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iQor Global Services Interview Questions and Answers for Freshers
iQor Global Services Interview Experiences for Freshers
5 interviews found
Md Fahad Mehta
I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. General questions only
- Q2. Work experience brief
Writing skills test on Paper
(2 Questions)
- Q1. General questions only
- Q2. Why switched 3 companies?
- Ans.
Seeking better growth opportunities and challenges in different work environments.
Opportunities for career growth were limited in previous companies
Desire for new challenges and experiences
Company culture or values did not align with personal values
Seeking better compensation or benefits
Relocation or family reasons
Interview Preparation Tips
Chat Support Executive Interview Questions asked at other Companies
Selected
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Mobile hardware jio phone
- Q2. Mobile software jio phone
- Q3. Mobile hardware and software
(2 Questions)
- Q1. Power CPU change
- Q2. QC fass handset okay
Interview Preparation Tips
Mobile Technician Interview Questions asked at other Companies
Selected
I applied via Referral and was interviewed in Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. How was your previous company experience?
- Ans.
I had a positive experience at my previous company.
Received extensive training in customer service techniques
Handled a high volume of customer inquiries and resolved issues efficiently
Received positive feedback from customers for my helpful and friendly demeanor
Collaborated with team members to improve customer satisfaction ratings
Utilized CRM software to track customer interactions and maintain accurate records
- Q2. What were your KPIs in last organisation?
- Ans.
My KPIs in my last organization were focused on customer satisfaction, response time, and first call resolution.
Customer satisfaction: Ensuring customers were happy with the service provided
Response time: Responding to customer inquiries within a specified timeframe
First call resolution: Resolving customer issues on the first call without the need for follow-up
Example: Achieving a customer satisfaction rating of 95% or...
(3 Questions)
- Q1. What is your expected salary?
- Ans.
I am open to discussing salary based on the responsibilities and requirements of the position.
I believe that compensation should be fair and competitive within the industry.
I am more focused on finding the right fit and opportunity rather than a specific salary.
I am open to negotiation and would like to learn more about the benefits and growth opportunities offered by the company.
I am confident that my skills and exper...
- Q2. Why should we give you that much salary?
- Ans.
I have the necessary skills, experience, and dedication to excel in this role and contribute to the success of the company.
I have a proven track record of providing exceptional customer service and resolving issues effectively.
I possess excellent communication and interpersonal skills, which are essential for building strong relationships with customers.
I am highly motivated and committed to delivering results, ensurin...
- Q3. How was your experience with last organisation?
- Ans.
My experience with my last organization was positive and rewarding.
I had the opportunity to work with a diverse team and learn from experienced professionals.
I received regular training and support to enhance my customer service skills.
I consistently met or exceeded performance targets, receiving recognition for my achievements.
I enjoyed building relationships with customers and resolving their issues effectively.
I app...
Interview Preparation Tips
Customer Service Representative Interview Questions asked at other Companies
Selected
I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.
(3 Questions)
- Q1. Oral technical interview by service manager at office.
- Q2. He has check my performance customer site for a week. Then select.
- Q3. Regarding error code
(2 Questions)
- Q1. Checked performance
- Q2. Yes checked performance
Interview Preparation Tips
Engineer- Customer Support Interview Questions asked at other Companies
iQor Global Services interview questions for popular designations
I applied via Campus Placement and was interviewed before Jul 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About soldering skills and components knowledgeable likes resistance, diodes, capacitors,and self induction.
- Q2. Solder wire ratio and temperature of iron,basic tools used in rework.
- Ans.
The solder wire ratio and temperature of iron are crucial in rework. Basic tools include soldering iron, solder wire, flux, desoldering pump, and tweezers.
The ideal solder wire ratio is 60/40 or 63/37 (tin/lead).
The temperature of the iron should be set according to the type of component being soldered.
Basic tools used in rework include soldering iron, solder wire, flux, desoldering pump, and tweezers.
Flux is used to c...
Interview Preparation Tips
Repair Technician Interview Questions asked at other Companies
Interview questions from similar companies
I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What is Non-PO?
- Ans.
Non-PO refers to purchases made without a purchase order.
Non-PO purchases are made without a formal purchase order.
These purchases are typically made for urgent or small items.
Non-PO purchases may require additional approval or documentation.
Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.
- Q2. What does FB03 stand for in SAP?
- Ans.
FB03 is a transaction code in SAP used to display financial accounting documents.
FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.
It allows users to search for documents based on various criteria such as document number, posting date, and company code.
FB03 also provides options to display document details, line items, and accounting entries.
It is commonly used by finance an...
- Q3. What are the types of Fixed Assets?
- Ans.
Fixed assets can be categorized into tangible and intangible assets.
Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.
Intangible assets include patents, copyrights, trademarks, and goodwill.
Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.
Fixed assets are recorded on the balance sheet and are subje...
Interview Preparation Tips
Skills evaluated in this interview
I applied via Walk-in and was interviewed in Oct 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Only questions related to their profile.
Interview Preparation Tips
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself.
- Q2. Do you believe in Team Work or Individual work.
- Q3. Tell me about previous experience & unforgettable movement in previous company .
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.
(4 Questions)
- Q1. What are your salary expectations?
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
Interview is not that difficult if you're confident...
Senior Associate Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 10 Jun 2021
I applied via Recruitment Consultant and was interviewed before Jun 2020. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Interview was normal, they will asked about yourself and about your previous work experience nothing else.
Interview Preparation Tips
iQor Global Services Interview FAQs
Some of the top questions asked at the iQor Global Services interview for freshers -
The duration of iQor Global Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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iQor Global Services Interviews By Designations
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Interview Questions for Popular Designations
iQor Global Services Interview Process for Freshers
based on 4 interviews
Interview experience
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iQor Global Services Reviews and Ratings
based on 895 reviews
Rating in categories
Noida,
Greater Noida
+11-5 Yrs
₹ 2.5-5.5 LPA
|
Senior Agent
184
salaries
|  ₹2.7 L/yr - ₹5.2 L/yr |
|
Senior Executive
107
salaries
| ₹2.6 L/yr - ₹5.6 L/yr |
|
Agent
101
salaries
| ₹2 L/yr - ₹4 L/yr |
|
Charge Back Analyst
81
salaries
| ₹2.2 L/yr - ₹4.5 L/yr |
|
Repair Engineer
58
salaries
| ₹1.2 L/yr - ₹4 L/yr |
Teleperformance
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