Infosys BPM Interview Questions, Process, and Tips

30 questions aptitude test
Some simple English grammar question
Some of maths
And about ms exel

Q1. Give me your introduction ?
Ans. 
I am a Customer Service Associate with excellent communication skills and a strong focus on customer satisfaction.
• Experienced in handling customer inquiries and resolving issues

• Proficient in using customer service software and tools

• Ability to remain calm and composed in stressful situations

• Strong problem-solving skills

• Excellent verbal and written communication skills

• Empathetic and patient when dealing with customers

• Abl...read more
Answered by AI
View 4 more answers
Q2. Tell me about your family ?
Ans. 
I come from a close-knit family that values love, support, and togetherness.
• My parents have been married for over 30 years and have always been a source of inspiration for me.

• I have two siblings, an older brother and a younger sister, who I am very close to.

• We often have family gatherings and celebrate special occasions together.

• My family has taught me the importance of communication, empathy, and understanding in main
Answered by AI
View 1 more answer
Q3. Why you left last organization?
Ans. 
I left my last organization to pursue new opportunities and further develop my skills in customer service.
• Seeking new challenges and growth

• Opportunity for career advancement

• Desire to expand customer service skills

• Company restructuring or downsizing

• Relocation or commute issues
Answered by AI
Add your answer
Q4. Why want to join our organization ?
Ans. 
I want to join your organization because of its excellent reputation and commitment to customer satisfaction.
• Your organization has a strong track record of providing exceptional customer service.

• I have heard positive feedback from current and former employees about the supportive work environment.

• Your company values align with my own, particularly in terms of prioritizing customer satisfaction.

• I am impressed by the opp...read more
Answered by AI
View 1 more answer

They gave us marketing topic and we will give you 1 minutes then you talk properly in Britain accent

Q1. Tell me about yourself
Add your answer

Q1. Salary discussion
Add your answer

Q1. Third class company and third class management
Add your answer

Arithmetic and reasoning

Q1. Telephonic round
Add your answer
Q2. What is your favourite place
Add your answer

Q1. Golden rule of account
Ans. 
The golden rule of account is to always maintain accurate and up-to-date records of financial transactions.
• Keep track of all income and expenses

• Reconcile accounts regularly

• Ensure all transactions are properly categorized

• Maintain backups of financial records

• Follow accounting standards and regulations

• Example: Recording all sales and purchases in a ledger
Answered by AI
Add your answer

Q1. How to your experience req?
Add your answer
Q2. How much net salary ?
Add your answer
Q3. How to age req?
Add your answer
Q4. How much timing office ?
Add your answer