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I applied via Naukri.com
Understanding hardware and port devices is crucial for troubleshooting and supporting desktop environments effectively.
Familiarity with USB, HDMI, and Ethernet ports and their functions.
Knowledge of common hardware components like RAM, CPU, and hard drives.
Ability to diagnose connectivity issues with peripherals like printers and scanners.
Experience with installing and configuring hardware devices, such as external dri...
Ticket tools are software applications used to manage and track support requests or incidents.
Ticket tools allow users to create, assign, and prioritize tickets based on urgency and impact.
They provide a centralized location for communication and collaboration between support teams and end-users.
Ticket tools often include features such as automated notifications, reporting, and analytics.
Examples of popular ticket tool...
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I applied via Indeed and was interviewed in Sep 2023. There were 4 interview rounds.
I appeared for an interview before Feb 2024.
Knowledge of technical aspects related to games.
I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.
Actively listen to customers to understand their concerns and needs
Empathize with customers to show understanding and build rapport
Provide timely and effective solutions to resolve customer issues
Follow up with customers to ensure their satisfaction and address any fur...
Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.
Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.
Lag can be due to poor internet connection, server issues, or high ping.
Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.
I applied via Company Website and was interviewed in Dec 2019. There were 4 interview rounds.
Explanation of row number, rank, dense rank, partition by, indexing joins, and query optimization techniques.
Row number is a function that assigns a unique number to each row in a result set.
Rank is a function that assigns a rank to each row based on the values in a specified column.
Dense rank is a function that assigns a rank to each row based on the values in a specified column, but with no gaps in the ranking.
Partit...
Real-time examples of data analytics
Predictive maintenance in manufacturing
Real-time fraud detection in banking
Personalized recommendations in e-commerce
Real-time traffic analysis for smart cities
Real-time health monitoring in medical devices
I applied via Company Website and was interviewed before Dec 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.
I applied via Campus Placement and was interviewed before Oct 2021. There were 2 interview rounds.
Scaling refers to increasing capacity of a system. Horizontal scaling adds more machines, while vertical scaling adds more resources to a machine.
Horizontal scaling involves adding more machines to a system to increase capacity
Vertical scaling involves adding more resources to a machine to increase capacity
Use cases for horizontal scaling include handling increased traffic or adding redundancy
Use cases for vertical sca...
I applied via IIM Jobs and was interviewed in Jun 2024. There were 3 interview rounds.
SQL Coding Test - asked 5 queries related to joins, ranks, group by
Asked guesstimates, technical CV Question, case
Asked guesstimate, market entry question, case
Process Associate
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salaries
| ₹2 L/yr - ₹4 L/yr |
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