1 L/yr - ₹4.5 L/yr |
|
Commis Chef
87
salaries
| ₹1.1 L/yr - ₹4.4 L/yr |
|
Guest Relation Executive
81
salaries
| ₹1.8 L/yr - ₹6 L/yr |
|
Assistant Manager
77
salaries
| ₹3.7 L/yr - ₹15 L/yr |
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Front Office Associate
59
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