Infinite Computer Solutions Senior Support Engineer Interview Questions and Answers

Q1. Tell me about your self
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Q2. What was the pervious work experience
Ans. 
I have 3 years of experience in customer support roles at various companies.
• Worked as a Customer Support Representative at Company X for 2 years

• Handled customer inquiries, resolved issues, and provided product information

• Managed a team of support agents at Company Y for 1 year
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Any topic did you speak about fluently

Q1. Tell me about yourself
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Q2. Education and experience
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Q1. Any random topic
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Q1. Basic about unix /oracle/monitoring/ ticketing/ITIL
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Q1. Basic HR questions and package negotiation
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Q2. Experience/ Package related
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Q1. Provide an example of an instrument and explain how it works.
Ans. 
An example of an instrument is a thermometer, which measures temperature.
• Thermometer works by measuring the expansion or contraction of a liquid or metal in response to temperature changes.

• Common types include mercury, digital, and infrared thermometers.

• Thermometers are used in various industries such as healthcare, food, and HVAC systems.
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Q1. BGP use cases, OSPF, Day -to-day work scenarios.
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Q2. BGP Attributes, BGP states, BGP troubleshooting.
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Q3. DHCP process, TCP windowing, VRF configuration, MPLS configuration. L2VPN and L3VPN difference.
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Q1. What is DNS and use
Ans. 
DNS stands for Domain Name System. It is used to translate domain names to IP addresses.
• DNS is like a phone book for the internet, translating domain names (like google.com) to IP addresses (like 172.217.3.206)

• It helps users access websites and other online services by translating human-readable domain names to machine-readable IP addresses

• DNS also helps in email delivery by translating domain names to IP addresses to
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Q2. What is DHCP and use
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DHCP stands for Dynamic Host Configuration Protocol. It is used to automatically assign IP addresses to devices on a network.
• DHCP assigns IP addresses to devices on a network

• It also provides other network configuration information such as subnet mask and default gateway

• DHCP helps in reducing the manual configuration of IP addresses on each device

• Example: When a new device connects to a network, DHCP assigns it an IP ad
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Q3. What is adds and use
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ADDS stands for Active Directory Domain Services, a Windows server role that provides a centralized system for managing users, computers, and resources in a network.
• ADDS is used to authenticate and authorize users and computers in a Windows domain network.

• It allows administrators to manage and secure resources such as files, printers, and applications.

• ADDS provides features like group policy, which allows for centraliz...read more
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Q4. What is your destination
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Q5. What is your goal
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