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InterGlobe Aviation C.S.A Interview Questions and Answers

Updated 21 Mar 2022

InterGlobe Aviation C.S.A Interview Experiences

2 interviews found

C.S.A Interview Questions & Answers

user image Anonymous

posted on 18 Mar 2022

I appeared for an interview in Feb 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why should we hire you?
  • Ans. 

    I am highly skilled and experienced in customer service, with a strong ability to handle challenging situations and provide excellent support.

    • I have a proven track record of delivering exceptional customer service

    • I possess excellent communication and problem-solving skills

    • I am highly adaptable and can quickly learn new systems and processes

    • I have received positive feedback from previous employers and customers

    • I am pass...

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced customer service associate with a strong background in providing exceptional customer support.

    • Over 5 years of experience in the customer service industry

    • Proficient in handling customer inquiries, complaints, and resolving issues

    • Excellent communication and interpersonal skills

    • Strong problem-solving abilities

    • Ability to work well under pressure and in a fast-paced environment

    • Receive...

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    I am a highly motivated and experienced customer service associate with a strong background in problem-solving and communication skills.

    • I have worked in the customer service industry for over 5 years.

    • I am skilled in handling customer inquiries and resolving issues efficiently.

    • I have received multiple commendations for my excellent communication skills.

    • I am proficient in using various customer service software and tools...

  • Answered by AI
  • Q4. Why should we hire you
  • Ans. 

    I am highly skilled and experienced in customer service, with a strong ability to handle difficult situations and provide excellent support.

    • I have a proven track record of delivering exceptional customer service

    • I am skilled in handling customer inquiries and resolving issues effectively

    • I have excellent communication and interpersonal skills

    • I am highly organized and detail-oriented, ensuring accuracy in all tasks

    • I am a ...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Aap mujhe mere self ke bare mai puchiye aor mera condition ke bare mai puchiye
Round 4 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a highly motivated and experienced customer service associate with a strong background in providing exceptional customer support.

    • Over 5 years of experience in the customer service industry

    • Proficient in handling customer inquiries, complaints, and providing solutions

    • Excellent communication and interpersonal skills

    • Strong problem-solving abilities

    • Ability to work well under pressure and in a fast-paced environment

    • Rece...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir please job dila dijiye sir bahut jaruri hai ham normal femily se hai sir please mujhe job dila dijiye sir aap se mera yahi request hai ki mujhe airport mai job dila dijiye plzz sir

C.S.A Interview Questions & Answers

user image Anonymous

posted on 30 Dec 2021

I applied via LinkedIn and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Group discussion on topic, communication skills
  • Q2. Current scenarios

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in english

C.S.A Interview Questions Asked at Other Companies

Q1. How you will handle unhappy customers like he is continuously abu ... read more
Q2. What qualities should an customer service exicutive have?
Q3. If a customer is irate then how would to convert this situation i ... read more
Q4. What is difference between customer service agent and customer ca ... read more
Q5. Technically how we can make one process moving forward to automat ... read more

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Technology impact to the youth

Round 3 - Aptitude Test 

About this industry type questions

Round 4 - HR 

(5 Questions)

  • Q1. Tell me something About your family
  • Q2. Tell me something About your self
  • Q3. Team work or smart work
  • Q4. According to you what is success in your life
  • Q5. What are the life time goal of your explain it

Interview Preparation Tips

Interview preparation tips for other job seekers - Care more about nervous people and ask in cool and cumily

I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Pandemic

Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction about self
Round 4 - One-on-one 

(1 Question)

  • Q1. Knowledge about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Smile ofter during the interview.
Make eye contact.

I applied via Recruitment Consulltant and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

A GD on health food vs. junk food.

Round 2 - One-on-one 

(1 Question)

  • Q1. Tell about yourself. Family background. Hobbies Past job experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Give honest answer.
Make eye contact and smile often.

I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.About yourself 2.Any work experience 3.what do you know about company 4.why do you want to join us 5.salary Expectations.
  • Q2. Be polite with charming face and good positive vibes attitude. Be confident about your reply and geniune

Interview Preparation Tips

Interview preparation tips for other job seekers - I was very polite and confident about my each reply...

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

I have done my GD round I feel very good to meet HR team they are very sweet

Round 3 - Interview 

(2 Questions)

  • Q1. Introduce yourself Where are you from Who is your role model
  • Q2. What's your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain your discipline and personality smiling nature good communication skill in good behaviour
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced professional with a strong background in management and a passion for driving team success.

    • Over 5 years of experience in leadership roles

    • Proven track record of improving team performance and achieving targets

    • Strong communication and problem-solving skills

    • Bachelor's degree in Business Administration from XYZ University

    • Previous experience in retail management at ABC Company

  • Answered by AI
  • Q2. What was roles and responsibilities in previous company?
  • Ans. 

    In my previous company, I was responsible for overseeing daily operations, managing a team, and ensuring targets were met.

    • Managed a team of employees and delegated tasks accordingly

    • Oversaw daily operations to ensure smooth functioning

    • Set and monitored targets for the team to achieve

    • Handled customer complaints and resolved issues efficiently

  • Answered by AI

I applied via Newspaper Ad and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. How will you take care of subbordnates & customers
  • Ans. At your level motivate subordinates and in turn they will serve Customers with a smile
  • Answered Anonymously
Round 2 - One-on-one 

(1 Question)

  • Q1. Standing instructions company policies etc
  • Ans. All the facts & figure of Company
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Your Answer should lead to next Question you are prepared

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What are your thoughts in protesting?
  • Q2. I said, it’s a human right when they need their voices to be heard. However, I do not like to take part of such movements.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress neat, black skirt and white shirt and modest heels. Your hair on a ponytail. Make sure they colored all same. Be confident and humble. They like when you carry yourself with modesty. Don’t ask to many questions. Answer correctly and good poster.

InterGlobe Aviation Interview FAQs

How many rounds are there in InterGlobe Aviation C.S.A interview?
InterGlobe Aviation interview process usually has 4 rounds. The most common rounds in the InterGlobe Aviation interview process are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in InterGlobe Aviation C.S.A interview?

Some of the top questions asked at the InterGlobe Aviation C.S.A interview -

  1. Aap mujhe mere self ke bare mai puchiye aor mera condition ke bare mai puch...read more
  2. Current scenar...read more

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InterGlobe Aviation C.S.A Salary
based on 4 salaries
₹1.6 L/yr - ₹2.6 L/yr
15% less than the average C.S.A Salary in India
View more details

InterGlobe Aviation C.S.A Reviews and Ratings

based on 3 reviews

1.0/5

Rating in categories

4.9

Skill development

3.9

Work-life balance

3.9

Salary

4.8

Job security

4.9

Company culture

4.8

Promotions

4.8

Work satisfaction

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