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International Game Technology Customer Service Executive Interview Questions and Answers for Experienced

Updated 23 Jul 2021

1 interview found

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I applied via Referral and was interviewed in Jan 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - I had introduced myself very clearly and I had shared previous job role with main aspects .
The main thing is that they check only communication whether it is Average or Good ...
For that they said that you will have to talk any subject ..I had selected social media and their disadvantages.
Then I was selected for Air India Customer Service Executive..
Only communication matters .

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Excellent quality of questions were asked

3

One-on-one Round (3 Questions)

  • Q1. How to deal with a frustrating customer?
  • Q2. Why would a customer gets frustrated?
  • Q3. How to handle customers

I applied via Referral and was interviewed before Dec 2020.

Interview Questions

  • Q1. What do you know about gaming? What types of games have you played. What are the steps to be followed when game starts lagging View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was quit cool. Be relaxed
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Sep 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Previous experinces about your work profile.
3

One-on-one Round (1 Question)

  • Q1. How you are perfect for this Job, they will ask situation based question of handling customers.
4

One-on-one Round (1 Question)

  • Q1. Writing and communication skill check.
Interview experience
3
 Average
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Aptitude Test Round

Excellent quality of questions were asked

3

One-on-one Round (3 Questions)

  • Q1. How to deal with a frustrating customer?
  • Q2. Why would a customer gets frustrated?
  • Q3. How to handle customers

I applied via Approached by Company and was interviewed in Mar 2022.

3 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. It was good experienve
  • Q2. Self introduction and general quiestions overall experience
2

One-on-one Round (1 Question)

  • Q1. Previous company experiences
3

HR Round (1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Only 3 rounds in total......it was nice experience...friendly managers and hrs

I applied via Referral and was interviewed before Dec 2020.

Interview Questions

  • Q1. What do you know about gaming? What types of games have you played. What are the steps to be followed when game starts lagging View Answers (1)

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was quit cool. Be relaxed

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based on 1 International Game Technology interview
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International Game Technology Customer Service Executive Salary
based on 36 salaries
₹1.4 L/yr - ₹3.8 L/yr
13% less than the average Customer Service Executive Salary in India
View more details

International Game Technology Customer Service Executive Reviews and Ratings

based on 11 reviews

3.3/5

Rating in categories

3.7

Skill development

3.9

Work-Life balance

3.9

Salary & Benefits

3.8

Job Security

4.0

Company culture

3.8

Promotions/Appraisal

3.9

Work Satisfaction

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