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ITC Hotels

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4.1

based on 1.7k Reviews

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ITC Hotels Front Office Associate Interview Questions and Answers

Updated 7 Feb 2025

ITC Hotels Front Office Associate Interview Experiences

1 interview found

Front Office Associate Interview Questions & Answers

user image Anonymous

posted on 7 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(4 Questions)

  • Q1. Can you provide additional information about yourself that is not included in your CV?
  • Ans. 

    I am a passionate traveler and have visited over 20 countries.

    • Passionate traveler

    • Visited over 20 countries

    • Enjoy experiencing different cultures

    • Answered by AI
    Add your answer
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and includes a mix of professions and cultural backgrounds.

    • My family consists of individuals from various professions such as doctors, teachers, engineers, and business owners.

    • We come from different cultural backgrounds including Indian, Chinese, and American.

    • Family gatherings are always a mix of different languages, cuisines, and traditions.

    • Growing up in such a diverse family has taught...

    • Answered by AI
    Add your answer
  • Q3. Why do you want to join Front office?
  • Ans. 

    I want to join Front office because I enjoy interacting with people, organizing tasks, and providing excellent customer service.

    • Enjoy interacting with people

    • Organizing tasks efficiently

    • Providing excellent customer service

    • Opportunity to learn and grow in a dynamic environment

    • Answered by AI
    Add your answer
  • Q4. Your strength and weakness?
  • Ans. 

    My strength is my attention to detail and my weakness is my tendency to overthink.

    • Strength: Attention to detail - I always ensure that tasks are completed accurately and thoroughly.

    • Weakness: Overthinking - I sometimes spend too much time analyzing situations and decisions.

    • Example: In my previous role, my attention to detail helped me catch errors before they became bigger issues. However, my tendency to overthink somet

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient during the interview.

Top trending discussions

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Pushkin Channan

posted on 6 May 2017

I appeared for an interview before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

Guest Service Associate Interview Questions & Answers

Taj Hotels Resorts and Palaces user image Anonymous

posted on 30 Oct 2017

I appeared for an interview in Dec 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing my self hr take interview after that short list my resume
Tips: For next round u have to wait for call

Round: F&B Director Round
Experience: There is actual test of you knowledge very tuft round
Tips: Good confidence require

Round: General Manager Round
Experience: There is again interview about you confidence and knowledge level
Tips: Be energetic

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 11 Sep 2020

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
    • View 1 more answer
  • Q2. Why this field?
    • Add your answer
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

    • Answered by AI
    Add your answer
  • Q4. Tell me something about the world?
    • Add your answer
  • Q5. About hobbies?
    • Add your answer
  • Q6. Tell me something about your working experience?
    • Add your answer
  • Q7. Would you be a smart worker or a hard worker?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 14 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Explain yourself in one word
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was all about 3 rounds in which first round was group discussion, second round with HR and department head in which you will have lots of questions from interviewer head that would include of current affairs,technicals about your choosen department and in the mean time they will observe you at your communication skill,the way you present your answer,your dressing sense ,your grooming .
If you clear these two you have to go through GM round which is last and final round in which ur interview would be with general manager of the hotel.
After clearing this you have to go with psychometric test meanwhile for joining.

Guest Service Associate Interview Questions & Answers

Lemon Tree Hotels user image Anonymous

posted on 3 Mar 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(3 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Why you choose hotel industry
    • Add your answer
  • Q3. Why this hotel
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident believe in your self no matter what your saying...... Communication and eye contact is too important

Guest Service Associate Interview Questions & Answers

Hyatt Regency user image Anonymous

posted on 30 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Group Discussion 

Just normal GD session.

Round 2 - HR 

(1 Question)

  • Q1. Simple conversation.
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. With F&B manager.
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With HR director.
    • Add your answer

Guest Service Associate Interview Questions & Answers

The Indian Hotels Company user image Anonymous

posted on 29 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. What is your current job
  • Ans. 

    I am currently working as a customer service representative at a retail store.

    • Assisting customers with inquiries and purchases

    • Handling returns and exchanges

    • Providing information about products and promotions

    • Answered by AI
    Add your answer

Guest Service Associate Interview Questions & Answers

Marriott International user image Anonymous

posted on 28 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. What is the process for requesting time off?
  • Ans. 

    To request time off, employees must submit a request through the company's designated system or to their supervisor.

    • Submit a request through the company's designated system

    • Inform your supervisor about the time off request

    • Follow any specific procedures outlined by the company

    • Plan ahead and submit the request in advance to ensure coverage

    • Be prepared to provide a reason for the time off if required

    • Answered by AI
    Add your answer
  • Q2. Review the company policy
  • Ans. 

    Company policy outlines guidelines and procedures for employees to follow.

    • Company policy covers areas such as dress code, attendance, customer service, and conflict resolution.

    • Employees are expected to familiarize themselves with the company policy and adhere to it at all times.

    • Examples of company policy may include rules on using company equipment, social media usage, and confidentiality agreements.

    • Answered by AI
    Add your answer
  • Q3. Submit a request
  • Ans. 

    To submit a request, simply fill out the necessary information and click 'submit'.

    • Provide all required details

    • Ensure accuracy in information provided

    • Click on 'submit' button after filling out the form

    • Answered by AI
    Add your answer
  • Q4. Wait for approval
    • Add your answer
  • Q5. Receiving conformation
    • Add your answer

Guest Service Associate Interview Questions & Answers

Oberoi Group of Hotels user image Anonymous

posted on 14 Mar 2022

I applied via Company Website and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About Guest Service Associate
    • Add your answer
Round 3 - Group Discussion 

Ukraine-Russia war

Round 4 - Assignment 

About Oberoi group

Interview Preparation Tips

Topics to prepare for Oberoi Group of Hotels Guest Service Associate interview:
  • Communication Skills
  • Team Management
  • Planning
Interview preparation tips for other job seekers - I am Rahul Deb. I am 21 years old.
More about working at ITC Hotels

ITC Hotels Interview FAQs

How many rounds are there in ITC Hotels Front Office Associate interview?
ITC Hotels interview process usually has 1 rounds. The most common rounds in the ITC Hotels interview process are HR.

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ITC Hotels Front Office Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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ITC Hotels Front Office Associate Salary
based on 61 salaries
₹1 L/yr - ₹4 L/yr
8% more than the average Front Office Associate Salary in India
View more details

ITC Hotels Front Office Associate Reviews and Ratings

based on 14 reviews

3.0/5

Rating in categories

3.1

Skill development

2.7

Work-life balance

2.5

Salary

3.4

Job security

2.5

Company culture

2.7

Promotions

2.9

Work satisfaction

Explore 14 Reviews and Ratings
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