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International Game Technology Desktop Support Engineer L1 Interview Questions and Answers

Updated 28 Oct 2021

International Game Technology Desktop Support Engineer L1 Interview Experiences

1 interview found

I applied via Naukri.com

Interview Questionnaire 

4 Questions

  • Q1. Deep knowledge hardaware or port devices
  • Q2. Server question
  • Q3. Ticket tools
  • Q4. How Ticket tools working
  • Ans. 

    Ticket tools are software applications used to manage and track support requests or incidents.

    • Ticket tools allow users to create, assign, and prioritize tickets based on urgency and impact.

    • They provide a centralized location for communication and collaboration between support teams and end-users.

    • Ticket tools often include features such as automated notifications, reporting, and analytics.

    • Examples of popular ticket tool...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No more advice calm and proper listen question. slow and clear voice answer

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about basic introductions
  • Ans. 

    Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.

    • Start by greeting the person, such as 'Hello' or 'Hi'

    • Provide your name, such as 'My name is John'

    • Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

    • End with a question or statement to continue the conversation, like 'How can I

  • Answered by AI
  • Q2. Tell me about inhand salary
  • Ans. 

    Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.

    • Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

    • It is different from the gross salary, which is the total amount before deductions.

    • Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

    • Empl...

  • Answered by AI
Round 2 - One-on-one 

(3 Questions)

  • Q1. Brief introduction
  • Q2. Tell me about family backgrounds
  • Ans. 

    My family background is diverse and includes a mix of cultures and traditions.

    • My family consists of members from different cultural backgrounds.

    • We celebrate various holidays and traditions from different cultures.

    • Family gatherings often involve a blend of different cuisines and customs.

  • Answered by AI
  • Q3. Why you want to join this company
  • Ans. 

    I am impressed by the company's reputation for excellent customer service and innovative solutions.

    • Company's reputation for excellent customer service

    • Innovative solutions offered by the company

    • Opportunity for growth and development in the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it.good environment
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Knowledge of technical aspects related to games.

Round 2 - Technical 

(3 Questions)

  • Q1. How do you handle customer support in a CX (Customer Experience) role?
  • Ans. 

    I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.

    • Actively listen to customers to understand their concerns and needs

    • Empathize with customers to show understanding and build rapport

    • Provide timely and effective solutions to resolve customer issues

    • Follow up with customers to ensure their satisfaction and address any fur

  • Answered by AI
  • Q2. Game issues gamers face during gameplay, i.e. Fps, lag, network related questions.
  • Ans. 

    Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.

    • Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.

    • Lag can be due to poor internet connection, server issues, or high ping.

    • Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.

  • Answered by AI
  • Q3. Practical questions like how you can handle a customer who faced this issue relatedto game for example network related. Then how can you help him.
Round 3 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. Discussion related to Shift timings, increment etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company unless you require permanent work from home. They make false promises to candidates and deny everything they stated during the hiring process. The management is very poor.

Interview Questionnaire 

17 Questions

  • Q1. Find if a string is substring of other string
  • Ans. 

    The function checks if a string is a substring of another string.

    • Use the built-in string methods like 'indexOf' or 'includes' to check for substring.

    • If the language supports regular expressions, you can also use them to find substrings.

    • Consider the case sensitivity of the strings when comparing.

  • Answered by AI
  • Q2. Write a code to multiply two matrices of dimension M*N and N*K
  • Ans. 

    Code to multiply two matrices of dimension M*N and N*K.

    • Create a result matrix of dimension M*K.

    • Iterate through each row of the first matrix.

    • For each row, iterate through each column of the second matrix.

    • For each element in the row of the first matrix, multiply it with the corresponding element in the column of the second matrix.

    • Sum up the products and store the result in the corresponding position of the result matrix.

    • ...

  • Answered by AI
  • Q3. Write a Sql to perform Matrix Multiplication.Two tables has three columns row,col and value
  • Ans. 

    SQL query to perform matrix multiplication using two tables with row, col, and value columns.

    • Use JOIN operation to combine the two tables based on matching row and col values.

    • Use GROUP BY clause to group the result by row and col values.

    • Use SUM function to calculate the dot product of corresponding row and col values.

    • Use INSERT INTO statement to insert the result into a new table.

  • Answered by AI
  • Q4. What is prototype in javascript?
  • Ans. 

    Prototype in JavaScript is an object that is associated with every function and object by default.

    • Prototype is used to add properties and methods to an object.

    • It allows objects to inherit properties and methods from other objects.

    • Modifying the prototype of a function affects all instances of that function.

    • Prototypes can be used to create new objects based on existing objects.

    • The prototype chain allows for property and

  • Answered by AI
  • Q5. How do we write classes in javascript?
  • Ans. 

    Classes in JavaScript are written using the class keyword.

    • Use the class keyword followed by the class name to define a class.

    • Use the constructor method to initialize class properties.

    • Add methods to the class using the class prototype.

    • Use the new keyword to create an instance of the class.

  • Answered by AI
  • Q6. There is a ladder of N steps.We can either take 1 step or 2 steps.In how many different ways one can climb the ladder?
  • Ans. 

    The number of different ways to climb a ladder of N steps by taking 1 or 2 steps at a time.

    • This is a classic problem that can be solved using dynamic programming.

    • The number of ways to climb N steps is equal to the sum of the number of ways to climb N-1 steps and N-2 steps.

    • The base cases are when N is 0 or 1, where there is only 1 way to climb the ladder.

    • For example, for N=4, there are 5 different ways: [1, 1, 1, 1], [1

  • Answered by AI
  • Q7. Print a square matrix in spiral order
  • Ans. 

    Print a square matrix in spiral order

    • Start by defining the boundaries of the matrix

    • Iterate through the matrix in a spiral pattern, printing each element

    • Adjust the boundaries after each iteration to move inward

    • Repeat until all elements are printed

  • Answered by AI
  • Q8. Given a table with 3 columns StudentName,Subject and Marks.Write a sql to retrieve second highest Marks Obtained for each student
  • Ans. 

    Retrieve the second highest marks obtained by each student from a table with student name, subject, and marks.

    • Use the RANK() function to assign a rank to each row based on the marks in descending order.

    • Filter the result to only include rows with rank 2 for each student.

    • Group the result by student name to get the second highest marks for each student.

  • Answered by AI
  • Q9. Given a Website with header,footer,side ads(Google ads,Internal ads).How will you extract only useful data from the page
  • Q10. Difference between .live() and .delegate() in jquery
  • Ans. 

    The .live() method attaches an event handler to the current and future elements, while .delegate() attaches an event handler to a parent element.

    • The .live() method is deprecated in newer versions of jQuery.

    • The .delegate() method is preferred over .live() for performance reasons.

    • Both methods are used to handle events for dynamically added elements.

    • Example: $(document).live('click', 'button', function() { ... });

    • Example:...

  • Answered by AI
  • Q11. What is chaining in jquery?
  • Ans. 

    Chaining in jQuery allows multiple methods to be called on a single element in a single line of code.

    • Chaining simplifies code and improves readability.

    • Each method in the chain operates on the result of the previous method.

    • The chain ends with a method that does not return a jQuery object.

    • Example: $('div').addClass('highlight').fadeOut();

  • Answered by AI
  • Q12. What is callback function?
  • Ans. 

    A callback function is a function that is passed as an argument to another function and is executed later.

    • Callback functions are commonly used in event-driven programming.

    • They allow asynchronous execution of code.

    • Callback functions can be used to handle responses from APIs or user interactions.

    • They can be anonymous functions or named functions.

    • Example: setTimeout(function() { console.log('Hello!'); }, 1000);

  • Answered by AI
  • Q13. What is .bind() function in jquery?
  • Ans. 

    The .bind() function in jQuery is used to attach an event handler function to one or more elements.

    • It allows you to specify the event type and the function to be executed when the event occurs.

    • The .bind() function can be used to bind multiple events to the same element.

    • It can also be used to pass additional data to the event handler function.

    • The .bind() function is deprecated in jQuery version 3.0 and above. It is reco

  • Answered by AI
  • Q14. Find the angle between hour handle and minute handle in a clock
  • Ans. 

    The angle between the hour and minute hands of a clock can be calculated using a formula.

    • The hour hand moves 30 degrees per hour and 0.5 degrees per minute.

    • The minute hand moves 6 degrees per minute.

    • Calculate the angle between the two hands using the formula: |30H - 11M/2|, where H is the hour and M is the minute.

  • Answered by AI
  • Q15. Is it possible to create slideshow without using javascript
  • Ans. 

    Yes, it is possible to create a slideshow without using JavaScript.

    • Use CSS animations and transitions to create the slideshow.

    • Use HTML and CSS to structure and style the slideshow.

    • Utilize keyframe animations to create the slide transitions.

    • Use radio buttons or checkboxes to control the slideshow navigation.

    • Apply the :target pseudo-class to create a simple slideshow without JavaScript.

  • Answered by AI
  • Q16. Questions about my current project and academic project
  • Q17. Given two points A and B with distance between them lets say D.there are N men who want to go from point A to point B.All men walk with same speed.They also have one scooter with them which has speed grea...
  • Ans. 

    The men can take turns riding the scooter, allowing them to reach point B faster.

    • The men can form a queue and take turns riding the scooter.

    • The person riding the scooter can drop it off at a certain point and the next person can pick it up.

    • The scooter can be passed along the line of men until everyone reaches point B.

  • Answered by AI

Interview Preparation Tips

Skills: Algorithm, Javascript
College Name: na

Skills evaluated in this interview

Analyst Interview Questions & Answers

Oyo Rooms user image Shobhit Shrivas

posted on 1 Nov 2015

I applied via Campus Placement

Interview Questionnaire 

7 Questions

  • Q1. I was asked 2 questions from a course called principle of economics, such as what is elasticity etc
  • Q2. It was again from my course work they asked me how to solve linear programming problem graphically
  • Q3. Then they asked me to tell me about my self
  • Q4. They asked me to estimate number of microwaves manufactured in india per year
  • Q5. Then I was asked what is my biggest achivement till now
  • Q6. Then I was asked if I have any question for them
  • Q7. He gave me 15 min to convence him so that he hirs me for his company

Interview Preparation Tips

Round: Resume Shortlist
Experience: They were mainly looking for people who has or worked in Start ups or who has some good PORs. They also shortlisted students with CGPA of more than 7.5.
Tips: Try taking good PORs and maintain a healthy CGPA. Make a one page resume.

Round: Technical Interview
Experience: It was good. This was my first interview, I was bit nurvous for obvious reasons but controlled my emotions perfectly. As interview progressed things started becoming normal.
Tips: Be confidant of what ever you speak. Try hidding you nervousness, its okay if you are not able to answer any question but make strong comeback in next.

Round: HR Interview
Experience: I was very confidant of myself and told some 8-9 qualities that I have and gave examples of where I used them in past.
Tips: Again be very confidant. Its okay if you fumble in between but make strong comeback. look into the eyes of interviewer it shows you are confidant. Don't lie, be yourself.

General Tips: Keep working hard, there is no subsitute of hardwork, even in IITs. And don't forget sometimes you have to loose small battels to win Wars.
All the best:)
Skills:
Duration: 8-10weeks
College Name: IIT Madras
Motivation: Oyo is progressing very fast and I wanted to be the part of there amazing journey.
Funny Moments: I kept looking into the eyes of both of my interviewer just to show them I was very confidant but the reality is I was very nervous and I was bluffing them:). After interview I had a headache.

Analyst Interview Questions & Answers

Oyo Rooms user image Sushant Dogra

posted on 2 Nov 2015

I applied via Campus Placement

Interview Preparation Tips

Round: Puzzle Interview
Experience: basic Guesstimation questtions,
for eg. estimate the no of sleeping all over the world right now.

Tips: Walk the interviewer through your thinking process.
donot make vague guesses.

Round: HR Interview
Experience: 1 Tell us 5 reasons why we should hire you.
2 being an electrical engineering student, why have you applied for a analytic s/operations job profile.

Skills: Ability To Cope Up With Stress, Guesstimation Cases
Duration: 2
College Name: IIT Madras

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self Why do you want to work in Oyo What is the life in Bangalore
  • Ans. 

    I am a dedicated professional with experience in management. I want to work in Oyo for its innovative approach to hospitality. Life in Bangalore is vibrant and diverse.

    • I have a strong background in management and leadership roles

    • I am attracted to Oyo for its innovative technology-driven approach to hospitality

    • Bangalore offers a vibrant cultural scene with diverse food options and entertainment

    • The city is known for its

  • Answered by AI
  • Q2. Same question
  • Q3. About salary

I was interviewed before Feb 2021.

Round 1 - Coding Test 

(3 Questions)

Round duration - 90 minutes
Round difficulty - Medium

Questions on aptitude, English, logical reasoning, C/C++ and 5 coding ques. (only pseudo code).

  • Q1. 

    Minimum Jumps Problem Statement

    Bob and his wife are in the famous 'Arcade' mall in the city of Berland. This mall has a unique way of moving between shops using trampolines. Each shop is laid out in a st...

  • Ans. 

    Find the minimum number of trampoline jumps Bob needs to make to reach the final shop, or return -1 if it's impossible.

    • Use Breadth First Search (BFS) algorithm to find the minimum number of jumps required.

    • Keep track of the visited shops to avoid revisiting them.

    • If a shop has an Arr value of 0, it is impossible to reach the final shop.

    • Return -1 if the final shop cannot be reached.

  • Answered by AI
  • Q2. 

    Smallest Window Problem Statement

    Given two strings, S and X, your task is to find the smallest substring in S that contains all the characters present in X.

    Example:

    Input:
    S = "abdd", X = "bd"
    Outpu...
  • Ans. 

    Find the smallest substring in S that contains all characters in X.

    • Use a sliding window approach to find the smallest window in S containing all characters of X.

    • Maintain a hashmap to keep track of characters in X and their frequencies in the current window.

    • Slide the window to the right, updating the hashmap and shrinking the window until all characters in X are present.

    • Return the smallest window found.

    • Example: S = 'abd

  • Answered by AI
  • Q3. 

    Rat in a Maze Problem Statement

    You need to determine all possible paths for a rat starting at position (0, 0) in a square maze to reach its destination at (N-1, N-1). The maze is represented as an N*N ma...

  • Ans. 

    Find all possible paths for a rat in a maze from start to destination.

    • Use backtracking to explore all possible paths in the maze.

    • Keep track of visited cells to avoid revisiting them.

    • Return paths in alphabetical order as a list of strings.

  • Answered by AI
Round 2 - Face to Face 

(3 Questions)

Round duration - 60 minutes
Round difficulty - Easy

Questions based on OOPS were asked in this round.

  • Q1. What is a virtual function?
  • Ans. 

    A virtual function is a function in a base class that is declared using the keyword 'virtual' and can be overridden by a function with the same signature in a derived class.

    • Virtual functions allow for dynamic polymorphism in C++

    • They are used in inheritance to achieve runtime polymorphism

    • Virtual functions are declared in a base class and can be overridden in derived classes

    • They are called based on the type of object bei...

  • Answered by AI
  • Q2. What are the types of polymorphism in Object-Oriented Programming?
  • Ans. 

    Types of polymorphism in OOP include compile-time (method overloading) and runtime (method overriding) polymorphism.

    • Compile-time polymorphism is achieved through method overloading, where multiple methods have the same name but different parameters.

    • Runtime polymorphism is achieved through method overriding, where a subclass provides a specific implementation of a method that is already defined in its superclass.

    • Polymor...

  • Answered by AI
  • Q3. What is the difference between deep copy and shallow copy?
  • Ans. 

    Deep copy creates a new object and recursively copies all nested objects, while shallow copy creates a new object and copies only the references to nested objects.

    • Deep copy creates a new object and copies all nested objects, while shallow copy creates a new object and copies only the references to nested objects.

    • In deep copy, changes made to the original object do not affect the copied object, while in shallow copy, ch...

  • Answered by AI
Round 3 - HR 

Round duration - 30 minutes
Round difficulty - Easy

HR round with typical behavioral problems.

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAMakeMyTrip interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, OOPSTime required to prepare for the interview - 5 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Interview Preparation Tips

Skill Tips: To crack Yatra interview Java, Data Structures and Algorithms concepts should be clear.
Skills: Java, Data structures, Algorithm
College Name: na

Interview Preparation Tips

Round: Test
Experience: 1. Rotate a matrix by 90 degrees clockwise.( He asked me have you heard of question.I said Yes.Then he asked me to code)2. Find vertical sum of nodes present in same vertical line in binary tree. ( He again asked me have you heard of question. I have heard it but didn’t remember the approach. It took some time and then I started telling my approach.He aasked me to write code and question regarding get sums from left to right , for which I made use of linked hashmap)
Overall It was very cool for me
Total Questions: 2

Round: Test
Experience: 1.Reverse K blocks of nodes in linked list.There are two interviewers this time, probably, guy was senior he was asking me question.He was very particular in coding. Checked every edge case.and asked me evrything.Initially I told the approach and then started coding.2.Find min in stack in O(1)Pretty straightforward written code.Again he checked all edge cases with my code.3. Then asked about counting sort and its code.4. And a simple question on array sorting.

Round: HR Interview
Experience: I thought this was last round as they have said like.She asked me about my strengths and challenges I faced.How I overcame through it1.Basic question on oops concepts.(runtime polymorphism).
2.Design tables for getting all employees under manager. I screwed it little bit.But some how I got answer which I was not satisfied as well.I was expecting result either yes/no.But they called me for another round of interview may be because of my expected salary which was high compared to my previous.

Round: Technical Interview
Experience: 1.Given “aaabbbccc” it should return “a3b3c3″ in place. Initially I explained brute force approach then he said array has 2n space.I was able to remember approach for quicksort and started explaining after which I grew confident on it.He was satisfied.Questions on time complexity of algo and space complexity discussions.2.Again a question on OOPs.This time I was completely wrong in answering it.I thought interview with yatra was closing for me.He was not satisified much with this.Luckily, there was another round with manager.

Round: Other Interview
Experience: 1.He asked me to find words which are having particular pattern.Then I said it was KMP algo. Can I explain it ?? I started explaining approach, may be he was busy with something, he asked me to write pseudo code.He left the room for 15 mins then he came back I had almost completed the code, which he was satisified.Some basic questions on spring ( my previous work was related to it). Then my expected salary and my position If I got selected in yatra were discussed.

College Name: NA
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What are the top questions asked in International Game Technology Desktop Support Engineer L1 interview?

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