ITC Hotels Front Office Associate Reviews by 10+ Employees | Rated 3.0/5

What employees say about ITC Hotels?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

90% employees reported

Flexible timing

60% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

2.2

Rated by Women

3 reviews

3.1

Rated by Men

11 reviews

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14 reviews found

Sort by: Popular

Front Office Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations - Other Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

3.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 26 Jan 2025

Likes

Brand value nd job safety

Job security - Excellent
Work satisfaction - Good

Dislikes

Unnecessary slabs in the same designation makes the growth very very slow nd less salary

Salary - Poor
Promotions - Poor
Company culture - Poor
Work-life balance - Poor

Front Office Associate in Chennai

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2024

Likes

I really like been part of the family in ITC GRAND CHOLA

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing.

Work Details

Work days: Rotational Shift (Flexible Timings)

Front Office Associate in New Delhi

Full Time

Front Office & Guest Services Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 23 Dec 2023

Likes

Company's reputation

Skill development - Good

Dislikes

Internal politics Poor employee policies

Salary - Poor
Work satisfaction - Poor
Company culture - Poor

Front Office Associate in Bangalore / Bengaluru

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 23 Nov 2023

Likes

I really enjoy working here friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Less facilities

Front Office Associate in Bangalore / Bengaluru

Contractual

Facility Management Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Dec 2024

Likes

Nothing specific

Dislikes

No proper management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Front Office Associate in Kolkata

Full Time

Front Office & Guest Services Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2020

Likes

Supportive

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Front Office Associate in Kolkata

Contractual

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Jul 2023

Likes

Nothing

Dislikes

Everything, ITC doesn't have any employee benefit all perks are only for the managers. Itc being an offline Marriott property follows the Marriott brand standards but where is the employee benefit which Marriott follows

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Front Office Associate in Hyderabad / Secunderabad

Front Office Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Jul 2022

Likes

That I learn so many thing in very short time.

Skill development - Excellent
Job security - Excellent
Promotions - Good

Dislikes

Lake of appreciation from management.

Work Details

The job is interesting. Everyday their is new situation.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Front Office Associate in Hyderabad / Secunderabad

Administration Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 May 2022

Likes

ITC hotels is the worst place to work in. They do not care about the employees at all.

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Front Office Associate in Hyderabad / Secunderabad

Administration Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 01 Jul 2022

Likes

Front office Manager Mr. Nadeem Khan who believed in me to work in the department

Dislikes

All the staff in front office except Mr. Khan were quiet abusive and they just dominated me in front of everyone no matter what. I was a fresher and was giving my 100 prc. but Alekh Lal, Sourav they just tried to pull me down and just wanted me to stay in the concierge dep. and there Kota and kuldeep were like "give me all your money because we are the boss" Everything was just absurd except Nadeem Khan who gave me Oppotunity to work at reception...Read More

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

15 hours of standing behind the desk gave me rashes on my feet. Atleast you can get some chairs

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

Nothing ITC sucks and all the people who works with it

Front Office Associate in Mumbai

Administration Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Aug 2021

Likes

Over all the best co-workers and best leaders to work with.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Front Office Associate in Hyderabad / Secunderabad

Front Office & Guest Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 11 May 2018

Likes

None that I think of

Dislikes

EVERYTHING.....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Boring... My Front Office Manager does not know how to check in or check out... And he loves to fire people

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Front Office Associate in Bangalore / Bengaluru

Front Office & Guest Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Mar 2018

Likes

Friendly Atmosphere

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Appraisal policy very slow.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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AmbitionBox has 14 ITC Hotels reviews submitted by ITC Hotels employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ITC Hotels is the right company for you. 90% of employees reported ...Read more

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