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Infosys Technical Support Engineer 1 Interview Questions and Answers

Updated 14 Jul 2023

Infosys Technical Support Engineer 1 Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. SQL basics questions and RPA releted questions.
  • Q2. SQL basic Commands update select, delete and truncate syntex . Concatenation , inner join, union , V look up
  • Q3. What is RPA, brief discription about automation anywhere, advantage. Blue prism.
  • Ans. 

    RPA stands for Robotic Process Automation. Automation Anywhere and Blue Prism are popular RPA tools used for automating repetitive tasks.

    • RPA is a technology that uses software robots to automate repetitive tasks.

    • Automation Anywhere is a leading RPA tool that allows organizations to automate business processes.

    • Blue Prism is another popular RPA tool known for its scalability and security features.

    • Advantages of RPA includ...

  • Answered by AI
  • Q4. Which automation tool is famous in market.
  • Ans. 

    Selenium is a famous automation tool in the market.

    • Selenium is widely used for automating web applications.

    • It supports multiple programming languages such as Java, Python, and C#.

    • Selenium Grid allows for parallel test execution across different browsers and operating systems.

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Salary expectation and behaviour questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - As fresher, they will ask basic questions and check your confidence and language.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
  • Q2. SQL Queries on Joins
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

The test is about grammatical knowledge.

Round 2 - HR 

(2 Questions)

  • Q1. Why you want to joine our company
  • Q2. Tell me about your last organisation
Round 3 - Technical 

(2 Questions)

  • Q1. Why you want to joine the company
  • Q2. Where you see yourself after 5years
Round 4 - Technical 

(2 Questions)

  • Q1. What is ethernet
  • Ans. 

    Ethernet is a networking technology commonly used for connecting devices in a local area network (LAN).

    • Ethernet is a system for connecting a number of computer systems to form a local area network (LAN).

    • It uses a protocol called CSMA/CD (Carrier Sense Multiple Access with Collision Detection) to manage traffic on the network.

    • Ethernet cables are commonly used to physically connect devices to a network switch or router.

    • E...

  • Answered by AI
  • Q2. What is network
  • Ans. 

    A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.

    • Networks can be wired or wireless

    • Common types of networks include LAN (Local Area Network) and WAN (Wide Area Network)

    • Networks can be private (intranet) or public (internet)

    • Examples of network devices include routers, switches, and modems

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Faith on yourself

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company

Round 1 - Group Discussion 

Talk about one of three topics for 2 mins

Round 2 - Technical 

(2 Questions)

  • Q1. What is DHCP and why do we use it what is dns How does DHCP work in a network What is the role of a router What is a gateway How to boot into safemode
  • Ans. 

    DHCP is a network protocol that automatically assigns IP addresses to devices, DNS translates domain names to IP addresses, routers connect networks, gateways connect networks with different protocols, booting into safe mode allows troubleshooting.

    • DHCP automatically assigns IP addresses to devices on a network

    • DNS translates domain names to IP addresses for easier access

    • Routers connect different networks together to ena...

  • Answered by AI
  • Q2. What is IP address What are the classes of IP What is workgroup and domain What is BSOD What is 32 bit and 64 bit OS SSD vs HDD explain windows boot process System keeps restarting. Steps to resolve how to...
  • Ans. 

    IP address is a unique identifier assigned to each device connected to a network. Classes of IP include A, B, C, D, and E. Workgroup and domain are network organization structures. BSOD is Blue Screen of Death.

    • IP address is a unique numerical label assigned to each device on a network

    • Classes of IP include A, B, C, D, and E with different ranges of addresses

    • Workgroup is a peer-to-peer network where each computer has its...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for DXC Technology Technical Support Engineer interview:
  • Troubleshooting
  • A+
  • N+
Interview preparation tips for other job seekers - Prepare well, practice self-intro and roles and responsibilities, be on time. Good LUCK!!!

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About Switching
  • Q2. About Routers switching, LAN, SD-WAN

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for offering me
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Speak about any of your interested for 2 minutes

Round 2 - One-on-one 

(1 Question)

  • Q1. Questions from CV
Round 3 - HR 

(1 Question)

  • Q1. Salary Discussion
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Walk-in and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What will you do if you were selected as pm
  • Q2. What's difference between luck and hardwork
Round 2 - HR 

(2 Questions)

  • Q1. The hR said do prepare for process you would be receive the call for next round and you are selected for underwriting role but i didn't receive any call
  • Q2. I tried to touch with recruiter but they ignored my call and msg

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is a Firewall and ip binding
  • Ans. 

    A firewall is a network security system that monitors and controls incoming and outgoing network traffic based on predetermined security rules.

    • Firewalls can be hardware or software-based

    • They can be configured to block or allow traffic based on IP addresses, ports, protocols, and other criteria

    • Firewalls can also be used to create virtual private networks (VPNs) for secure remote access

    • IP binding is the process of associ...

  • Answered by AI
Round 3 - Aptitude Test 

I m best computer hadware and network troubleshooting team leader

Interview Preparation Tips

Topics to prepare for Cognizant Technical Support Engineer interview:
  • Networking
  • Computer Hardware
  • outlook 365
Interview preparation tips for other job seekers - SAP hana is a very important
company requirement

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. TCP ip Osi model Troubleshooting situational IP addressing Mac address DNS DHCP
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself Why should we hire you Salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to answer every questions
If you don't know any answer tell you will go through it later
And be confident

Infosys Interview FAQs

How many rounds are there in Infosys Technical Support Engineer 1 interview?
Infosys interview process usually has 3 rounds. The most common rounds in the Infosys interview process are Resume Shortlist, Technical and HR.
What are the top questions asked in Infosys Technical Support Engineer 1 interview?

Some of the top questions asked at the Infosys Technical Support Engineer 1 interview -

  1. What is RPA, brief discription about automation anywhere, advantage. Blue pri...read more
  2. Which automation tool is famous in mark...read more
  3. SQL basic Commands update select, delete and truncate syntex . Concatenation , ...read more

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Infosys Technical Support Engineer 1 Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
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Infosys Technical Support Engineer 1 Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

2.0

Salary

5.0

Job security

4.0

Company culture

2.0

Promotions

4.0

Work satisfaction

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