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I applied via Recruitment Consultant and was interviewed in Dec 2021. There were 4 interview rounds.
I bring strong communication skills and a passion for helping customers, making me an ideal fit for your support team.
Proven track record in customer support, resolving issues efficiently and enhancing customer satisfaction.
Experience in handling high-pressure situations, such as managing multiple inquiries during peak hours.
Strong problem-solving skills demonstrated by successfully troubleshooting technical issues for...
Customer support is the assistance provided to customers before, during, and after a purchase.
Helping customers with their queries and concerns
Providing technical assistance
Resolving complaints and issues
Offering product or service information
Ensuring customer satisfaction
Building customer relationships
Top trending discussions
I appeared for an interview before Feb 2024.
Knowledge of technical aspects related to games.
I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.
Actively listen to customers to understand their concerns and needs
Empathize with customers to show understanding and build rapport
Provide timely and effective solutions to resolve customer issues
Follow up with customers to ensure their satisfaction and address any fur
Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.
Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.
Lag can be due to poor internet connection, server issues, or high ping.
Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.
Question completely out of domain
I applied via IIM Jobs and was interviewed in Jun 2024. There were 3 interview rounds.
SQL Coding Test - asked 5 queries related to joins, ranks, group by
Asked guesstimates, technical CV Question, case
Asked guesstimate, market entry question, case
I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.
3 online dsa questions easy to medium
I applied via Naukri.com and was interviewed in Aug 2023. There were 3 interview rounds.
A bug in an application is an error, flaw, failure, or fault in the software code that causes it to produce incorrect or unexpected results.
Bugs can range from simple syntax errors to complex logic issues.
Common types of bugs include logic errors, syntax errors, and runtime errors.
Examples of bugs include a calculator app displaying incorrect results, a website crashing when a specific button is clicked, or a game free
Bug life cycle includes identification, reporting, fixing, retesting, and closing.
Identification: Bug is identified by testers during testing.
Reporting: Testers report the bug to developers.
Fixing: Developers fix the bug in the code.
Retesting: Testers retest the fixed bug to ensure it is resolved.
Closing: Once bug is confirmed fixed, it is closed.
I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.
SQL query to retrieve employee names and their salaries from a table
Use SELECT statement to retrieve data
Specify the columns you want to retrieve (employee names and salaries)
Specify the table name where the data is stored
VLOOKUP is a function in Excel used to search for a value in a table and return a corresponding value.
VLOOKUP searches for a value in the first column of a table and returns a value in the same row from a specified column.
The formula syntax is =VLOOKUP(lookup_value, table_array, col_index_num, [range_lookup]).
Example: =VLOOKUP(A2, B2:D10, 3, FALSE) will search for the value in cell A2 in the range B2:D10 and return the...
posted on 20 Dec 2021
I appeared for an interview in Oct 2021.
Round duration - 90 Minutes
Round difficulty - Medium
The first round was scheduled in the evening time.
First of all interviewer introduced himself and after my introduction
He directly shoot first DSA question. The question was easy but conceptual. I have solved some question with same concept and he ask me to share the screen and code in online compiler. Finally I was able to get correct output with all the use cases and I was like "Half work done!"
Then he asked me very core concepts of JavaScript along with that Some Output based questions.
Then finally he asked me theory questions on React along with my experience in React.
The interviewer was very helpful as well as polite. I don't think if he will not help me during interview I could crack the interview
Ninja is relocating to a place called NinjaGram, and for school admission, he is required to identify if a given sentence is a pangram. Your task is to assist Ninja in determini...
Yes, the sentence is a pangram if it includes every letter of the English alphabet at least once.
Check if the sentence contains all 26 letters of the English alphabet.
Convert the sentence to lowercase to simplify the checking process.
Use a set to keep track of the letters present in the sentence.
Iterate through the sentence and add each unique letter to the set.
After iterating, check if the set contains all 26 letters.
Tip 1 : Code at least a single problem on your favourite coding platform with proper understanding of concept.
Tip 2 : Work on your resume, specifically try to grab some technical achievements(Hackathons, GSoc, etc) along with your degree which can stand out you from other candidates.
Tip 3 : Ask your friend for some mock interviews which can help you to excel in interview.
Tip 1 : Project description should contain maximum keywords mentioned in Job Description. Success Matrix of project will give you an edge in the interview.
Tip 2 : Resume should be one page along with some clickable GitHub and Achievments links if possible.
I applied via Internshala and was interviewed in Feb 2024. There were 2 interview rounds.
Aptitude questions were pretty easy like on speed etc
Coding questions were also easy like patterns code, reverse string just basics
Process Associate
335
salaries
| ₹1.1 L/yr - ₹5.6 L/yr |
Customer Service Executive
36
salaries
| ₹1.5 L/yr - ₹3.9 L/yr |
Customer Care Executive
36
salaries
| ₹1.5 L/yr - ₹4.2 L/yr |
Software Engineer
27
salaries
| ₹3.5 L/yr - ₹14.7 L/yr |
Senior Software Engineer
23
salaries
| ₹4.4 L/yr - ₹15.6 L/yr |
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Ubisoft Entertainment
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