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Infosys Senior Technical Support Engineer Interview Questions and Answers for Experienced

Updated 7 May 2023

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before May 2022.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Walk me through your day to day work
  • Q2. Discuss technical support Engineer work as per questions supurting L1 & L2 queries.

Interview Preparation Tips

Interview preparation tips for other job seekers - Discuss technical support Engineer detail day to day work & difficulties.
Follow by hr round,

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Sep 2024.

3 Interview Rounds

1

Group Discussion Round

Jam session on random topics

2

Technical Round (1 Question)

  • Q1. Realted to wan and lan
3

HR Round (1 Question)

  • Q1. Salry discussion

I applied via Approached by Company and was interviewed in Jan 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. Network problem and desktop support related questions
3

HR Round (1 Question)

  • Q1. Technical questions for interview
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Mar 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce yourself and run through the resume
  • Q2. Educational background and qualifications
2

Technical Round (1 Question)

  • Q1. Technical interview with team leader

Interview Preparation Tips

Interview preparation tips for other job seekers - Operations round with director
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Aptitude Test Round

The test is about grammatical knowledge.

2

HR Round (2 Questions)

  • Q1. Why you want to joine our company
  • Q2. Tell me about your last organisation
3

Technical Round (2 Questions)

  • Q1. Why you want to joine the company
  • Q2. Where you see yourself after 5years
4

Technical Round (2 Questions)

  • Q1. What is ethernet
  • Q2. What is network

Interview Preparation Tips

Interview preparation tips for other job seekers - Faith on yourself

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Feb 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. What is your hobby
2

One-on-one Round (2 Questions)

  • Q1. Why did you do masters and why have you entered in IT sector
  • Q2. Are you able to relocate in gurugram
3

One-on-one Round (1 Question)

  • Q1. Troubleshooting of network

Interview Preparation Tips

Topics to prepare for Accenture Desktop Support Engineer interview:
  • strong english communication ski
Interview preparation tips for other job seekers - Be confident, be familiar with your resume

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (1 Question)

  • Q1. KNOW ALL aboyt linux and database
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should I hired you
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. All over questions desk Stop support related
  • Q2. Job related to desktop software testing

Interview Preparation Tips

Interview preparation tips for other job seekers - All werok from hardly certificate in company and good quality werok from company

I applied via Naukri.com and was interviewed in Mar 2022.

2 Interview Rounds

1

HR Round (8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
2

One-on-one Round (1 Question)

  • Q1. VPN related Outlook Related What is DNS what is DHCP how add network printer what is blue screen error scanner issues

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence with your answers

Infosys Interview FAQs

How many rounds are there in Infosys Senior Technical Support Engineer interview for experienced candidates?
Infosys interview process for experienced candidates usually has 2 rounds. The most common rounds in the Infosys interview process for experienced candidates are Resume Shortlist and Technical.

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Infosys Senior Technical Support Engineer Salary
based on 94 salaries
₹2.1 L/yr - ₹6.5 L/yr
51% less than the average Senior Technical Support Engineer Salary in India
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Infosys Senior Technical Support Engineer Reviews and Ratings

based on 9 reviews

3.9/5

Rating in categories

3.7

Skill development

5.0

Work-Life balance

3.3

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.6

Promotions/Appraisal

4.8

Work Satisfaction

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