Infosys BPM Interview Questions, Process, and Tips

Q1. Explain Oops concepts briefly.
Ans. 
OOPs concepts are fundamental principles in object-oriented programming that help in organizing and designing code efficiently.
• Encapsulation: Bundling data and methods that operate on the data into a single unit (class).

• Inheritance: Ability of a class to inherit properties and behavior from another class.

• Polymorphism: Ability to present the same interface for different data types.

• Abstraction: Hiding the complex impleme...read more
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Q2. Write a program for comparator interface.
Ans. 
A program for comparator interface compares two objects based on a key field.
• Create a class that implements the Comparator interface

• Override the compare method to compare objects based on a key field

• Use the Comparator class to sort a collection of objects based on the key field
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Q1. Why do you want to join infi?
Ans. 
I want to join infi because of their reputation for innovative projects and collaborative work environment.
• Infi is known for their cutting-edge projects in the software industry

• I am impressed by the collaborative work culture at infi

• I believe joining infi will provide me with opportunities for growth and learning
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Q1. Roles and Experiences
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Q1. Techincal about your work experiences
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Accounting and General Test

Reasoning, Mathematics

Q1. Process related questions of Bookkeeping and Accountancy.Mostly prefer 11th , 12 th and Graduate level questions.
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Q1. Please revise all the accounting concepts from 11, 12th and Graduate level books of Bookkeeping and Accountancy with practical solutions. You may get edge in assessment test and Manager round also. Further...read more
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Q2. Bookkeeping and accounting questions. Prefer 11th 12th and Graduation books of Bookkeeping and Accountancy.
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Q1. What was your process into ?
Ans. 
I started my career in training by obtaining a degree in education and gaining experience in instructional design.
• Obtained a degree in education or related field

• Gained experience in instructional design

• Participated in training programs or workshops

• Developed strong communication and presentation skills

• Built a portfolio of successful training programs

• Stayed updated on industry trends and best practices
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Q2. What do you know about service desk?
Ans. 
Service desk is a centralized point of contact for users to get help with IT issues and requests.
• Provides technical support and assistance to users

• Handles incidents and service requests

• Logs and tracks issues in a ticketing system

• Resolves issues or escalates to higher level support

• Communicates with users regarding status and resolution
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Q3. What do know about ITSM?
Ans. 
ITSM stands for Information Technology Service Management, which is a set of practices for managing IT services.
• ITSM focuses on aligning IT services with the needs of the business

• It involves processes such as incident management, problem management, change management, and service level management

• ITSM frameworks like ITIL (Information Technology Infrastructure Library) provide guidelines for implementing best practices
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Q4. What is ITIL V4
Ans. 
ITIL V4 is the latest version of the Information Technology Infrastructure Library, a framework for IT service management.
• ITIL V4 focuses on integrating ITIL guidance with best practices from the worlds of DevOps, Agile, and Lean.

• It emphasizes the importance of collaboration, automation, and streamlining processes to improve IT service delivery.

• ITIL V4 introduces the Service Value System (SVS) which helps organizations...read more
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