IndusInd Bank Service Relationship Manager Interview Questions and Answers

Department base
Other wise customer service

Q1. How to Client approch
Ans. 
Approaching clients involves building rapport, understanding their needs, and offering solutions.
• Start by introducing yourself and building rapport

• Ask open-ended questions to understand their needs and preferences

• Offer solutions that align with their goals and provide value

• Follow up regularly to maintain the relationship and address any concerns

• Be proactive in addressing any issues or concerns they may have
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Q2. Critical times management
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Q3. Customer management
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Q4. Sales and service
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Q5. Service and sales
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Q1. Yes bank total employee working level
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Q2. Yes Bank daily is target employee people, loans services target most importants
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Q3. People are coming into for fast questions.Yes Bank
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Q4. Employees starting stage
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Q5. Yes Bank first Target people are money!
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Q1. Tell me about your previous company target achievement. Target you achieved.
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Q1. Based on Experience
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Q2. No of proposal procees
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Q1. About your self
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Q2. About your experience
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Q1. Normal interview for product related
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Q2. Company policy norms
Ans. 
Company policy norms refer to the rules and regulations set by the company for employees to follow.
• Company policy norms outline acceptable behavior in the workplace

• They often cover areas such as dress code, attendance, and communication

• Employees are expected to adhere to these policies to maintain a positive work environment
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Q1. Wealth management
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Q2. Product knowledge
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Q1. Self introduction
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Q2. Family introduction previous work
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