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IndiaPlays Customer Support Associate Interview Questions and Answers
IndiaPlays Customer Support Associate Interview Experiences
1 interview found
Shivsai behera
Selected
I applied via Job Hai and was interviewed in Dec 2022. There were 4 interview rounds.
(4 Questions)
- Q1. Tell me about Your self ?
- Q2. Why you leaved last company ?
- Q3. What was the work rolls on last company ?
- Q4. Some basic question of home members
(3 Questions)
- Q1. Tell me about your self
- Q2. Why you leaved the company ?
- Q3. What was the job rolls on last company
(2 Questions)
- Q1. Tell me about that not mentioned in your resume
- Q2. Some basic quotation of last job rolls
Interview Preparation Tips
Interview questions from similar companies
Customer Support Associate Interview Questions & Answers
Amazon
Dhananjay Hande
posted on 29 Dec 2024
I applied via AmbitionBox and was interviewed in Nov 2024. There were 8 interview rounds.
(1 Question)
- Q1. COMPANY SHOULD KNOW ABOUT THEIR BASIC EDUCATUON,THEIR SPEAKING SKILLS,THEIR COORDINATION WITH OTHERS, ETC.
(1 Question)
- Q1. WHICH WORK SHOULD BE DONE BY THAT PERSON.
BASIC KNOWLEDGE ABOUT ONLINE PLATFORM.DECISION MAKING ABILITY SHOULD BE THERE.
(1 Question)
- Q1. What are the interests of employees in the workplace?
- Ans.
Employees in the workplace have a variety of interests that can include professional development, work-life balance, social connections, and personal growth.
Professional development opportunities such as training programs, workshops, and mentorship
Work-life balance initiatives like flexible schedules, remote work options, and wellness programs
Social connections through team-building activities, networking events, and c...
How freely he communicates with others.
The company should be aware of the type of work he should prefer.
Customer Support Associate Interview Questions & Answers
Tech Mahindra
Anonymous
posted on 3 Dec 2024
I applied via Naukri.com and was interviewed in Nov 2024. There were 2 interview rounds.
Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.
(5 Questions)
- Q1. What is ir strength s
- Ans.
Iam self learner I'm learning from My past mistakes
- Q2. Tell me about ur life
- Q3. What kind of role do u want
- Q4. What is ur qualification
- Q5. Are you intrested ratational shifts
- Ans.
Yes I'm intrested to ratational shifts
Interview Preparation Tips
Communication skills
Convencing with customer
Customer Support Associate Interview Questions & Answers
Teleperformance
Anonymous
posted on 6 Mar 2024
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.
(5 Questions)
- Q1. Tell me something about your self
- Ans. My name is yashwanth goud, I am from kadapa Andhra pradesh, I have completed Inter and ITI.
- Q2. What is customer support
- Ans.
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes providing information about products or services, troubleshooting technical problems, and offering solutions.
Customer support can be provided through various channels such as phone, email, chat, or i...
- Q3. What do you want to choose, customer support or sales
- Ans. Customer services provides a dynamic environment where i can leverage my adaptability and quick thinking to meet customer's ever-changing needs
- Q4. How you enjoyed your last Sunday
- Q5. One question will be related tou your hobby
(3 Questions)
- Q1. What are your salary expectations
- Q2. Are you ready with night shifts
- Q3. What you did yesterday
- Ans. Yesterday I woke up late. It was 8 o'clock ,I got up quickly and went to the bathroom, I showered, brushed my teeth, than I went back to my room and I got dressed. Than I went to the kitchen and had breakfast. At 9:30 l left the house and took the train to go the college, I had to be in front of the college at 10:15.
Selected
I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.
They just asked me a few questions and I had to answer them within a time period.
(4 Questions)
- Q1. Wanted to know about the employee (me).
- Q2. What I studied.
- Q3. Where all I worked before.
- Ans.
I have worked in various customer service roles in retail and hospitality industries.
Worked as a customer service representative at a retail store
Served as a front desk associate at a hotel
Handled customer inquiries and complaints in a professional manner
Provided support and assistance to customers in person, over the phone, and via email
- Q4. What are my hobbies and interests.
- Ans.
My hobbies and interests include reading, hiking, and cooking.
Reading
Hiking
Cooking
(1 Question)
- Q1. Perks and benefits along with Salary (amount in INR) to work for the company.
Interview Preparation Tips
- Human psychology
- Negotiation Skills
- Salary Negotiation
- Soft Skills Training
- Hard skills
(2 Questions)
- Q1. Which colour do you like and why?
- Q2. Why did you left previous job?
Customer Support Associate Interview Questions & Answers
Genpact
Anunaya Parankusham
posted on 25 Jul 2024
Women empowerment, Covid19 impact
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced customer support associate with a passion for helping customers resolve their issues.
Experienced in handling customer inquiries and providing solutions
Skilled in using CRM systems to track customer interactions
Strong communication and problem-solving skills
Ability to remain calm and professional in high-pressure situations
- Q2. What do you know about the company
- Ans.
Company is a leading provider of customer support solutions.
Company offers 24/7 customer support services
Company has a strong focus on customer satisfaction
Company uses advanced technology to streamline customer support processes
Selected
I applied via Naukri.com and was interviewed in May 2024. There were 2 interview rounds.
English history general knowledge
(2 Questions)
- Q1. Self introduction
- Q2. Customer support associate
(2 Questions)
- Q1. Tell me about your self
- Q2. General question
Interview Preparation Tips
I applied via Job Fair and was interviewed in Sep 2023. There was 1 interview round.
(5 Questions)
- Q1. My job gap. Y did i left job
- Q2. When my job was last about my self .. How many marks i got in diploma
- Q3. Wheather im martied or working
- Q4. How much salary i was earning
- Q5. How much do i except
Interview Preparation Tips
I need job immediately
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